Customer + Corporate Symposium – Digital Strategies + Customer Analytics

Committee Members

Michelle Ansani

Ernst and Young LLP

Sr. Manager
Member

Zach Bates

Puget Sound Energy

Product Manager- Digital Products
Member

Ian Benson

KPMG LLP

Director, Marketing Consulting
Member

Guillermo Chapa

Southern California Gas Company

Technology Manager
Member

Tony Flynn

NorthWestern Energy

Supervisor - Credit, Collections & Remittance
Member

Carmen Goicoechea

MDU Utilities Group

Manager, Customer Programs Development and Communications
Chair

Sandra Kopp

Sacramento Municipal Utility District

Residential Segment Supervisor
Member

Cassie Leone

Western Energy Institute

Program Manager
WEI Liaison

Matt Owens

West Monroe

Director Business Development
Member

Gerritt Rosa

Puget Sound Energy

Manager Information Technology
Member

Anthony Sabatini

SAP

Customer Experience Specialist
Member