Natural Gas Operational Excellence

Wednesday, April 19

10:00 AM – 11:30 AM
Strategic Engagement – Finding a Way to Connect, Information on Chelan PUD
Speaker: John Stoll, Managing Director, Customer Utilities, Chelan County PUD
One utility’s unique approach to engaging the community. Finding ways to help capture your customer’s attention by setting up a process to answer “What’s in it for me?” and “Why do I care?” This effort will also better inform the organization and lead to increased customer satisfaction.

3:30 PM – 5:00 PM
Tracking and Traceability New Regulations are Coming
Speaker: Tren Giles, Operations Project Manager, Questar Gas
This presentation will provide an overview of the mobile solution at use at Questar Gas that supports the tracking and traceability bar code requirements within their as built construction workflows. Also covered is the process for collecting bar codes in the horizontal bore workflow and considerations for steel pipe barcodes for an upcoming as built transmission project.

Thursday, April 20

10:00 AM – 11:30 AM
How Much Is a Life Worth? The True Cost of Third Party Damages
Speaker: Vaughn Shosted, Vice President of Operations, Questar Gas
What happens when excavators don’t follow the One-Call laws? Vaughn Shosted will go through the result of job where an excavator chose to disregard marks on the ground and how it devastated families, a company and the community. Discussions will center on marking and safe digging to avoid tragedy.

1:00 PM – 2:30 PM
Attracting, Retaining, and Leveraging Talent of the New Generation
Speakers: Gilbert Archuleta, Manager, Customer & System Project, Puget Sound Energy
Jenny Macy, Electrical Engineer, Burns & McDonnell
With new high-tech companies such as Google, Tesla, and Apple popping up in the news every day, our industry is struggling to compete for the best new talent in this highly dynamic market.  We need this talent to grow and advance in times of rapid technology deployment and massive shifts in the foundations of what has long been considered a stable industry. This presentation will explore several attributes of this New Generation – their motivations for learning and career progression – and demonstrate how we can position the utility industry and successfully attract, integrate, retain, and leverage this source of new talent.