Apr

18-21

Operations Conference (Apr 18-21)

This program unites over 500 electric and natural gas energy operations managers, supervisors and front line employees for three days of education and networking across fifteen different tracks: Operational Leadership; Environmental; Safety; Natural Gas Pipeline Safety Management Systems; Natural Gas Distribution & Transmission Integrity Management; Natural Gas Operational Excellence; Natural Gas Distribution & Transmission Emergency Response; Natural Gas Customer Field Services; Electric Asset Management; Electric Grid Modernization; Electric Substation; Electric Transmission; Electric Distribution Operations; Electric Distribution Planning, Design, and Construction; and Operations - Customer-Focused Opportunities. Engaging workshops and breakout sessions are complemented by thought-provoking general sessions that get the team talking. This conference is a must for any upper-level manager, and many choose to bring their direct reports for team and skill-building. Vendors encouraged to display.

General Details

Program Chair
Leanne Swanson, Southern California Edison

Program Location
Newport Beach Marriott Hotel
900 Newport Center Drive
Newport Beach, CA 92660

Who Should Attend
Electric and Natural Gas Energy Operations:
• Directors
• Managers
• Supervisors
• Front line employees
• Control professionals
• Engineering professionals
• Planning personnel
• Substation professionals
• Electric transmission professionals

General Cancellation Policy
Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.

For more information contact Eric Christenson at 971.230.6984.

Registration Options
Conference Registration Member: $759 USD (speakers and delegates)
Conference Registration Regular: $1,549 USD
Conference Registration + Vendor Display Member: $1,259 USD
Conference Registration + Vendor Display Regular: $2,209 USD
+ Vendor Display Assistant for $449 USD
+ Guest Pass for $135 USD

Prices increase $100 for all registration options, except the Vendor Display Assistant + Guest Pass, after March 27, 2017. Conference registration includes comprehensive meeting materials, all sessions and all food events.

Conference Registration + Vendor Display includes comprehensive meeting materials, all sessions and all food events. This registration options also includes the registrant as the main vendor display representative, a skirted table in the display area on Wednesday and Thursday during all display events.

A Vendor Display Assistant registration is added to a vendor display registration and includes Wednesday and Thursday display events.

A Guest Pass added to a conference registration allows a delegate to bring a guest to the welcome reception, Wednesday reception with vendors. No other events are included with a guest
registration.

Agenda

Tuesday, April 18, 2017

6:30 AM – 3:30 PM
Optional Networking Events
More details can be found on the Networking tab.

3:00 PM – 5:00 PM
Registration Desk Opens
Location: Ballroom Registration
For guests who wish to pick up the conference materials early, we provide early registration check-in. After 5:00 PM name badges only will be distributed at the Rose Garden reception.

4:45 PM – 5:15 PM
First-Time Attendee Meetup
Location: Baycliff
If this is your first time attending a WEI event show up early to meet experienced WEI veterans and fellow first timers. We want you to get the most out of your experience at the Operations Conference!

5:30 PM – 7:00 PM
Welcome Reception
Location: Rose Garden
Sponsored by:
HGCA-01

Wednesday, April 19, 2017

7:00 AM – 8:00 AM
Continental Breakfast + Registration
Location: Grand Pacific Ballroom Foyer
Sponsored by:
Henkels + McCoy-01
8:00 AM – 9:30 AM
CEO Panel – Operations and Customer Opportunities in the Energy Industry
Location: Grand Pacific Ballroom
Facilitator: Deb Affonsa, Vice President, Customer Service, Pacific Gas and Electric Company
Panelists: Dave Hutchens, President & CEO, UNS Energy Corporation
Jared Green, President, ENSTAR Natural Gas Company
Ron Nichols, President, Southern California Edison
“Transforming the Utility Industry – Finding Value in Customer-Focused Opportunities” is the 2017 WEI Annual Theme. Our panel of utility leaders will discuss how their companies’ operations teams are working to build solutions to meet customer needs now and into the future.

9:30 AM – 10:00 AM
Break with Vendor Displays
Location: Newport Coast Ballroom

10:00 AM – 11:30 AM
Concurrent Tracks – Breakout Session 1
Operational Leadership
– Top Talent – The Quest for Emerging and New Leaders (Location: Salon E/F of Grand Pacific Ballroom)
Environmental – Regulated Air Space – Utilities and Emission Regulations (Location: Diamond Cove)
Safety – The “Art” of Injury Intervention (Location: Cardiff)
Natural Gas Pipeline Safety Management Systems (PSMS) – PSMS Transforming the Gas Utility (Location: Coral Cove)
Natural Gas Distribution + Transmission Integrity Management – Pipeline and Component MAOP Records: Methods of Validation,
Organization and Available Field Technology (Location: Baycliff)
Natural Gas Operational Excellence – Strategic Engagement – Finding a Way to Connect, Information on Chelan PUD (Location: Laguna + Sunset)
Natural Gas Distribution + Transmission Emergency Response – Emergency Response Investigation Practices (Location: Emerald Cove)
Natural Gas Customer Field Services – No Gas? No Problem! Continue to Meet Customers’ Expectations During an Outage. (Location: Copper Cove)
Electric Asset Management – Public Utility Commission Risk Assessment (Location: Mariner Cove)
Electric Grid Modernization – Grid Modernization Perspectives Panel (Location: Del Mar)
Electric Substation – Engineer-Procure-Contract Panel Discussion of Construction and Procurement (Location: Sapphire Cove)
Electric Transmission – Learning from Major Transmission Failures (Location: Crystal Cove)
Electric Distribution Operations – Unplanned Outages: Evolving Communication in Today’s Society (Location: Salon A/B of Grand Pacific Ballroom)
Electric Distribution Planning, Design, and Construction – Great Expectations: Management and Construction Challenges (Location: Avalon)

11:30 AM – 1:30 PM
Lunch
Location: Rose Garden
Sponsored by:
Picarro-01
1:30 PM – 3:00 PM
Leading in the New Reality – Strategies to Lead and Influence More Effectively

Location: Grand Pacific Ballroom
Speaker: Eric Boles, International Speaker, Leadership Expert, Consultant and Executive Coach
Leading has never been easy, but it has never been more challenging than it is today in this “New Normal” or “New Reality.” The customer has never been more demanding, the competition never more stiff, the employees increasingly less engaged. All the while, industry changes and technology advances continue coming at a faster pace. Plus, despite all these demands, many leaders are being asked to accomplish more with less.

3:00 PM – 3:30 PM
Break with Vendor Displays
Location: Newport Coast Ballroom
Sponsored by:
Smartwires_Logo_3-1030x446
3:30 PM – 5:00 PM
Concurrent Tracks – Breakout Session 2
Operational Leadership
– Workforce Development: Hire to Retire (Location: Salon E/F of Grand Pacific Ballroom)
Environmental – Operational Challenges: Are You Contaminated? (Location: Diamond Cove)
Safety – Customer Care, Keeping our Customers Safe During Incidents (Location: Cardiff)
Natural Gas Pipeline Safety Management Systems (PSMS) – Taking Flight Path to Implementation of PSMS (Location: Coral Cove)
Natural Gas Distribution + Transmission Integrity Management – Damage Prevention: Trends and Improvements (Location: Baycliff)
Natural Gas Operational Excellence – Tracking and Traceability New Regulations are Coming (Location: Laguna + Sunset)
Natural Gas Distribution + Transmission Emergency Response – Lessons from the Fort McMurray Fire (Location: Emerald Cove)
Natural Gas Customer Field Services – Dynamic Dispatching – Efficiencies Gained Through Technology (Location: Copper Cove)
Electric Asset Management – Roadmap to a Mature Asset Management Program (Location: Mariner Cove)
Electric Grid Modernization – From Situational Awareness to Situational Intelligence (Location: Del Mar)
Electric Substation – Seismic Resiliency: What a Utility Should Know to Keep the Lights On (Location: Sapphire Cove)
Electric Transmission – Grid Changes Due to Load Flow Dynamics (Location: Crystal Cove)
Electric Distribution Operations – From Damage Assessment to Estimated Restoration Times, No DA? Then No ERT (Location: Salon A/B of Grand Pacific Ballroom)
Electric Distribution Planning, Design, and Construction – Challenges with Permitting and Environmental Issues (Location: Avalon)

5:00 PM – 7:00 PM
Reception with Vendor Displays
Location: Newport Coast Ballroom
Sponsored by:
Intren-01

Thursday, April 20, 2017

7:00 AM – 8:00 AM
Breakfast
Location: Grand Pacific Ballroom Foyer
Sponsored by:
Sensit_Logo_FINAL
8:00 AM – 9:30 AM
Tapping into the Unknown
Location: Grand Pacific Ballroom
Speaker: Neil Proudman, Vice President New England Gas Operations, National Grid
The presentation will describe an event which occurred in December of 2014 resulting from a long standing, non-documented work practice and how the investigation that followed questioned how much we really know about what’s happening in the field.

9:30 AM – 10:00 AM
Break with Vendor Displays
Location: Newport Coast Ballroom

10:00 AM – 11:30 AM
Concurrent Tracks – Breakout Session 3
Operational Leadership
– ICS in the Utility World – Planning, Process, Training (Location: Salon E/F of Grand Pacific Ballroom)
Environmental – How are National Regulations Affecting our Infrastructure? (Location: Diamond Cove)
Safety – Building a Safety Culture, Mechanisms that Drive Change (Location: Cardiff)
Natural Gas Pipeline Safety Management Systems (PSMS) – Beyond Checking the Box: Public Awareness and PSMS (Location: Coral Cove)
Natural Gas Distribution + Transmission Integrity Management – Risk-Based Planning (Location: Baycliff)
Natural Gas Operational Excellence – How Much Is a Life Worth? The True Cost of Third Party Damages (Location: Laguna + Sunset)
Natural Gas Distribution + Transmission Emergency Response – Continuity Planning for Emergencies (Location: Emerald Cove)
Natural Gas Customer Field Services – Improving the Customer’s Experience and Meeting Expectations (Location: Copper Cove)
Electric Asset Management – Comprehensive Cable Assessment (Location: Mariner Cove)
Electric Grid Modernization – Grid Management Systems & Software Systems Convergence (Location: Del Mar)
Electric Substation – Substation Design Technology (Location: Sapphire Cove)
Electric Transmission – Not In My Backyard (Location: Crystal Cove)
Electric Distribution Operations – From Chaos to Confidence: Technology Evolution in the Control Room (Location: Salon A/B of Grand Pacific Ballroom)
Electric Distribution Planning, Design, and Construction – Great Expectations: Management and Construction Challenges (Location: Avalon)

11:30 AM – 1:00 PM
Lunch
Location: Rose Garden
Sponsored by:
LogoFinal
1:00 PM – 2:30 PM
Concurrent Tracks – Breakout Session 4
Operational Leadership
– Avoiding the “Check-box Syndrome” – The Connection Between Employee Engagement, Trust, and Emotional
Intelligence (Location: Salon E/F of Grand Pacific Ballroom)
Environmental – Advanced Tools and How We Use Them: Data Acquisition and Execution (Location: Diamond Cove)
Safety – Leveraging Technology to Improve Operational Safety (Location: Cardiff)
Natural Gas Pipeline Safety Management Systems (PSMS) – SOS! PSMS Challenges with Implementation (Location: Coral Cove)
Natural Gas Distribution + Transmission Integrity Management
Integrity Management Case Studies and Lessons Learned (Location: Baycliff)
Natural Gas Operational Excellence – Attracting, Retaining, and Leveraging Talent of the New Generation (Location: Laguna + Sunset)
Natural Gas Distribution + Transmission Emergency Response – Customer Support During Emergency Response (Location: Emerald Cove)
Natural Gas Customer Field Services – Applied Innovation – Maintaining and Growing the Customer Base in a Low Carbon Future (Location: Copper Cove)
Electric Asset Management – Beyond Data: Asset Management Decisions (Location: Mariner Cove)
Electric Grid Modernization – The Transactional Grid: Making Markets with Distributed Energy Resources (DERs) Work (Location: Del Mar)
Electric Substation – The Denny Substation: The Public Process behind the “World’s Coolest Substation” (Location: Sapphire Cove)
Electric Transmission – Leveraging Technology: Aerial Data Collection, and SmartWires (Location: Crystal Cove)
Electric Distribution Operations – Optimizing Our “Boots on the Ground”: Operationalizing Data to Improve Customer Service (Location: Salon A/B of Grand Pacific Ballroom)
Electric Distribution Planning, Design, and Construction – Accelerated Implementation of Emerging Technology (Location: Avalon)

2:30 PM – 3:00 PM
Break
Location: Grand Pacific Ballroom Foyer

3:00 PM – 4:00 PM
Embrace the Shake – Transforming Limitations into Opportunities
Location: Grand Pacific Ballroom
Speaker: Phil Hansen, Internationally Recognized Multimedia Artist, Author, and Innovator
Success, especially in today’s fast-changing business environment, depends on our ability to make “creativity and innovation” a continuous process. Leaders want to know how their teams can rise above any challenge and succeed no matter what comes their way. Whether it’s to embrace change, overcome obstacles, sustain growth, or take your success to the next level, they want to “Embrace the Shake.”

5:00 PM – 10:00 PM
Sponsored Busses to Huntington Beach
What’s a trip to Newport without hitting the beach? Huntington Beach has one of the best restaurant districts in the area – providing great dining for any palate.

Two motor coaches with capacity for 56 people each will leave the hotel on the hour every hour from 5:00 PM to 9:00 PM and return to the hotel from the drop-off point in Huntington Beach at 5:30 PM through 9:30 PM.
Transportation sponsored by:
Novinium-01

Friday, April 21, 2017

7:00 AM – 8:00 AM
Breakfast
Location: Grand Pacific Ballroom Foyer

8:00 AM – 9:00 AM
Fort McMurray Wildfire Response

Location: Grand Pacific Ballroom
Speaker: Nathan Carter, VP Edmonton Operations, Gas Distribution, Pipelines & Liquids Global Business Unit, ATCO Gas
In May 2016, wildfires ravaged the Regional Municipality of Wood Buffalo and surrounding area during what would become the costliest natural disaster in Canada’s history. As one of the organizations on the ground from beginning to end, ATCO experienced firsthand the challenges of operating in extreme conditions during a crisis. Learn from ATCO about how they safely executed their emergency response plan to overcome numerous obstacles associated with operating the natural gas system during a natural disaster. From planning and securing resources to repairing and recommissioning the gas distribution network, learn how the company executed recovery of its gas distribution system, and more importantly, contributed to the recovery effort of the community itself.

9:00 AM – 9:30 AM
Closing and Conference Adjourns
Location: Grand Pacific Ballroom

9:30 AM – 10:00 AM
Conference Wrap-up and 2018 Planning
Location: Grand Pacific Ballroom
Open to all Ops participants who are interested in joining the leadership teams or just want to provide your feedback, you’re invited to participate in the wrap-up as we set the stage for 2018.

Networking

All networking events are scheduled for Tuesday, April 18, 2017.

8:00 AM – 3:30 PM
Golf at Oak Creek Golf Club
Registration Fee: $160 USD per person
Refund Policy: No refunds after March 27, 2017

Here is your chance to network with your peers while enjoying a fun round of golf. In true Tom Fazio form, Oak Creek Golf Club beckons the competitive spirit of golf players at all levels. Each of the 18 holes throughout this Orange County golf course presents new challenges amid tapered fairways, scenic greens, beautiful lakes and bull-nose carved bunkers. With dense and dynamic flora, Oak Creek creates a sanctuary not only for your playing experience but for a variety of birds and other fauna as well.

This year we are offering an eighteen-hole scramble for your networking pleasure. The registration fee includes: greens fee, cart, range balls, water on the cart, a box lunch and transportation to and from the course. Nike Golf Club rental available for $65 per set with a sleeve of Nike Golf Balls by calling (949) 653-5300.

7:30 AM – 6:15 PM
Catalina Island Trip and Edison Operations Tour
Registration Fee: $120 USD per person
Refund Policy: No refunds after March 27, 2017

Participants will meet to board the bus at 7:30 AM from the hotel. We must arrive by 8:00 AM at the Pier.

We begin the day with a tour of Edison’s operations on the island and finish planned events with a catered lunch. After that guests are free to roam this majestic island. Includes: Round trip transportation from hotel to ferry terminal, round trip ferry trips to Catalina Island, and lunch at Steve’s Steakhouse.

10:00 AM – 2:30 PM
Southern California Gas Pico Rivera Gas Operations Tour
Registration Fee: $75 USD per person
Refund Policy: No refunds after March 27, 2017

Join WEI on a private tour hosted by Southern California Gas taking you behind the scenes of at the Pico Rivera Operations Center. The tour will include:
• Natural gas Training operations and distribution customer service
• Weld shop – hot welding – natural gas in the transmission pipe during the weld
• Situation City – demo town with houses, plumbed with water and gas lines

Lea Petersen will discuss how Southwest Gas has implemented the Incident Command System into incident response, including coordination with the fire department, new training practices for millenials, and a push to move everything in the field to electronic devices – getting rid of paper altogether.

Lunch will be provided on the bus. WEI Reserves the right to cancel networking tours if a minimum number of participants is not met. Space is limited. Includes: Round trip transportation from hotel, soft drinks, snacks, and a catered lunch.

11:30 PM – 3:30 PM
Southern California Edison Pomona Labs Tour
Registration Fee: $50 per person
Refund Policy: No refunds after March 27, 2017

The Pomona Labs test, demonstrate, and evaluate energy storage systems and electric vehicle technology for performance reliability and safety. The Pomona Labs are approved by the U.S. Department of Energy to evaluate electric vehicle baseline performance and fleet operations. SCE couples grid connected energy storage technologies with electric and hybrid vehicle technologies, due to the commonality of applications.

Primary Function
Testing of energy storage devices and electrification of transportation.

Areas of Focus
• Stationary energy storage systems up to 500 kW
• Electrochemical energy storage
• Hydrogen fuel cells
• Mechanical energy storage
• Behind the meter residential energy storage
• Electric vehicle testing (light to heavy duty)
• Fleet and job-site tool electrification
• Electric vehicle supply equipment (EVSE)
• SCE fleet emissions reduction projects
• Drive cycle testing

WEI Reserves the right to cancel networking tours if a minimum number of participants is not met. Space is limited. Includes: Round trip transportation from hotel, soft drinks and snacks.

Hotel + Travel

Newport Beach Marriott Hotel
900 Newport Center Drive
Newport Beach, CA 92660
Phone: 949.640.4000

WEI’s reserved hotel block is sold out and expired March 27, 2017. Newport Beach Marriott may have additional rooms but these are not available at the guaranteed rate. If the hotel is sold out or you would like to view pricing at other hotels in the area, below are a few options:

Island Hotel Newport Beach (0.3 miles)

WEI has a small overflow room block of 10 rooms at the Island Hotel Newport Beach for $199 per night plus taxes and fees. You may book your reservation by calling the hotel directly at 1.877.591.9145, or online until the overflow block expires or is sold out.

Additional Options
Hyatt Regency Newport Beach (1.2 miles)
Newport Beach Marriott Bayview (3.1 miles)
Holiday Inn Express Newport Beach (3.3 miles)
Marriott’s Newport Coast Villas (3.7 miles)

Vendor Displays

Vendor Display Schedule

Wednesday, April 19
7:00 AM – 9:00 AM: Check-in & Set-up
9:30 AM – 10:00 AM: Break with Vendor Displays
11:30 AM – 1:30 PM: Lunch with Vendor Displays
3:00 PM – 3:30 PM: Break with Vendor Displays
5:00 PM – 7:00 PM: Reception with Vendor Displays

Thursday, April 20
7:30 AM – 8:00 AM: Breakfast with Vendor Displays
9:30 AM – 10:00 AM: Break with Vendor Displays
11:30 AM – 1:00 PM: Lunch with Vendor Displays
1:00 PM – 2:00 PM: Tear Down

Registration Options

Conference Registration + Vendor Display Member: $1,259 USD
Conference Registration + Vendor Display Regular: $2,209 USD
+ Vendor Display Assistant for $449 USD

Conference Registration + Vendor Display includes comprehensive meeting materials, all sessions and all food events. This registration options also includes the registrant as the main vendor display representative, a skirted table in the display area on Wednesday and Thursday during all display events. Booth assistant passes do not include the Tuesday evening reception nor general sessions/track breakouts.

WEI has a very limited availability of vendor tables at the 2017 Operations Conference and due to demand we expect these will sell out very quickly. Each display will have one 6’x30” skirted table and one chair. Due to space constraints we will not be able to accommodate display materials larger than 7.5 feet in total width.

Program Sponsors

Thank You Program Sponsors

Platinum Members:
Aclara-01-01Booz-01Bridge-01Burns + McDonnell-01Copperleaf-01Henkels + McCoy-01Honeywell-01Itron-01-01KPMG-01KS Energy Services-01Landis+Gyr-01Mosaic-01-01NPL-01Picarro-01Potelco-01PWC-01Rokstad-01SAP-01Sheffield-01Siemens-01TDW-01Tendril-01

Gold Members:

ABDD-01  AmecFoster-01Acros-01Asplundh-01 Barnard-01Black + Veatch-01Davies-01-01 EnergyOttawa-01HDR-01  HGCA-01Intren-01    Leidos-01Mears-01 Michels-01Milwaukee-01Nextgen-01  PrintSEL-01-01 snelson_300dpi The HDD Company-01   Trimble-01Underground Construction-01Vertical Bridge-01Wilson Construction-01