Mike is the Director, Customer & Shared Services at Avista with responsibility for customer service including meter reading, field services, billing, contact center, training, technology and credit & collections. He is also responsible for supply chain, facilities, fleet and business process improvement.
Mike joined Avista in 1983 and has held a variety of leadership roles during his career. He is a graduate of Whitworth University and resides in Spokane, Washington.
He has been active in the community serving on non-profit boards along with being very active in the Boy Scouts of America.