Claims + Damage Recovery PDT

Program Development Teams (PDTs) are a diverse mix of energy industry professionals responsible for the content creation of programs. The leadership team explores contemporary topics, exchange thoughts throughout the year and supports efforts to bring in content experts.

For more information on this Program Development Team contact Amy Nye at or at 503-688-2794

Committee Members

Shawna Arndorfer

Portland General Electric

Senior Claims Analyst

James DeFrates

NV Energy

Claims Manager

Barbara Gliszczynski

Southwest Gas Corporation


Stan Hopkins

Puget Sound Energy

Claims Manager

Michael Moreno

Southern California Gas Company

Casualty Claims Manager

Nina Overacker

Southern California Edison

Senior Manager

Robert Ramos

Southern California Edison

Director, Risk & Claims Management
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Rob Ramos is Section Leader of the Claims Organization within SCE’s Law Department. He is responsible for the handling of claims against SCE as well as the pursuit for recovery of damages to SCE facilities caused by other parties. He has over 20 years of claims experience specializing in the investigation, negotiation, and litigation of liability claims.

Ramos, who has been a Claims Manager since 2002, currently serves as Director of Risk & Claims Management. Ramos joined the Company in 1997 as a Field Claims Representative handling the investigation and resolution of liability claims against the Company, including electrical contact and fire-related claims. His current title reflects recognition that his responsibilities increasingly include not only third-party liability claims but also the broader regulatory risks that can be associated with incidents on our electric system.

Rob earned his Bachelor of Science degree from the School of Business at the University of Southern California. He also obtained his Real Estate License (currently inactive) and is an active member of California Conference of Arson Investigators (CCAI).

Kat Rosenbaum

NW Natural

Senior Legal Counsel & Claims Manager

Mark Rutkowski

AEGIS Insurance Services, Inc.

Senior Litigation Counsel

Mark Seaton

JNR Adjustment Company, Inc.

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Mark Seaton is President of JNR Adjustment Company, Inc., a national collection agency in business since 1970 that specializes in the handling of damage claims for public utilities, car rental companies, commercial fleets and other self-insured’s. JNR handles recovery, defense, arbitration and litigation on behalf of over 40 public utilities nationwide.

Marlow Vass


Sr. Claims Agent

Carl Villarreal

San Diego Gas & Electric Company

Claims Liability Management Manager