Customer Strategies PDT

Program Development Teams (PDTs) are a diverse mix of energy industry professionals responsible for the content creation of programs. The leadership team explores contemporary topics, exchange thoughts throughout the year and supports the effort to bring in content experts.

For more information on this Program Development Team contact Beverly Jones Woolf at or at 503-688-2790

Committee Members

Brandy Bolden

Sacramento Municipal Utility District

Chief Customer Officer

Danielle Evans

Arizona Public Service Company

Director, Customer Revenue Operations

Sarah Peluso-Ibarra

Southwest Gas Corporation

Director/Customer Solutions

Bobbi Schroeppel

NorthWestern Energy

VP Customer Care, Communications, HR
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Ms. Schroeppel responsibilities include strategic and day-to-day leadership of NorthWestern’s customer facing, communication and human resources generalist processes. She holds degrees in Statistics, Sociology and an MBA from the University of Minnesota.

Dan Tillis

MDU Utilities Group

Director - Customer Experience

Jennifer Walker

Southern California Gas Company

Vice President, Customer Services

Beverly Woolf

Western Energy Institute

Director of Programs
WEI Program Manager

Gillian Wright

Southern California Gas Company

SVP & Chief Customer Officer