Customer Strategies PDT

Program Development Teams (PDTs) are a diverse mix of energy industry professionals responsible for the content creation of programs. The leadership team explores contemporary topics, exchange thoughts throughout the year and supports the effort to bring in content experts.

For more information on this Program Development Team contact Beverly Jones Woolf at or at 503-688-2790

Committee Members

Bobbi Schroeppel

NorthWestern Energy

Vice President Customer Care, Communications, HR
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Ms. Schroeppel responsibilities include strategic and day-to-day leadership of NorthWestern’s customer facing, communication and human resources generalist processes. She holds degrees in Statistics, Sociology and an MBA from the University of Minnesota.

Monica Whiting

Arizona Public Service Company

Vice President, Customer Experience & Communications and Chief Customer Officer

Beverly Woolf

Western Energy Institute

Director of Programs
WEI Program Manager