Customer Strategies PDT

Program Development Teams (PDTs) are a diverse mix of energy industry professionals responsible for the content creation of programs. The leadership team explores contemporary topics, exchange thoughts throughout the year and supports the effort to bring in content experts.

For more information on this Program Development Team contact Beverly Jones Woolf at joneswoolf@westernenergy.org.

Committee Members

Brandy Bolden

Sacramento Municipal Utility District

Chief Customer Officer
Member

Danielle Evans

Arizona Public Service Company

Director, Customer Experience Operations
Member

Sarah Peluso-Ibarra

Southwest Gas Corporation

Director/Customer Solutions
Chair

Bobbi Schroeppel

NorthWestern Energy

Vice President – Customer Care, Communications & HR
Member
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Ms. Schroeppel responsibilities include strategic and day-to-day leadership of NorthWestern’s customer facing, communication and human resources generalist processes. She holds degrees in Statistics, Sociology and an MBA from the University of Minnesota.

Dan Tillis

MDU Utilities Group

Director, Customer Service
Member

Jennifer Walker

Southern California Gas Company

Vice President
Member

Beverly Woolf

Western Energy Institute

Director of Programs
WEI Program Manager

Gillian Wright

Southern California Gas Company

SVP & Chief Customer Officer
Member