Customer + Corporate Symposium – Digital Strategies + Customer Analytics

Committee Members

Michelle Ansani

Ernst and Young LLP

Sr. Manager

Member

Zach Bates

Puget Sound Energy

Product Manager- Digital Products

Member

Ian Benson

KPMG LLP

Director, Marketing Consulting

Member

Guillermo Chapa

Southern California Gas Company

Technology Manager

Member

Tony Flynn

NorthWestern Energy

Supervisor - Credit, Collections & Remittance

Member

Carmen Goicoechea

MDU Utilities Group

Manager, Customer Programs and Development

Chair

Sandra Kopp

Sacramento Municipal Utility District

Residential Segment Supervisor

Member

Cassie Leone

Western Energy Institute

Program Manager

WEI Liaison

Matt Owens

West Monroe

Director Business Development

Member

Gerritt Rosa

Puget Sound Energy

Manager Information Technology

Member

Anthony Sabatini

SAP

Customer Experience Executive

Member