Customer + Corporate Symposium – Embracing + Leading Customer-Driven Change

Committee Members

Wade Carey

Central Lincoln PUD

Energy Services Manager
Member

Jenny Compton

Avista Utilities

Customer Service Manager
Member

Anna Cuccione

BC Hydro

Manager, Claims & Commercial PON
Member

Rick Edwards

NorthWestern Energy

Director – Community Connections
Member

Marisela Johnson

Salt River Project

Customer Service Analyst
Member

Rishikesh Kumar

FortisAlberta Inc.

Manager, Emerging Customer Solutions
Member

Alicia Lopez

Sacramento Municipal Utility District

Business Analyst
Member

Marko Muellner

Concentrix

Managing Director - CX Acceleration
Member

Wilhelmina Proby

NW Natural

Customer Contact Center Manager
Member

Alex Shim

Pacific Gas and Electric Company

Manager, Customer Experience
Chair

Patrick Woodworth

Distributed Energy Financial Group LLC

Research Associate
Member