Customer + Corporate Symposium – Embracing + Leading Customer-Driven Change

Committee Members

Wade Carey

Central Lincoln PUD

Energy Services Manager

Member

Jenny Compton

Avista Utilities

Customer Service Manager

Member

Anna Cuccione

BC Hydro

Manager, Claims & Commercial PON

Member

Rick Edwards

NorthWestern Energy

Director – Community Connections

Member

Marisela Johnson

Salt River Project

Customer Service Analyst

Member

Rishikesh Kumar

FortisAlberta Inc.

Manager, Emerging Customer Solutions

Member

Alicia Lopez

Sacramento Municipal Utility District

Business Analyst

Member

Marko Muellner

Concentrix

Managing Director - CX Acceleration

Member

Wilhelmina Proby

NW Natural

Customer Contact Center Manager

Member

Alex Shim

Pacific Gas and Electric Company

Manager, Customer Experience

Chair

Patrick Woodworth

Distributed Energy Financial Group LLC

Research Associate

Member