Customer + Corporate Symposium – Evolving Your Brand Identity

Committee Members

Kimarie Aycock

Arizona Public Service Company

Supervisor of Digital Customer Care
Member

Kari Baker

BC Hydro

Project Manager, Customer Service Operations
Member

Debra Baldwin

Southwest Gas Corporation

Specialist/Gas Control and Dispatch
Member

Lance DeLaura

Southern California Gas Company

Brand Manager
Member

Jennifer Espelien

SAP

Services Account Executive, SAP America Regulated Industries
Member

Mandy Hill

Puget Sound Energy

Manager, Digital Marketing and Brand
Member

Burrell Kilmer

Navigant Consulting, Inc.

Managing Director
Member

Jenna Lesch

Sacramento Municipal Utility District

Manager, Customer Operations
Member

Judy Morgan

ENMAX Corporation

Manager, Customer & Stakeholder Relations
Chair

Brandy Powers

NorthWestern Energy

Director, Brand, Advertising and Customer Communications
Mentor

Sydney Wood

Connective DX

Director of Business Development
Member

Chih-Hui Wu-Curtis

Arizona Public Service Company

GM, Customer Service Operations & Strategy
Mentor