Executive Planning Committee – Customer Connections

This Committee consists of senior executives of key business lines in Customer Connections. The committee conveys member companies’ education/leadership needs to WEI, recommends leaders to serve on program delivery teams, communicates WEI program offerings back to member organizations, and monitors participation and evaluation of WEI activities. Participants in the EPC Planning Session assist in building valuable programs for employees and their peers, identify key contributors to learn and grow, and promote these programs within their companies.

For more information on this Program Development Team contact

Kevin Sullivan at sullivan@westernenergy.org or at 971-255-4973

Committee Members

James Benkie

Fujitsu North America, Inc.

Senior Client Executive
Member

Joanne Campbell

Ernst and Young LLP

Managing Director
Member

Rick Edwards

NorthWestern Energy

Director – Community Connections
Member

Danielle Evans

Arizona Public Service Company

Director, Customer Revenue Operations
Member

Jason Fincher

Active TeleSource, Inc.

Director of Operations
Member

Amy Gentry

Salt River Project

Contact Center Manager
Member

Carmen Goicoechea

MDU Utilities Group

Manager, Customer Programs and Development
Member

Timothy Herrick

Chartwell, Inc.

Director of Sales
Member

Shari Little

Sacramento Municipal Utility District

Director, Commercial Development/Biz attraction
Member

Paula Mattson

Southern California Edison

Director, Commercial & Industrial Customer Service
Member

Leah McDonald

ATCO Natural Gas

Director - Customer Experience
Member

Ryan Morgan

Southwest Gas Corporation

Manager, Operations Support
Member

Amy Nye

Western Energy Institute

Director of Programs
WEI Liaison

Wilhelmina Proby

NW Natural

Customer Contact Center Manager
Member

Daren Sanders

BC Hydro

Director, Contact Centre and Billing Operations
Member

Daniel Tillis

MDU Utilities Group

Director - Customer Experience
Member

Daniel Tunnicliff

Oracle Energy & Water

Regional Vice President, Oracle Energy and Water - Opower
Member

Arlene Whiffin

FortisBC

Director, External Communications
Member