Customer + Corporate Symposium – Insights that Drive Customer Value

Committee Members

Brandy Bolden

Sacramento Municipal Utility District

Director, Customer Care & Revenue Operations
Mentor

Theresa Burch

Puget Sound Energy

Manager Customer Solutions, Billing & Payment
Chair

Yang Chen

Southern California Gas Company

Project Manager II
Member

Daniel Cure-Boulay

FortisBC

Delivery Manager
Member

Kasey Fong

Southern California Edison

Advisor, Customer Service, Customer Programs & Services
Member

Miguel Galindo

Southwest Gas Corporation

Analyst
Member

Lucas Krall

Sacramento Municipal Utility District

SR Business Tech Analyst
Member

Brandy Leisin

Arizona Public Service Company

Customer Interactions Leader
Member

Matthew McCormick

Portland General Electric

Senior Market Research Analyst
Vice-Chair

Natalie Romano

Avista Utilities

Customer Serivce Quality Assurance Specialist
Member

Rita Squalli Houssaini

KPMG LLP

Manager
Member

Niecie Weatherby

Puget Sound Energy

Manager, Project Management
Member

Greg Zeller

Puget Sound Energy

Director, Customer Care
Mentor

Barbara Zickler

Paymentus

Regional Sales Director
Member