“Not Enough Time in the Day” – From Firefighting to Coaching
Damian Wasserlauf, Strategy Manager, Pacific Gas and Electric Company
Greg Pyper, Regional Director of Sales, InsideOut Development
AI in Action: From Analytics to Intelligence
Workforce: What’s in it for me?
Quality Counts: Quality Tools in Action
Panel Questions
Trust Me: The Engagement Value of a Customer-centric Culture
Julie Becker, Director of CX and Support, NorthWestern Energy
Kimberly Mendoza-Cooke, Regulatory Policy Manager, Anadarko Petroleum Corporation