Data-Driven Insights

Utilities find themselves inundated with a diversity of data across all lines of business. This track will explore how companies are using data as an asset to improve systems and operations, enhance the customer experience, educate newcomers to the data landscape, and ultimately improve the bottom line.

Target Audience: Professionals responsible for Data Analysis; Predictive Analytics; Data Strategy; Data Governance; Data Visualization; Systems Integration; Leveraging Data, or Data Asset Management.

Meet the Data-Driven Insights Program Development Team. Learn more about the Customer + Corporate Symposium.

All session times are listed in Pacific time.

Wednesday, February 9, 2022

9:15 AM – 10:30 AM
Your Data Analytics Strategy is Broken. Here’s How to Fix It.
Moderator: Cecilia Rodriguez, Director, People Services & Strategies, Sacramento Municipal Utility District
Speakers: Henry Wu, Group Product Manager, Southern California Gas Company
Morris Treadway, Principal, Finance Transformation and Performance Management, KPMG LLP
Despite unlimited access to talent and technology, utilities are still struggling to transform into data-driven organizations. This presentation will discuss the challenges of deploying advanced analytics across a business and provide actionable insight to addressing barriers. Whether you’re a data analyst or a senior leader, learn how your influence and strategy can help make data a core tenet of your business.

Tuesday, March 8, 2022

10:15 AM – 11:30 AM
Sail Smoothly Across the Data Lake and Not Wash Overboard on the Rough Analytical Sea
Speaker: Nathan Brown, Technology Consultant, 1898 & Co.
As energy demand increases, utilities are collecting data from various sources (AMI, drones, etc) at alarming rates which inevitably brings questions to the data quality and performance of the siloed collecting systems. In this session, we will be discussing how to align and transform the data to break down these data silos and increase the responsiveness of your business intelligence platforms. You will leave this session with the fundamental understanding of the importance of building data bridges through innovative enterprise data architecture which will unlock the ability to make confident data-driven decisions.

2:45 PM – 4:00 PM
Leveraging Story Weaving of Data and the Ensuing Neural Ballet to Improve Stakeholder Engagement
Speakers: Douglas Croy, Implementation Analyst, 1898 & Co.
Jenika Raub, Data Scientist, Salt River Project
The average person’s attention span ranges between eight to twelve seconds, which led us to wonder how we could trigger the neural ballet from storytelling and data visualizations to find novel ways to tell the data story through innovative dashboards. The ensuing curiosity motivated us to further explore how the power of story weaving could be leveraged to inevitably change the perception of the audience to give them actionable insights that would lead them into the future. This session will give you the framework to transition from basic dashboards to compelling data stories that will turn analysis into persuasive data insights and sustained stakeholder engagement.

Wednesday, March 9, 2022

10:15 AM – 11:30 AM
Taking Utilities into the 21st Century
Moderator: Blake Howitt, Vice President, SAP
Speakers: Cory Fisher, BI Developer, Salt River Project
Jay Castleberry, Industry Advisor – Energy and Utilities, SAP
Suspending the reality of what we are today and imagining what we’re hoping to become.
As our customers (those we know today and ones we haven’t met yet) continue to ask for a more “all about me” experience in how they interact and engage with us, the pressure to provide a 21st-century portfolio of services, products and engagement options steepens.  Join us as we discuss how to start with the outcome and work backward to capitalize on advancements in technology to create a world-class consumer experience, and hear how those advancements are being used to keep up with our customers.