Electric Operational Excellence

Wednesday, April 24, 2019

10:00 AM – 11:30 AM
Insight into the Growing Industry of Marijuana Cultivation
Speakers: David Johnson, Customer Project Coordinator, Avista Utilities
Jonathan Bos, VP Asset Development, Village Farms International, Inc.
Jon Gilrein, Regional Operations Engineer, Avista Corp.
Patrick McConahay, Distribution Engineering Manager, Southern California Edison
Gain insight into the growing industry of marijuana cultivation from industry and utility experts. The panel of experts discuss their experiences and offer up lessons learned. An industry expert will discuss the expectations of receiving power to serve their need and how the reality differed. Utility experts discuss the challenges in delivering power in short timeframes while still maintaining a reliable system, sometimes in areas where little to no infrastructure exist.

3:30 PM – 5:00 PM
The Seven Essential Questions to Culture Change
Speakers: Jeremy Jordan, Organizational & Employee Development Manager, Chelan County PUD
Greg Smith, Manager, Safety/HPI, Chelan County PUD
Brian Lowe, Distribution Stations Superintendant, Chelan County PUD
A pillar of operational excellence is building a culture of continuous improvement. Human Performance Improvement (HPI) focuses on empowering each of us to recognize and plan for our own errors, making the systems we use much more resilient in the process. It’s a quickly growing trend in the OE world – and as we’ve learned in our journey, one that isn’t easy. If you’re interested in exploring this culture change for your own organization, or are committed to building one already, this talk is designed to equip you with our lessons learned over two years. We’ll share six critical questions that your leadership should answer in order to avoid common pitfalls and equip your employees for success along with a large number of tools that we’ve discovered or created to make launching your journey much smoother, including some approaches for craft workers in the field.

Thursday, April 25, 2019

10:00 AM – 11:30 AM
Building Operations Excellence – Fostering Innovation
Speakers: Kim Davis, Regional Construction Manager, Southern California Edison
Travis Parks, District Manager, Southern California Edison
Lora Anguay, Director of Distribution Operations & Maintenance, Sacramento Municipal Utility District
Carol Johnston, Vice President of Product and Marketing, Clevest
John Himmel, Business Performance Manager, FortisBC
Tara Fraser, Fire Marshal, BC Hydro
In today’s ever-changing world, with new distributed energy resources and grid automation technologies coming out daily, rapidly changing regulations, and consumers’ requirements, utility distribution systems are becoming increasingly complex requiring utilities to look for innovative operating solutions. Utilities find innovation in their operating personnel, processes and technologies to operate and maintain safe, reliable, and adaptable distribution systems.

Here today we showcase several approaches people are taking to foster innovation in their organizations, and we review four case study examples demonstrating how utilities have used innovation to tackle pain points. Case studies include:

• Southern California Edison’s Customer Crew Connect (C3) outage app and X-Change program
• Innovative customer outage Communications at Sacramento Municipal Utility District
• How FortisBC achieves faster and safer restorations during emergency events
• The BC Hydro wildfire rating app

1:00 PM – 2:30 PM
Transitioning Fleet Vehicles to Electric: Lessons Learned and Best Practices for a Successful Implementation
Speakers: Ted Dowling, Regional Vice President, BYD Heavy Industries
Chris Iveson, Director of Fleet Services, Hydro One
Marisa Espinosa, Director, Green Operations, City of Vancouver, BC
Fleet vehicles account for more than 25% of greenhouse gas emissions in the vehicle sector. To help reduce these emissions, Customers have made electrifying their fleet a priority to move towards a clean energy future. As electric fleet adoption becomes more prominent, the utility industry is faced with new challenges at a rapid pace. This panel will aim to gain insight from those on the forefront of large scale EV deployment by including representatives from Transportation, Government and Utility markets. We will share experiences from an electric bus vendor in manufacturing and electrifying a fleet. Utility and Government experts will discuss their experiences transitioning to electrification. This session will offer an opportunity to share our best practices, lessons learned, and provide transparency to help improve the system planning and successful implementation of these high demand vehicles.