Emerging Threats + Risk Management

Utilities have always managed risks to maintain a successful business model. However, with the pace of change increasing, emerging risks pose a variety of threats. This track will focus on how utilities measure the likelihood, impact, and velocity of emerging risks across business units.

Meet the Emerging Threats + Risk Management Program Development Team.

March 10, 2020

10:15 AM – 11:45 AM
Enterprise Risk Management: A Journey, Not a Destination
Speakers: Toni Hoang, Enterprise Risk Management, Sacramento Municipal Utility District
Sarah Creighton, Enterprise Risk Management Supervisor, Eugene Water & Electric Board
Mackenzie Martin, Senior Business Analyst, Puget Sound Energy
Jason Jones, Consultant Enterprise Risk Management, NorthWestern Energy
Perhaps your company has an Enterprise Risk Management (ERM) program but you’re looking to evolve it. Perhaps you don’t currently have an ERM program and are wondering about its value proposition. Join us as a panel of ERM leaders share their journey through the ERM maturity curve. We’ll discuss the diverse approaches to creating an ERM program, how different companies tackle emerging risk identification and management, how to implement risk appetite statements, ways to communicate strong risk culture throughout your enterprise, and how to leverage your program’s reporting to achieve buy-in.

1:30 PM – 2:45 PM
A New Emerging Threat: Wildfires
Speaker: Troy Gonzalez, Chief Technologist, Booz Allen Hamilton
With the emerging threat of wildfires in our communities and infrastructure areas, more utilities are facing the need to reduce the likelihood of utility involvement in wildfires while balancing customer expectations for safe, reliable service.  During this discussion panel, we will discuss how utility companies are approaching the operational, customer and regulatory impacts this trend is having on our industry.

3:15 PM – 4:30 PM
Navigating the Changing Landscape of Data Privacy
Is your company prepared to meet the complex requirements of data privacy and are you prepared when a data breach occurs? From collection, to protection, and when the unfortunate data breach occurs, is your utility taking a progressive stance to responding to our changing cultural norms with respect to data privacy? We’ll discuss the impacts of GDPR, CCPA, NYPA and key items to consider when designing and maintaining your data privacy policy. Gain valuable insight from utility members who have been a part of:
• Core fundamentals of a data privacy and protection policy
• Implementing a cultural change in regards to privacy practices
• Privacy by design. Authenticating customers without PII.

March 11, 2020

9:45 AM – 10:45 AM
Is Your Grid Ready for the Future?
Has your utility decided to enter the Energy Imbalance Market, and you’re on the hook for implementation? Are you being dragged onto the Internet of Things by your customers? Can your grid handle the risks posed by today’s needs and tomorrow’s innovations? Our panel of experts will share their experiences with managing risks and realizing rewards in preparing their utilities for the future.

11:00 AM – 12:00 PM
Risk Management: 3rd Party + Data Interactions
Speakers: Britt Bachtel-Browning, Senior Counsel, Avista Corp.
Jason Jones, Consultant Enterprise Risk Management, NorthWestern Energy
This session focuses on internal and external cyber and data threats, and how to identify and mitigate these threats, thereby enabling your company to successfully develop a robust risk-management program.