ESG Communication + Decarbonization

Companies are facing rising pressure to invest time and resources into environmental, social, and governance (ESG) reporting practices and to find new ways to communicate their decarbonization efforts while balancing the needs of their diverse stakeholders. This track will explore how companies are simplifying a complex message and telling their story through a variety of customer touchpoints and taking a customer-first approach to building strategic partnerships that leave a positive social impact.

Target Audience: Professionals responsible for Public Relations; Public Affairs; Energy Policy + Regulation; Sustainability; External Communications; Digital Content + Marketing; Customer + Stakeholder Relations; or Community Engagement + Education.

Meet the Program Development Team for this track. Learn more about the Customer + Corporate Symposium.

Thursday, March 2, 2023

11:00 AM – 12:15 PM
Decarbonization and the energy transition – engaging simply in complex conversations
Speakers: Greg Guthridge, Partner, Global Customer Transformation Lead, Energy & Resources Consulting, Ernst and Young LLP
James Williams, Director of Thermal and Wind Production, NorthWestern Energy
The objective of this session is to explore how power & utility professionals can communicate their solutions for the energy trilemma – the simultaneous need to provide energy services and alternatives that are economic, secure and sustainable – in way that stakeholders can understand it and appreciate that all three factors are key in making energy decisions.

3:15 PM – 4:30 PM
Bridging the Gap between Sustainability Reporting and Finance
Speakers: Kirk-Patrick Caron, Manager, KPMG LLP
Financial reporting and investment require a level of rigor well established and regulated under a single system.  Frameworks for reporting sustainability and social investment progress are not at the same level of maturity.  How are companies integrating planning at early stages so that progress is aligned across the business planning lifecycle and the reported information is transparent, reliable and comparable.

Friday, March 3, 2023

11:00 AM – 12:15 PM
Innovative Communication Strategies to Connect Underserved Communities with Customer Programs
A panel discussion on the communications strategies and approaches different utilities are taking to improve engagement with underserved communities and to connect them with the many customer programs available.