Operational Leadership + Workforce Development

Meet the Program Development Team

Wednesday, April 24, 2019

10:00 AM – 11:30 AM
Change Leadership – Using Employee Engagement to Drive and Thrive Change
Speakers: Michael Newland, Program Manager – Talent, Leadership & Professional Development, BC Hydro
Ferenc Pataki, Operations Director, FortisBC
Marcia Isbell, Enterprise Change Process Leader, Tucson Electric Power
Change has become a permanent fixture in the gas and electric utility industry The pace of change is speeding up, accelerating to the point where it threatens the capacity of the leaders to execute operational strategy and often creates symptoms of change fatigue at all levels within the organization. In this session we will explore effective strategies used by industry experts for leading change initiatives, including ways to leverage engagement in order to achieve buy-in and employee satisfaction.

3:30 PM – 5:00 PM
Surfing the Silver Tsunami without Drowning: Leadership Lessons on Attracting & Retaining Top Free Agent Talent
Speakers: Jim Kane, Operations Manager, Avista Corp.
Ken Eatherton, Regional Manager – Planning & Design, Asplundh Construction, LLC
Darcy Byrne-Kelly, Manager Operations, NorthWestern Energy
Is your organization prepared for the shift in workforce? Or, are you facing the challenge of what to do as your tenured employees retire or move on to other opportunities? This session will explore several strategies used by top companies to learn to lead the future workforce, as well as attract and retain the best talent for their organization. Our expert panel will cover topics such as the evolution of leadership when leading three generations in the workforce, recruitment and retention for 2019 and beyond, and how leaders can prepare for the next phase of working in the energy industry.

Thursday, April 25, 2019

10:00 AM – 11:30 AM
Leadership from Those In the Industry & Why You Need It
Speakers: Dan Austin, Electric Meter Shop Manager, Avista Utilities
Leanne Swanson, Principal Manager – DC&M Metro West, Southern California Edison
Frankie McDermott, Chief Energy Delivery Officer, Sacramento Municipal Utility District
Fiona Taylor, Director of Site C Safety and Security, BC Hydro
Brock Armstong, Administrator of Division Compliance, Southwest Gas Corporation
Utility organizations recognize their workforce as their number one asset. The ever changing landscape of the world we live in is increasing the critical need for us to identify and invest in our organizations. These waves of change hitting utilities is requiring a shift in the way organizations approach development and leadership. Discover why we need leadership and what it can do for your establishments from our panel with those in our industry. Industry lessons learned will be shared from various positions and levels in our environment.

1:00 PM – 2:30 PM
Leadership – How to “TAKE THE LEAD”
Speakers: Dan Austin, Electric Meter Shop Manager, Avista Utilities
Duncan Kerr, Managing Partner, The Engine Room
In this two-part track we explore the importance of how effective leaders build relationships to earn trust and credibility with the goal of being an influencer. In the Utility industry developing strong leadership is still very much a challenge. Part one of this track examines the value quality front-line leadership brings to an organization and how to develop front-line leadership for the long term. Part two of this track explores the things organizations can do as a whole that either help or hinder leadership development in their own organizations. This includes developing young /new leaders, training, coaching and mentoring versus ‘being thrown into the deep end’ and what it takes for leaders to be relevant with their own teams.