Operational Leadership

The Operations Leadership track will focus on how we can continue to improve by investing in our people. Session topics will include developing our bench strength from within the organization, practices that support our work through safety leadership, and using change management to cross silos and get buy-in. We will explore ways to lead through both industry disruption and daily challenges by tapping into our greatest asset, our people.

Meet the Operational Leadership Program Development Team. For questions or more information on this track, please contact Traci Pepper at 971.303.1004.

Learn more about the Operations Conference.

Tuesday, April 20, 2021

9:00 AM – 10:15 AM
Cultivating from Within: Improving Safety Culture and Performance
Speakers: Chris Stinski, Line Working Foreman, Salt River Project
Bret Marchese, Director, Distribution Maintenance, Salt River Project
At SRP and Fortis Inc., safety is a fundamental core value. Over the last 18 months, SRP has worked diligently to improve its safety culture and performance by moving from compliance to commitment by engaging frontline employees to assist in the safety culture shift. At the same time, FortisBC embarked on a journey to shift their safety culture to include learning about process and safety improvements by listening to frontline employees, the “masters of the blue line.” By adopting Human Organization Principles (HOP) such as error is normal and response matters, FortisBC is shifting to a safety learning culture and the ability to create more resilient and safer operations.  Leaders and frontline employees from both organizations will share their journey to engage frontline employees in creating safety culture shifts. The panel will address lessons their leaders have learned, as well as challenges and opportunities.

12:30 PM – 1:45 PM
How To Turn Silos Into Bridges With Effective Change Management
Speaker: Winter Sanders, Change Management Consultant, Puget Sound Energy
Change management leaders strive to deliver effective solutions to help their organization move forward together. Often, they encounter well-meaning pockets of resistance if people groups don’t feel heard or understand what’s in it for them. In this session you will learn from two utilities on how they built bridges for a successful roll-out and sustained adoption.

This session is sponsored by:

Wednesday, April 21, 2021

9:00 AM – 10:15 AM
Building Your Leadership Bench Strength, with Insight from the Coach’s Corner
Speakers: Sarah Morton, Senior HR Business Partner, BC Hydro
Rob Ireland, Field Manager, BC Hydro
Ed Howker, Regional Manager Operations Lower Mainland, BC Hydro
Providing you an example of a succession program with a competent depth chart and input from a critical team member, while breaking down the defense (e.g., combatting challenges – experience/pay/peer pressure/retention/stability).

1:00 PM – 2:15 PM
Leading On Purpose: The Power of Intentionality
Speaker: William Christie, Manager, Gas Operations Training and Development, Southern California Gas Company
Intentionality is a term that can be applied to every aspect of our lives. For you to get the most out of life, you have to be intentional. Success does not just occur overnight; it takes years of consistency, practice, intentionality, focus, perseverance, and failure for you to become successful. While COVID has created an urgent need for many of us to move to remote work, we understand that how we work is forever changed. In this session we will be engaging industry veterans in a round table discussion about being deliberate with their leadership.  The engaging discussion will help listeners shift their mindset from reactive to proactive and will allow the listener to take a new approach in engaging everyone, up and down the organization chart.