Our People

Like most industries, utilities face core challenges to recruit, retain, develop, and train their employees. This track will bring together employee development and training experts, HR leaders, and other professionals to share best practices, present case studies on current issues affecting workplace culture, and preparing the utility workforce for future challenges and opportunities.

Target Audience: Professionals responsible for Talent Acquisition + Management; Human Resources; Diversity, Equity, and Inclusion; Onboarding; Training + Apprenticeships; Organizational + Workforce Development; Total Rewards + Compensation; or Succession Planning.

Meet the Our People Program Development Team. Learn more about the Customer + Corporate Symposium.

All session times are listed in Pacific time.

Tuesday, March 8, 2022

1:00 PM – 2:15 PM
Bring on the Conflict
Speaker: Jenine Smith, Owner, J. Smith and Company
In this interactive presentation, you will learn the benefits of workplace conflict, resolution and how this can lead to seamless change management. You will learn how to navigate the waters of difficult conversations. Get ready to get comfortable with engaging in uncomfortable conversations and learning how to work through a change management timeline to help bring your organization forward in a cohesive manner.

Wednesday, March 9, 2022

8:30 AM – 9:45 AM
Navigating the Evolution of the Hybrid Workplace
Speakers: Carolyn Gusick, Senior Manager, West Monroe Partners, LLC
Pat Everitt, Manager, HR Compliance and Consulting, Avista Corp.
This session will explore how utilities can evolve and transform their workplaces to sustainable hybrid work environments post-pandemic. Specifically, change management methodologies and tools will be shared to prepare, support, and help employees and teams adapt to the new normal. Employees working on-site, hybrid, and fully remote each have a unique set of challenges that organizations will need to address. Concerns such as setting expectations for hybrid and remote work, maintaining company culture, and ensuring effective communication and access to resources for employees regardless of location will be examined.