This three-day event brings together the West’s natural gas and electric utility executive community together to encourage discussion and foster new opportunities. Learn from subject matter experts regarding imminent opportunities and the challenges pressing utilities to adapt and flex in uncharted territories for best-in-class utility management. Topics covered in recent years include customer relations, global economic insights, new business models for utilities in a carbon constrained world, opportunities and challenges of big data, energy supply and demand forecasting, and visions for the utility of the future. This meeting coincides with the semi-annual WEI Board Meeting and the Business Acumen for Emerging Leaders team presentations.
Member: $999 USD
Registration price increases $100 after August 31, 2018. Registration includes meeting materials, 1 reception, 2 breakfasts, 2 lunches, 4 breaks, all presentations and panel discussions, one dinner and admission to the Service Company reception and dinner event. Guest tickets are available for $150 and allow a personal guest (a spouse or partner who does not work in the energy industry) to accompany a registered attendee at the event. Guest registration includes all meals and receptions, and all program materials.
7:30 AM - 3:30 PM
Networking Golf at Oak Creek Golf Club
Here is your chance to network with your peers while enjoying a fun round of golf. In true Tom Fazio form, Oak Creek Golf Club beckons the competitive spirit of golf players at all levels. Each of the 18 holes throughout this Orange County golf course presents new challenges amid tapered fairways, scenic greens, beautiful lakes and bull-nose carved bunkers. With dense and dynamic flora, Oak Creek creates a sanctuary not only for your playing experience but for a variety of birds and other fauna as well.
The registration fee includes: greens fee, cart, range balls, water on the cart, a box lunch and transportation to and from the course. Golf Club rental is available to reserve for $50 per set by emailing Mike at mtripp@oakcreekgolfclub. Please mention Western Energy Institute in your email.
Registration Fee: $180 per person
Refund Policy: No refunds after August 24th
11:00 AM - 2:00 PM
Women in Leadership
Current Women in Leadership Participants Only
12:30 PM - 3:30 PM
Networking Electric Bike Tour
Enjoy a relaxing and fun-filled afternoon as you cruise through Newport Beach on an electric bike! Begin the tour right at the hotel as you depart on an adventure to Balboa Island, a one-of-a-kind, man-made treasure. Next, you'll head to The Wedge, an area known for its shore-breaking waves of up to 30 feet, for magnificent views of the Pacific Ocean and some of California's most daring surfers. Breathe in some fresh ocean air as you ride down the Balboa Peninsula and historic piers. Your knowledgable tourguide will highlight iconic sights and famous spots along the way, and there will be a number of stopping points for networking and purchasing refreshments or snacks along the way. Registration fee includes bike rental, helmet, and tour guide. Registration Fee: $65 per person Refund Policy: No refunds after August 24th
3:30 PM - 4:15 PM
WEI Board Executive Committee Meeting
Open only to committee members.
4:00 PM - 5:30 PM
Check In + Nametag Pickup
4:30 PM - 5:30 PM
WEI Board of Directors Meeting
Open only to board members.
5:30 PM - 7:00 PM
Welcome Reception
Sponsored by Tata Consultancy Services
7:00 PM - 9:00 PM
Board of Directors Dinner - Offsite
Invitation only. Open to board members and invited guests. Bus departs at 6:40 pm.
Sponsored by Burns & McDonnell
7:00 AM - 8:00 AM
Registration + Materials Pickup
7:00 AM - 8:00 AM
Breakfast + Opening Remarks
Speaker(s): Ronald O. Nichols, President, Southern California Edison
Sponsored by Wood
8:00 AM - 9:00 AM
Political Forecast of the US Midterm Elections
Speaker(s): Jim Messina, CEO, The Messina Group
Renowned political strategist Jim Messina, Campaign Manager for President Obama's successful 2012 re-election campaign, will share how politics are changing and his predictions for the 2018 US Midterm Elections, including how the results will impact Canada and other international relations.
9:00 AM - 9:15 AM
Networking Break
9:15 AM - 10:45 AM
Climate Change Adaptation
Moderator(s): Caroline Winn, Chief Operating Officer, San Diego Gas & Electric Company
Panelist(s): Ralph Cavanagh, Energy Program Co-Director, Natural Resources Defense Council, Jody Freeman, Professor of Law, Director, Environmental Law Program, Harvard Law School, Daniel Kammen, Professor of Energy, University of California, Berkeley, Heather Grahame, General Counsel and Vice President – Regulatory & Federal Government Affairs, NorthWestern Energy, Brian D'Agostino, Director, Fire Science and Climate Adaption, San Diego Gas & Electric Company
Climate change is happening now. Gone are the days of denying or ignoring as we face new questions: How bad will it be? How rapidly will changes happen and will they accelerate? What are the consequences? Throughout the West electric and natural gas utilities are implementing global climate action in an effort to reduce emissions and slow global warming. In addition, reducing our risks and increasing company resiliency to the changes ahead will require an unprecedented degree of cooperative action and tough choices. This panel will provide an overview of how climate change is impacting utilities now and how that will evolve in the future including extreme weather changes, regulatory reactions, and customer expectations. Next, panelists explore how WEI member companies can adapt to minimize the cost and disruption to utility operations while balancing safety and affordability in our new reality. Learn more about Professor Daniel Kammen's work here and here.
10:45 AM - 11:15 AM
Networking Break
11:15 AM - 12:00 PM
Responding to Cybersecurity Incidents
Speaker(s): Vijay Jajoo, Principal, KPMG LLP
Cyberspace and its underlying infrastructure are vulnerable to a wide range of risk from both physical and cyber threats and hazards. Sophisticated cyber actors and nation-states exploit vulnerabilities to steal information and money and are developing capabilities to disrupt, destroy, or threaten the delivery of your essential services. These threats are no longer a matter of if, but when. The consequences can be significant causing severe financial and reputational damage both of which will lead to increased regulatory oversight. After the breach occurs, companies need to collect breach related data to secure evidence and to support legal and law enforcement investigations. Now is the time to define the scope of your cyber response program and take an inventory of all your assets; this will include all customer-facing systems and all internal resources. This session will be a discussion of the core elements of effective Cyber Response Program.
12:00 PM - 2:00 PM
Lunch + The Power of Lateral Thinking
Speaker(s): Shane Snow, Bestselling Author of Smartcuts & Co-Founder, Contently
Lunch sponsored by Tata Consultancy Services
Breakthrough innovation happens when we rethink conventional wisdom. But how do you train yourself, and your organization, to think differently? How do you foster an environment where it’s safe to do so, where innovation can thrive without destroying your business? How do the world’s most clever companies manage to not only endure change, but harness it to climb to new heights? How do rocket makers and children’s hospitals stay alive in the face of market shifts and competitive challenges? What can established businesses learn from revolutionaries, crazy geniuses, and crackpot comedians to help manage changes big and small? After rave reviews at WEI’s Customer + Corporate Symposium, WEI is bringing this dynamic and surprising message to our Annual Meeting with a focus on executive leadership strategies. Innovation expert Shane Snow reveals the formula from his bestselling book Smartcuts: The Breakthrough Power of Lateral Thinking, packaging rigorous research with compelling stories that will inspire your teams with a formula to unlock innovation in any industry, and showing attendees—workers and leaders alike—how to beat the plateau and generate momentum in work and life.
2:00 PM - 2:30 PM
Break
2:30 PM - 3:45 PM
Natural Gas Interdependency with the Electric System
Moderator(s): Robert Rowe, President and Chief Executive Officer, NorthWestern Energy
Panelist(s): Steve Goodwill, Vice President, General Counsel, and Corporate Secretary, Western Electricity Coordinating Council, Tim Bleakley, Head of Strategy Practice and Power and Renewables Consulting, Wood Mackenzie, Nick Schlag, Director, E3
As the resource mix in the West continues to evolve with increasing penetration of variable energy resources such as solar and wind along with the retirement of coal and nuclear generating plants, the dependence on natural gas used for electric generation will continue to increase. The adequacy of the natural gas infrastructure to meet the evolving reliability needs of the electric power sector is one of the top structural reliability issues the West faces. In 2017-18, WECC undertook an assessment of the natural gas infrastructure and its interdependency with the electric system in the West. The panelists will present and discuss the major findings of WECC’s reliability assessment and discuss the implications for natural gas and electric companies.
3:45 PM - 4:00 PM
Break
4:00 PM - 5:15 PM
Concurrent Meetings
Invitation only
CEO + President’s of Utilities Facilitated Roundtable
Customer Connections Board Committee
Corporate Services Board Committee
Electric Operations Board Committee
Gas Operations Board Committee
4:00 PM - 5:15 PM
Service Company Committee Meeting
Open only to committee members.
5:30 PM - 8:00 PM
Service Company Reception and Dinner
Open to all attendees. Join us for a wonderful evening sponsored by WEI service companies.
8:00 AM - 9:00 AM
Breakfast and 2019 Western Energy Institute Theme
Speaker(s): Dennis Vermillion, President, Avista Corp.
Sponsored by Henkels & McCoy
9:00 AM - 9:30 AM
Networking Break
9:30 AM - 10:15 AM
Grid today, Gone Tomorrow? How Grid Defection is Pushing Utility Evolution
Speaker(s): Dale Rieberger, Manager, Cyber Security, FortisBC, Harsh Grover, Director - Planning, Scheduling, Dispatch and Clerical, Pacific Gas and Electric Company, Josh Mitchell, Residential Energy Advisor, Chelan County PUD, Sarah Stevens, Legal Counsel / Manager, Legal Services, ENMAX Corporation, Scott Gallegos, Damage Prevention Supervisor, NW Natural
The utility industry is facing impacts from rising customer expectations, rapid technology change, declining energy and infrastructure prices, policy changes and regulatory constraints. This presentation will explore current trends in the utility sector related to grid defection and assess future perspectives pertaining to onsite generation, transportation and customer interactions. What factors are motivating a customer’s desire to defect from the grid? How will utility business models evolve to meet the needs of their customers? What opportunities are available to the utility for growth?
9:30 AM - 10:15 AM
The Power Is Yours: Engaging Your Customers Through Gamification
Speaker(s): Chris Brown, Manager, Gas Purchases and Transportation, Southwest Gas Corporation, Mark Flury, Principal Engineer, Snohomish County PUD, Alicia Gibbs, Asset Maintenance Program Delivery Manager, Avista Utilities, Chris Hirsch, Manager, Electric Distribution Operations Control Center, San Diego Gas & Electric Company, Kevin Sorenson, Senior Manager, Distribution Operations, EPCOR Distribution and Transmission Inc., Nita Zimmerman, Deputy EVP, Business Transformation Office, Bonneville Power Administration
Join Stefan Jobs and the Orange team as they explore the relationship between gamification and customer engagement. Gamification refers to the incorporation of game elements, like point and reward systems, to incentivize participation. The continuous and rapid technology evolution has created a paradigm shift in how customers view utilities and how they view their various energy options. Successful utilities realize that customers' expectations are evolving just as quickly as technology. Customers expect services equivalent to those offered by large corporations such as Amazon, Google and Uber. Consequently, utilities must work to engage customers proactively through multiple channels in efforts to meet their expectations and to keep them engaged. Through demand response, smart metering, and distributed energy initiatives, utilities have made efforts to enhance the customer engagement experience. However, have utilities' past attempts successfully met customers' expectations and desires? How do utilities provide customers with an engaging and motivational experience that incentivizes customers to participate? Show up early… Stefan's product launches fill up fast!
10:15 AM - 10:30 AM
Break
10:30 AM - 11:15 AM
Mapping the Customer Experience
Speaker(s): Brandon Besch, Sr Manager, Substation Construction, Southern California Edison, Jared Ellsworth, Engineering Leader - System Planning, Idaho Power Company, Kumail Moledina, Sr Manager, Electrical and Maintenance Services, ATCO Electric, Randy Walls, Manager of Substation and Relay Operations, Puget Sound Energy, Teala Kail, Manager, Customer Service, New Mexico Gas Company, Vasia Limantzakis, Services Acquisition Team Manager, Bonneville Power Administration
Today's customers have many new and ever changing expectations for their utility provider. Utilities are adapting by gaining a deeper understanding of their customers in order to proactively meet their needs and expectations. Through this presentation, we will look at the ways utilities are learning about their customers and take a journey through the eyes of a customer. We will offer some innovative ways to improve the customer experience today and into the future…..
10:30 AM - 11:15 AM
Forging the Utility Link in Blockchain
Speaker(s): Ted Connors, Manager of Accounts Payable, Lead Oil+Gas Accountant, NorthWestern Energy, Joy Mastache, Senior Attorney, Sacramento Municipal Utility District, Christine Plante, Manager, Customer Service Systems, FortisBC, John Rover, Construction Superintendent, Snohomish County PUD, Tiffany Urland, Manager, Compliance & Operations Programs, Cascade Natural Gas Corp.
Patrick M Byrne said "over the next decade, there will be disruption as significant as the internet was for publishing, where blockchain is going to disrupt dozens of industries." The cutting edge world of blockchain means more to the utility industry than big power demands. Blockchain has the potential to transform energy markets. Join us as we explore the unique opportunities and challenges presented by this evolving technology: What makes blockchain technology special? How does it work? We will discuss potential utility applications and what you should look out for before deciding what your utility's link in the blockchain phenomena can be. This is a presentation you won’t want to miss.
11:15 AM - 11:30 AM
Break
11:30 AM - 12:15 PM
Becoming a Nimble Glacier: Cultivating Culture to Address Workforce Challenges
Speaker(s): Chris Noble, Manager, Gas Operations, Dominion Energy Utah, Claire Lloyd, Sr. Manager, Substation, Protection and Communications Engineering, Seattle City Light, Daniel Honeyfield, Manager, T&D Maintenance Planning, Sacramento Municipal Utility District, Kevin Crosby, Production Manager, Arizona Public Service Company, Tanya Tetzlaff, Manager, IT Customer Solutions, FortisAlberta
The pace and level of change on all fronts coming at a utility is a guarantee. How the utility responds will make or break their future. Adoption starts with the people of the organization and how we respond to challenges such as the aging workforce, having the right skill sets, attracting the right talent for the needs of today and tomorrow, and having the right leadership to guide and champion the changes. In this presentation, we will provide insights and perspective on how to influence the culture to embrace change and go from a “slow and steady” to a “start up” mindset and become the change instead of just reacting to it.
11:30 AM - 12:15 PM
Alternative Revenue Generation for Utilities
Speaker(s): Rachel Allen, Power Section Assistant Manager, Electrical Services, Tacoma Power, Leonard Huynh, Manager, Asset Capital Programs, ENMAX Corporation, Cassia Jones, Manager, Integration Lab and Transition Services, Portland General Electric, Ed Jones, Manager, Customer Automation, Analytics, and Digital Communications, Tucson Electric Power, Will Radford, Supervisor, High Pressure Engineering, Dominion Energy Utah, Eric Yamashita, Regulatory Affairs Senior Manager, Southern California Edison
Utilities must evolve to stay relevant, and should consider alternative revenue generation to supplement traditional revenue sources. They must adapt to meet the changing landscape of the future. Customers’ needs are evolving, more data is available now than ever before, and environmental regulations are only getting stricter. Utilities should try new things and push the envelope to creatively generate revenue where the industry may have least expected it. Join us as we take you on a journey of possibilities, starting with things you can do today to take advantage of resources you already have and end with a view into the future we should all be preparing for.
12:15 PM - 1:15 PM
Lunch
1:15 PM - 2:00 PM
Fact vs. Fiction
Speaker(s): Paul Good, Gas Operations Manager, Avista Corp., Brandon Sax, Supervisor, Treasury Services, Tucson Electric Power, Brittany Syz, Director of Clean Transportation, San Diego Gas & Electric Company, Jason Doering, Director, Engineering & Fleet Maintenance, ENMAX Corporation, Jorgan Hofeling, Supervisor, Customer Service Center, Dominion Energy Utah, Lauren Sakamoto, Division Lead - Planning & Design, Asplundh Construction, LLC
The changing landscape of renewable energy, system management, customer expectations, and access to information (accurate or not) has resulted in new challenges for utilities. This has created an environment in which utilities have an increasingly more difficult time maintaining positive perceptions of their business within the market. The misinformation regarding renewable energy and its current capabilities is a primary factor behind the increased difficulty in maintaining stakeholder trust in this area. Historic models of how to interact with stakeholders are no longer effective – a new approach is needed to be successful. Getting involved in the renewable movement and engaging customers around the realities of this shift is critical to maintaining customer satisfaction and managing external pressures from regulators and special interest groups. We will discuss an approach that will aid in managing this challenge as well as positioning utilities to succeed in the renewable energy evolution.
1:15 PM - 2:00 PM
This PBR is Not on Ice
Speaker(s): Lorraine Gray, Superintendent - Stations Services, Hydro One Inc., Ashley McDermott, Senior Manager, Robotic Process Automation, Pacific Gas and Electric Company, Daniel Moser, Line Superintendent, Chelan County PUD, Craig Pulley, Manager, Human Resources, Intermountain Gas Company, Grant Smedley, Director, Power Delivery Engineering, Salt River Project, Kyle Stewart, Manager, Energy Risk Control, Analytics & Credit, Puget Sound Energy
There is an appetite from policy makers to implement new regulatory constructs that align with public policy goals, such as grid modernization and aggressive renewable targets. One such example is the implementation of performance based ratemaking (PBR), which has the potential to significantly disrupt the cost-of-service regulatory model that has traditionally applied to utilities.
Using the recently passed Hawaii PBR bill as a case study, we will take you on a journey to explain PBR, the perspectives of various impacted stakeholders, and what utilities can do to prepare for this potential regulatory shift.
2:00 PM - 2:15 PM
Break
2:15 PM - 3:00 PM
Innovating in the 4th Industrial Revolution
Speaker(s): Belinda Tierney, Manager of NERC & FERC Compliance, NorthWestern Energy, Devin Dukeshire, Area Manager Construction Services, BC Hydro, Don Ashmore, Fleet Manager, Tacoma Public Utilities, Kenneth Murray, IT Supervisor, Central Lincoln PUD, Steve Walker, Sr. Project Manager, Power Engineers, Inc., Suneel Singh, Reconciliation and Mapping Services Manager, Southern California Gas Company
The 4th Industrial Revolution marks the beginning of a new era where technology breakthroughs involving robotics, artificial intelligence, machine learning, The Internet of Things, Big Data and data analytics and other technologies are positioned to change much of the world as we know it, including how electric and gas utilities conduct business and engage with clients. As with the first three industrial revolutions the 4th industrial revolution is likely to disrupt existing business models, require new skills from the workforce while at the same time opening tremendous opportunity for those that innovate and position to leverage the disruption. This will all happen at a lightning fast pace. This presentation will describe the features of the 4th Industrial Revolution, summarize examples from within and outside the utility industry on how the new advancements are being applied and how innovation can play a role in defining a successful path forward for the Gas and Electric utility industry.
2:15 PM - 3:00 PM
Keep it Simple, Know the Who and Drive The Why to Shape the Customer Experience
Speaker(s): Steve Moser, Area Manager, Long Valley Operations Center, Idaho Power Company, Brendan O'Donnell, Manager - Strategy, Planning & Analytics, Seattle City Light, Justin Pullukatt, Manager, Research & Innovation, ATCO Gas, Charles Roper, Power Operations Manager, Henkels & McCoy, Inc., Jenna Rowell, Manager, Media Relations, Arizona Public Service Company, Paula Yang, Manager of Asset Management Group, Los Angeles Department of Water & Power
Customers don’t put borders between industries when it comes to their communications expectations – what one service provider gets right they expect all others can, too. This means some transformative, mega-budget brands like Amazon, Google and Apple are setting the bar for the information and content customers expect from us.
It’s a high bar, and often one they set with seemingly limitless budgets, huge creative staffs and from the advantage of being perceived as “glossy,” cutting-edge industries. The good news is that all of our organizations, regardless of budgets and staffing levels, can get better at meeting customers’ content expectations by applying a few core communications principles that influence customer satisfaction and reputation.
During this session, we will share examples of how these principles – simplicity, personalization and covering why more than how – are used effectively by other industries and show what good looks like in our sector, even for seemingly complicated topics like demand charges. The goal is to provide insights and tips any company can readily apply to ensure content is clear, relevant and helpful to customers in a way that creates positive experiences with your brand.
3:00 PM - 3:15 PM
Break
3:15 PM - 4:00 PM
Survival of the Fittest: Avoiding Brand Extinction
Speaker(s): Faranak Sarbaz, Power Engineer Manager of Transmission Planning and Contracts, Los Angeles Department of Water & Power, James Mardegan, Director, Project Delivery, Hydro One Inc., Joe Varela, Manager Energy Solutions, Southwest Gas Corporation, Katelyn Twiggs, Account Manager - Pipeline Integrity, T.D. Williamson, Inc., Nicole Moreland, Manager, Business Operations, Customer & Energy Services Division, Snohomish County PUD, Michael Ansbergs, Manager, T&D Project Engineering, Portland General Electric
Utilities are facing competition from new business models that serve as intermediaries between consumers and utilities, including Community Choice Aggregators, Virtual Net Metering, and Energy Services Platforms. Many utilities are unaccustomed to competing for customers. We must reconsider the value proposition we offer consumers if we want to retain them as customers.
3:15 PM - 4:00 PM
Recognizing and Outsmarting Cognitive Bias in Utility Leadership Decisions
Speaker(s): Michelle Academia, Customer Contact Centers - Technology Manager, Southern California Gas Company, Duncan Ashwell, Senior Contract Manager, BC Hydro, Mark Fouts, Executive Manager, Fuel and Corporate Planning, Chugach Electric Association, Inc., Shamus Gamache, Electrical Engineering Supervisor, Central Lincoln PUD, Kathy Oceguera, DOT and Regulatory Compliance Supervisor, Pacific Gas and Electric Company, Kumar Valsala, Department Manager, Transmission & Civil/Structural, Burns & McDonnell
If you are a leader involved in making decisions that impact the communities you serve, it is important to recognize cognitive/subconscious biases that may be affecting the way you and your teams make decisions. A cognitive bias is a systematic error in thinking that affects the decisions and judgments that people make.
How susceptible is the utility industry to these biases? What can we do to change the way we think about our customers, our workforce, and our capital investments so that we make better decisions that will ensure we continue to operate successfully in an ever changing utility industry?
5:00 PM - 7:30 PM
Reception, Dinner and Graduation Ceremony for Business Acumen
Dinner sponsored by Burns & McDonnell
Open to all attendees
Updated 9.12.2018: The Newport Beach Marriott Hotel & Spa is currently at capacity on some event nights. There is an overflow block at the Hyatt Regency Newport Beach (1 mile away) at the special rate of $179 USD per night plus resort fee of $27 and applicable taxes. To reserve at the Hyatt Regency, contact (888) 421-1442 and reference Western Energy Institute Annual Meeting Overflow – September 22 – 26, 2018. The block will be available until Monday, September 17th, or until the room block is full. A link to the overflow block is available here: https://book.passkey.com/go/WEIANNUAL
To contact the Newport Beach Marriott Hotel & Spa, call the hotel directly at (800) 228-9290 to check for room availability. Identify yourself as being with Western Energy Institute to receive a special rate of $209 USD/night. This rate is guaranteed until September 21, 2018 or until the WEI room block is full.
All networking events are schedule for September 23, 2018.
As of September 14, 2018, both the networking golf and electric bike tour are at capacity. If you would like to be added to a waitlist, please email Anna Sanger Reed. We will contact you if a spot becomes available.
Networking Golf at Oak Creek Golf Club
7:30 AM – 3:30 PM
Registration Fee: $180 USD per person
Capacity: 40
Refund Policy: No refunds after August 24, 2018
Here is your chance to network with your peers while enjoying a fun round of golf. In true Tom Fazio form, Oak Creek Golf Club beckons the competitive spirit of golf players at all levels. Each of the 18 holes throughout this Orange County golf course presents new challenges amid tapered fairways, scenic greens, beautiful lakes and bull-nose carved bunkers. With dense and dynamic flora, Oak Creek creates a sanctuary not only for your playing experience but for a variety of birds and other fauna as well.
The registration fee includes: greens fee, cart, range balls, water on the cart, a box lunch and transportation to and from the course. Golf Club rental is available to reserve for $50 per set by emailing Mike at mtripp@oakcreekgolfclub.com. Please mention Western Energy Institute in your email.
Networking Electric Bike Tour
12:30 PM – 3:30 PM
Registration Fee: $65 USD per person
Capacity: 30
Refund Policy: No refunds after August 24, 2018
Enjoy a relaxing and fun-filled afternoon as you cruise through Newport Beach on an electric bike! Begin the tour right at the hotel as you depart on an adventure to Balboa Island, a one-of-a-kind, man-made treasure. Next, you’ll head to The Wedge, an area known for its shore-breaking waves of up to 30 feet, for magnificent views of the Pacific Ocean and some of California’s most daring surfers. Breathe in some fresh ocean air as you ride down the Balboa Peninsula and historic piers. Your knowledgeable tour-guide will highlight iconic sights and famous spots along the way, and there will be a number of stopping points for networking and purchasing refreshments or snacks along the way. Registration fee includes bike rental, helmet, and tour guide.