Business Acumen for Certified Leaders is a continuing leadership program bringing together past alumni of the esteemed Business Acumen for Emerging Leaders program.
Business Acumen for Emerging Leaders alumni, facilitators, mentors, and executive mentors.
Member: $349 USD
Registration includes all materials and meals associated with the program. Guest tickets are available for $100 and allow a personal guest (a spouse or partner who does not work in the energy industry) to accompany a registered attendee at the event. Guest registration includes all meals and receptions, and all program materials.
2:00 PM - 3:00 PM
Welcome to Arizona Public Service + Principles of Leadership
Speaker(s): Stacy Derstine, VP, Customer & Chief Customer Officer, Arizona Public Service Company
3:00 PM - 4:30 PM
Introduction Updates + Current Issues Roundtable
Facilitator(s): Sarah Kist, General Manager, Fossil Engineering, Arizona Public Service Company
4:30 PM - 6:00 PM
WEI Reception with Host and Local Utility Leadership and BAEL Alum
Arizona Public Service Company
400 N 5th Street
Phoenix, Arizona 85004
6:30 PM - 8:30 PM
Networking Dinner at Canyon Cafe
The networking dinner is a no-host event.
455 N 3rd St
Phoenix, AZ 85004
7:00 AM - 8:00 AM
8:00 AM - 9:00 AM
APS Leadership Academy - Meaning Quotient
Speaker(s): Ted Geisler, Vice President and Chief Information Officer, Arizona Public Service Company
Tap into your teams’ peak performance, which involves high stakes, excitement, challenges, and feeling that you matter by leveraging the meaning quotient of work. By improving the meaning quotient, you will learn the importance of the following:
* Tell five stories at once
* Let your employees write their own lottery ticket
* Use small, unexpected rewards to motivate
9:00 AM - 9:30 AM
9:30 AM - 10:30 AM
Industry Perspectives in a Dynamic Environment
Speaker(s): Jim Connell, Vice President, Business Development and Corporate Communications, NPL Construction Co.
* Opportunities in our industry to build a career
* Dynamic changes over the past several years
* Unprecedented spend / improvement of legacy infrastructure
* Collaboration among utilities and service providers
10:30 AM - 11:00 AM
11:00 AM - 12:00 PM
Emerging Natural Gas Industry Trends
Speaker(s): Julie Williams, Division Operations VP, Tucson, Southwest Gas Corporation
Julie Williams, Division Vice President for Southwest Gas (and BAEL Class of 2008 Alum), discusses key challenges and opportunities on the gas side of the energy industry.
12:00 PM - 1:00 PM
1:00 PM - 2:00 PM
Emerging Electric Industry Trends
Speaker(s): Daniel Froetscher, Executive Vice President of Operations, Arizona Public Service Company
2:00 PM - 3:00 PM
Emerging Customer Trends
Speaker(s): Jim Pratt, Associate General Manager and Chief Customer Officer, Salt River Project
For the 19th time in the 20 years that J.D. Power has been surveying residential electric customers – and 17th year in a row – Salt River Project ranks highest in customer satisfaction in the western United States among Large electric utilities with 500,000 or more residential households. Associate General Manager and Chief Customer Officer Jim Pratt will share his insights on how to achieve, and maintain, great customer satisfaction.
3:00 PM - 4:00 PM
Strategy Discussion + Program Close
Facilitator(s): Jana Elliott, Director of Facilities, Security and Emergency Management, Seattle City Light
What does it all mean? As a group we will discuss where we think the energy business is going and how to lead this change.
6:00 PM - 9:00 PM
Networking Event (Optional)
For anyone staying through Friday we will coordinate a group activity.
Please contact the hotel directly at (602) 252-1234 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $169 USD/night. This rate is guaranteed until October 24, 2018 or until the WEI room block is full.