Business Acumen for Certified Leaders is a continuing leadership program bringing together past alumni of the esteemed Business Acumen for Emerging Leaders program.
Business Acumen for Emerging Leaders alumni, facilitators, mentors, and executive mentors.
Member: $349 USD
Registration includes all materials and meals associated with the program. Guest tickets are available for $100 and allow a personal guest (a spouse or partner who does not work in the energy industry) to accompany a registered attendee at the event. Guest registration includes all meals and receptions, and all program materials.
2:00 PM - 3:00 PM
Welcome to Arizona Public Service + Principles of Leadership
Speaker(s): Stacy Derstine, VP, Customer & Chief Customer Officer, Arizona Public Service Company
3:00 PM - 4:30 PM
Introduction Updates + Current Issues Roundtable
Facilitator(s): Sarah Kist, General Manager, Fossil Engineering, Arizona Public Service Company
4:30 PM - 6:00 PM
WEI Reception with Host and Local Utility Leadership and BAEL Alum
Arizona Public Service Company
400 N 5th Street
Phoenix, Arizona 85004
6:30 PM - 8:30 PM
Networking Dinner at Canyon Cafe
The networking dinner is a no-host event.
455 N 3rd St
Phoenix, AZ 85004
7:00 AM - 8:00 AM
8:00 AM - 9:00 AM
APS Leadership Academy - Meaning Quotient
Speaker(s): Ted Geisler, Vice President and Chief Information Officer, Arizona Public Service Company
Tap into your teams’ peak performance, which involves high stakes, excitement, challenges, and feeling that you matter by leveraging the meaning quotient of work. By improving the meaning quotient, you will learn the importance of the following:
* Tell five stories at once
* Let your employees write their own lottery ticket
* Use small, unexpected rewards to motivate
9:00 AM - 9:30 AM
9:30 AM - 10:30 AM
Industry Perspectives in a Dynamic Environment
Speaker(s): Jim Connell, Vice President, Business Development and Corporate Communications, NPL Construction Co.
* Opportunities in our industry to build a career
* Dynamic changes over the past several years
* Unprecedented spend / improvement of legacy infrastructure
* Collaboration among utilities and service providers
10:30 AM - 11:00 AM
11:00 AM - 12:00 PM
Emerging Natural Gas Industry Trends
Speaker(s): Julie Williams, Division Operations VP, Tucson, Southwest Gas Corporation
Julie Williams, Division Vice President for Southwest Gas (and BAEL Class of 2008 Alum), discusses key challenges and opportunities on the gas side of the energy industry.
12:00 PM - 1:00 PM
1:00 PM - 2:00 PM
Emerging Electric Industry Trends
Speaker(s): Daniel Froetscher, Executive Vice President of Operations, Arizona Public Service Company
2:00 PM - 3:00 PM
Emerging Customer Trends
Speaker(s): Jim Pratt, Associate General Manager and Chief Customer Officer, Salt River Project
For the 19th time in the 20 years that J.D. Power has been surveying residential electric customers – and 17th year in a row – Salt River Project ranks highest in customer satisfaction in the western United States among Large electric utilities with 500,000 or more residential households. Associate General Manager and Chief Customer Officer Jim Pratt will share his insights on how to achieve, and maintain, great customer satisfaction.
3:00 PM - 4:00 PM
Strategy Discussion + Program Close
Facilitator(s): Jana Elliott, Director of Facilities, Security and Emergency Management, Seattle City Light
What does it all mean? As a group we will discuss where we think the energy business is going and how to lead this change.
6:00 PM - 9:00 PM
Networking Event (Optional)
For anyone staying through Friday we will coordinate a group activity.
Please contact the hotel directly at (602) 252-1234 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $169 USD/night. This rate is guaranteed until October 24, 2018 or until the WEI room block is full.
Daniel Froetscher is president and chief operating officer for Arizona Public Service Company (APS). Based in Phoenix, APS is Arizona’s largest electric company and serves nearly 1.3 million customers across the state.
Froetscher oversees the company’s operations for customer service, transmission, distribution, non-nuclear generation, resource management, environmental, supply chain, external communications and corporate development.
An APS employee since 1980, Froetscher has developed broad experience in a variety of customer service and energy generation and delivery leadership positions. Before assuming his current role, he was executive vice president of operations. Froetscher has also served as senior vice president, transmission, distribution and customers and has been a company officer since 2009. In his various leadership roles, Froetscher has dedicated his efforts across the state, in both Phoenix and rural Arizona.
Froetscher is active in numerous community endeavors and currently serves on the board of the Valley of the Sun United Way. He is a past board member and chairman of the Greater Phoenix Chamber of Commerce, and has been involved with organizations focused on health care, education and economic development throughout his APS career.
Froetscher earned a Bachelor of Applied Sciences degree in Public Agency Service and Bachelor of Arts degree in Enterprise in Society from Northern Arizona University. He also attended the Stanford Executive Program. Froetscher is married with three children and six grandchildren.
Julie Williams is Vice President/Southern Arizona Division of Southwest Gas Corporation. She is responsible for overseeing operations throughout southern Arizona.
Her primary focus is providing safe, reliable gas service to southern Arizona customers through effective construction, customer service, measurement and control, engineering, and administrative operations. The division headquarters is located in Tucson, with district operation centers located in Yuma, Sierra Vista, Casa Grande, Douglas and Globe.
Julie joined Southwest Gas in 1997 as an Engineer in the Company’s Central Arizona Division. Over the next 10 years she held several engineering management positions of increasing responsibility in the Central Arizona Division until being promoted to Director/Central Support in 2008. Julie was appointed Vice President/Northern Nevada Division in 2010 and named Vice President/Southern Arizona Division in 2014.
An alumnus of Arizona State University, Julie holds a bachelor’s degree in Civil Engineering and an Executive MBA. Julie currently serves as Board of Directors Vice Chair for the Southern Arizona Leadership Council and on the board of the DM-50, a group of local business leaders that provide advocacy and support to the Davis-Monthan Air Force Base.
Julie likes to spend her free time with her husband, Kazuaki, and their 4-year-old son, Tomo. Favorite hobbies are hiking, watching movies and traveling.