Jun

25-27

Business Acumen for Emerging Leaders: Challenge – Session Three (Jun 25-27)

An intensive training for high potential managers and supervisors through exposure to broad perspectives of the utility business, its interrelationships and successful leadership strategies. This program is designed by a utility-driven Curriculum Development Team, and directed by facilitators, and executive and alumni mentors. Program sessions are hosted by member utilities and topics are presented by executives, subject matter experts and formal instructors. The first four sessions focus on leadership development, industry perspectives, customer connections, communications and strategic planning. The program includes a capstone project which is delivered to industry leaders at the WEI Annual Meeting. Participants build a broad peer network that continues well into their future careers.

General Details

  • Program Location
  • Idaho Power Company
  • 1221 W. Idaho Street
    Boise, ID 83702
  • Who Should Attend
  • Participants are nominated by WEI members and selected through a formal application review process. 

    Applicants make a commitment to attend and actively participate at each session, and should plan time for additional work between sessions. It is expected that students commit to completing “homework” assignments during evenings and off-hours with additional assignments required outside of the normal work day. Each group is assigned one executive and one alumni mentor who will support the group’s development throughout the program and guide them to a successful final project.

  • Upcoming Dates + Locations
  • Session 3: June 25-27, Idaho Power Company, Boise, ID
    Session 4: August 8-10, NW Natural, Portland, OR
    Session 5: September 23-25, Annual Meeting, Newport Beach, CA

  • General Cancellation Policy
  • Due to contractual obligations and the critical role of group compositions for the success of the program, cancellations received after January 5, 2018, will not be eligible for a refund, and the organization will be responsible for the full 2018 registration fee. Substitutions from your organization for the program are always welcome prior to session one.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.

Agenda

Monday, June 25, 2018

9:00 AM - 12:30 PM

Optional Capstone group work time

12:30 PM - 1:00 PM

Registration

1:00 PM - 1:15 PM

Welcome to Session Three
Speaker(s): Neena Master, Director, Customer Contact Center, Southern California Gas Company

1:15 PM - 2:15 PM

Welcome to Idaho Power
Speaker(s): Darrel Anderson, President and Chief Financial Officer, Idaho Power Company, Lisa Grow, SVP and COO, Idaho Power Company

2:15 PM - 2:30 PM

Break

2:30 PM - 5:00 PM

Tour of the World Center for Birds of Prey
Speaker(s): Natalie Turley, Senior Biologist, Idaho Power Company

World Center for Birds of Prey
5668 W Flying Hawk Lane
Boise, Idaho

Tuesday, June 26, 2018

7:00 AM - 8:00 AM

Breakfast at the hotel and walk to Idaho Power

Idaho Power Corporate Headquarters
Conference Room
1221 W. Idaho Street
Boise, ID 83702.

8:00 AM - 9:00 AM

Executive Speakers
Speaker(s): Adam Richins, Vice President of Customer Operations and Business Development, Idaho Power Company, Angelique Rood, Regional Manager, Idaho Power Company

9:00 AM - 10:00 AM

Executive Speakers
Speaker(s): Todd Schultz, Customer Care Manager, Idaho Power Company, Theresa Drake, Manager Customer Relations & Energy Efficiency, Idaho Power Company

10:00 AM - 10:30 AM

Break

10:30 AM - 11:30 AM

Executive Speaker
Speaker(s): Jeff Malmen, Vice President, Public Affairs, Idaho Power Company

11:30 AM - 12:00 PM

Business Acumen homework discussion
Facilitator(s): Neena Master, Director, Customer Contact Center, Southern California Gas Company

12:00 PM - 1:00 PM

Lunch

1:00 PM - 2:30 PM

Executive Speakers

2:30 PM - 3:30 PM

Mentor Panel: Leading Diverse Personalities and Work Styles
Facilitator(s): Neena Master, Director, Customer Contact Center, Southern California Gas Company

Leaders need to work through difficult situations to drive a positive impact and keep a team productive. A panel of all mentors will discuss how to work through conflict and drive productive results.

3:30 PM - 4:00 PM

Break

4:00 PM - 5:00 PM

Peer Roundtable Discussions
Facilitator(s): Neena Master, Director, Customer Contact Center, Southern California Gas Company

Students will break into groups for peer to peer roundtable discussions. Bring issues/best practices/questions to address with fellow students in these areas. The point is to get feedback and perspectives on how other companies approach your issue so you can have more tools to be successful.

5:00 PM - 5:30 PM

Transportation provided to reception

5:30 PM - 7:00 PM

BAEL Program Reception

Reception for Students, Hosts, and Special Guests from Intermountain Gas Company and Idaho Power.

Stueckle Sky Center
1910 W University Dr, Boise, ID 83725

Wednesday, June 27, 2018

7:00 AM - 8:00 AM

Breakfast at the hotel and walk to Idaho Power

Idaho Power Corporate Headquarters
Conference Room
1221 W. Idaho Street
Boise, ID 83702.

8:00 AM - 12:00 PM

Public Speaking Workshop
Facilitator(s): Seka Ojdrovic-Phillips, The Humphrey Group

The Humphrey Group will facilitate a workshop to discuss Delivering with a Powerful Leadership Presence and Improv in Everyday Communications.

12:00 PM - 1:00 PM

Lunch

1:00 PM - 1:30 PM

Wrap Up and Debrief
Facilitator(s): Neena Master, Director, Customer Contact Center, Southern California Gas Company

1:30 PM - 5:00 PM

Optional Capstone group work time

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (844) 802-9815 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $159 USD/night. This rate is guaranteed until June 11, 2018 or until the WEI room block is full.

Meet The Speakers

Darrel Anderson

Idaho Power Company

President and Chief Financial Officer

Lisa Grow

Idaho Power Company

SVP and COO

Adam Richins

Idaho Power Company

Vice President of Customer Operations and Business Development

Angelique Rood

Idaho Power Company

Regional Manager

Todd Schultz

Idaho Power Company

Customer Care Manager

Theresa Drake

Idaho Power Company

Manager Customer Relations & Energy Efficiency

Jeff Malmen

Idaho Power Company

Vice President, Public Affairs

Timothy Tatum

Idaho Power Company

Sr. Manager, Cost of Service

Krista West

Idaho Power Company

Brand Manager, Corporate Communications

Seka Ojdrovic-Phillips

The Humphrey Group

Neena Master

Southern California Gas Company

Director, Customer Contact Center

Natalie Turley

Idaho Power Company

Senior Biologist