Apr 30


May 02

Business Acumen for Emerging Leaders: Challenge (Apr 30-May 02)

An intensive training for high potential managers and supervisors through exposure to broad perspectives of the utility business, its interrelationships and successful leadership strategies. This program is designed by a utility-driven Curriculum Development Team, and directed by facilitators, and executive and alumni mentors. Program sessions are hosted by member utilities and topics are presented by executives, subject matter experts and formal instructors. The first four sessions focus on leadership development, industry perspectives, customer connections, communications and strategic planning. The program includes a capstone project which is delivered to industry leaders at the WEI Annual Meeting. Participants build a broad peer network that continues well into their future careers.

General Details

  • Program Location
  • Bankers Hall Auditorium
  • Lower Level A/P3
    315 8th Avenue SW
    Calgary, Alberta
  • Who Should Attend
  • Participants are nominated by WEI members and selected through a formal application review process. 

    Applicants make a commitment to attend and actively participate at each session, and should plan time for additional work between sessions. It is expected that students commit to completing “homework” assignments during evenings and off-hours with additional assignments required outside of the normal work day. Each group is assigned one executive and one alumni mentor who will support the group’s development throughout the program and guide them to a successful final project.

  • Upcoming Dates + Locations
  • Session 2: April 30-May 2, FortisAlberta, Calgary, AB
    Session 3: June 25-27, Idaho Power Company, Boise, ID
    Session 4: August 8-10, NW Natural, Portland, OR
    Session 5: September 23-25, Annual Meeting, Newport Beach, CA

  • General Cancellation Policy
  • Due to contractual obligations and the critical role of group compositions for the success of the program, cancellations received after January 5, 2018, will not be eligible for a refund, and the organization will be responsible for the full 2018 registration fee. Substitutions from your organization for the program are always welcome prior to session one.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Beverly Woolf, Program Manager at (503) 688-2790.


Monday, April 30, 2018

9:00 AM - 12:30 PM

Optional Capstone Project Work Time

Space will be available at the Banker's Hall Audtorium for groups wanting to arrive early. Lunch will not be provided.

12:30 PM - 1:00 PM

Student check-in

Meet at Banker’s Hall Auditorium
Lower Level
315 8th Avenue SW

1:00 PM - 1:15 PM

Welcome to Session Two
Speaker(s): Neena Master, Director of Customer Contact Centers, Southern California Gas Company

1:15 PM - 2:15 PM

Welcome to FortisAlberta
Speaker(s): Karl Bomhof, President & CEO, FortisAlberta

2:15 PM - 2:30 PM


2:30 PM - 3:30 PM

Executive Speaker
Speaker(s): Janine Sullivan, Vice President, Finance and CFO, FortisAlberta

3:30 PM - 4:00 AM

Travel to ENMAX's Shepard Energy Center

4:00 AM - 5:30 PM

Tour of ENMAX’s Shepard Energy Center

We will tour the Shepard combined-cycle plant. Each person will need to complete an online safety orientation prior to arrival.

5:30 PM - 6:30 PM

Return to hotel

Tuesday, May 1, 2018

8:15 AM - 9:00 AM

Breakfast at Banker's Hall

9:00 AM - 10:00 AM

Executive Speaker
Speaker(s): Jared Green, Utilities President, Canada, AltaGas Utility Group

10:00 AM - 10:30 AM


10:30 AM - 11:30 AM

Executive Speaker
Speaker(s): Ryan Germaine, Vice President, District Operations, Gas Distribution, ATCO Gas

11:30 AM - 12:30 PM

Business Acumen Homework Discussion
Facilitator(s): Neena Master, Director of Customer Contact Centers, Southern California Gas Company

Discussion around highlights from the executive interview homework.

12:30 PM - 1:30 PM

Lunch + Capstone Project Update
Facilitator(s): Neena Master, Director of Customer Contact Centers, Southern California Gas Company

Students will eat lunch sitting with their capstone teams. At the end of lunch, we’ll ask each team to report out on their capstone topic.

1:30 PM - 2:30 PM

Executive Speaker
Speaker(s): Gina Orozco-Mejia, Vice President – Gas Operations, San Diego Gas & Electric, Southern California Gas Company

2:30 PM - 3:30 PM

Executive Speaker
Speaker(s): Todd Dettling, Vice President, Customer Service, FortisAlberta

3:30 PM - 3:45 PM


3:45 PM - 4:45 PM

Gas and Electric 101 Roundtable Discussions
Facilitator(s): Neena Master, Director of Customer Contact Centers, Southern California Gas Company

The group will split in to two roundtable discussions, selected based on whether individuals would like to learn more about gas or electric industry. Alumni mentors will facilitate and respond to questions about either gas or electric business issues.

5:30 PM - 7:00 PM

Networking Reception

Enjoy a reception with invited guests including hosts and executives from FortisAlberta, AltaGas, ENMAX, and ATCO.

Marquis Room
The Fairmont Palliser
133 9th Avenue SW

Wednesday, May 2, 2018

8:15 AM - 9:00 AM

Breakfast at Banker's Hall

9:00 AM - 10:00 AM

Executive Speaker
Speaker(s): Cameron Aplin, Vice President, Operations, FortisAlberta

10:00 AM - 11:00 AM

Alumni Speakers
Speaker(s): Jennifer Hendricks, Distributed Energy Business Manager, FortisAlberta, Kevin Noble, Manager, Engineering Distribution Planning, FortisAlberta

11:00 AM - 11:15 AM


11:15 AM - 12:15 PM

Executive Speaker
Speaker(s): Robert Tisdale, Vice President, Customer and Information Services, FortisAlberta, Curtis Eck, Vice President, Engineering, FortisAlberta

12:15 PM - 1:00 PM


1:00 PM - 1:30 PM

Wrap Up and Debrief
Facilitator(s): Gilbert Archuleta, Manager, Customer & System Projects, Puget Sound Energy
Speaker(s): Neena Master, Director of Customer Contact Centers, Southern California Gas Company

Neena Master will facilitate a discussion on key take-aways from Session Two speakers and tours. We will also do more elevator speeches.

1:30 PM - 4:45 PM

Optional Capstone Project Work Time

Space will be available at the Banker's Hall Audtorium for groups wanting to stay late.

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (866) 540-4477 to reserve your room. Identify yourself as being with Western Energy Instituteand use the discount code ‘WEI: Business Acumen for Emerging Leaders’ to receive a special rate of $179 CAD/night. This rate is guaranteed until April 8, 2018 or until the WEI room block is full.

Meet The Speakers

Neena Master

Southern California Gas Company

Director of Customer Contact Centers
Learn More

Neena Master is the Director of Customer Services for Southern California Gas Company (SoCalGas), the nation’s largest natural gas distribution company serving nearly 21 million consumers. SoCalGas has over 8,000 employees and is headquartered in Los Angeles.

Previously, Neena has experience in community relations, pipeline safety, billing operations, customer services and marketing. Neena has over 20 years in the utility industry and has working experience with energy, federal and local government agencies, and manufacturing industries. Neena also sits on the Board of Directors for the Orangewood Foundation, Orange County Human Relations and Korean Health Education, Information, and Research (KHEIR) organizations. She is a Certified Energy Manager and has earned a Master Degree of Business Administration from Claremont Graduate University in 1999 and a Bachelor’s Degree in Business Administration from University of Southern California in 1995.

Karl Bomhof


President & CEO

Janine Sullivan


Vice President, Finance and CFO

Jared Green

AltaGas Utility Group

Utilities President, Canada
Learn More

Jared Green started with AltaGas in 2004 in Corporate Reporting. Since then he has grown within the organization, being appointed Vice President Controller Utilities in 2008 and Vice President Corporate Controller in 2012. In 2014 Mr. Green was appointed President of ENSTAR Natural Gas Company in Alaska. In 2017, Mr. Green was appointed Utilities President, Canada for AltaGas Ltd. In 2018, Mr. Green was appointed President & Chief Executive Officer for AltaGas Canada Inc.

Mr. Green holds a Bachelor of Arts in Economics from the University of Calgary, a Bachelor of Commerce (distinction) from the University of Saskatchewan in Accounting, and is a member of the Institute of Chartered Professional Accountants of Alberta.

Ryan Germaine


Vice President, District Operations, Gas Distribution
Learn More

Ryan Germaine is the Vice President of Operations, Calgary & Edmonton Regions, Natural Gas Transmission & Distribution Division, Pipelines & Liquids Global Business Unit. Ryan joined ATCO in 2001 and has held various leadership roles within the engineering and operations groups, providing additional guidance to ATCO’s regulatory team. He played a key role in ATCO’s response to the devastating wildfire that swept through Northern Alberta in 2016.

Ryan holds a Bachelor of Science degree in Mechanical Engineering from the University of Saskatchewan and has more than 16 years’ experience in the natural gas industry. He is a member of APEGA and currently serves with the Canadian Gas Association as a member of the Standing Committee on Operations.

Gina Orozco-Mejia

Southern California Gas Company

Vice President – Gas Operations, San Diego Gas & Electric
Learn More

Gina Orozco is vice president, gas distribution for Southern California Gas Company (SoCalGas) and San Diego Gas & Electric (SDG&E), Sempra Energy’s regulated California utilities.

As vice president of gas distribution, Orozco is responsible for overseeing all aspects of gas distribution operations. In her previous role as director of labor relations, Orozco was responsible for working with the unions that represent approximately 5,000 SoCalGas employees.

Orozco has a master’s degree in business administration from Claremont Graduate University and a bachelor’s degree in electrical engineering from California State University, Los Angeles. She is also an alumna of the Southern California Leadership Network and Leadership California.

Cameron Aplin


Vice President, Operations

Robert Tisdale


Vice President, Customer and Information Services

Curtis Eck


Vice President, Engineering

Todd Dettling


Vice President, Customer Service
Learn More

Mr. Dettling brings more than 25 years’ experience in the utility industry in Alberta. He started his career in distribution design, and has held increasingly senior leadership roles in FortisAlberta’s service area including Operations Contracts, Forestry and Supply Chain Management. Mr. Dettling also served as Director of South Field Operations, Project Management and Grid Connections leading operational changes and enhanced customer service. Mr. Dettling is a graduate of Civil Engineering Technology at the Northern Alberta Institute of Technology, and graduate of Queen’s University Executive Program in General Management

Jennifer Hendricks


Distributed Energy Business Manager

Kevin Noble


Manager, Engineering Distribution Planning