Apr

25-27

Business Acumen for Emerging Leaders – Opportunity (Apr 25-27)

An intensive training for high potential managers and supervisors through exposure to broad perspectives of the utility business, its interrelationships and successful leadership strategies. This program is designed by a utility-driven Curriculum Development Team, and directed by facilitators, and executive and alumni mentors. Program sessions are hosted by member utilities and topics are presented by executives, subject matter experts and formal instructors. The first four sessions focus on leadership development, industry perspectives, customer connections, communications and strategic planning. The program includes a capstone project which is delivered to industry leaders at the WEI Annual Meeting. Participants build a broad peer network that continues well into their future careers.

General Details

Course Facilitator
Denise Wilcox, Director, CRM Strategic Solutions and Human Resources, New Mexico Gas Company

Program Locations
Tuesday, April 26
Consumers Energy Innovation Center
65 W. Michigan Ave
Jackson, MI 49201

Wednesday, April 27
Consumers Energy
1 Energy Plaza
Jackson, MI 49201

Session Two Theme
Industry Perspectives

Session Objectives
• Learn basics of gas and electric operations and regulation
• Understand emerging trends and issues in the industry
• Gain insight from industry executives of what is needed to lead an integrated, diversified utility
• Provide you with a ticket to talk with your company’s senior leadership

For more information contact Eric Christenson at 971.230.6984.

Agenda

Monday, April 25

10:00 AM – 5:00 PM
Group Work Time at the Hotel (optional)

5:00 PM – 6:30 PM
Dinner with Students and Mentors (No-host)
The Chase Sports Bar
105 E Michigan Avenue
Jackson, MI 49201

Tuesday, April 26

7:00 AM – 8:00 AM
Breakfast at the Hotel
Fairfield Inn & Suites Jackson
2395 Shirley Drive
Jackson, MI

8:00 AM – 8:30 AM
Transportation to Consumers Energy Innovation Center
Use taxis or shared rental cars.
65 W. Michigan Ave
Jackson, MI 49201

8:30 AM – 9:00 AM
Introduction and Session Objectives
Speaker: Denise Wilcox, Director, CRM Strategic Solutions and Human Resources, New Mexico Gas Company

9:00 AM – 9:45 AM
Welcome and Perspectives on Leadership
Speaker: Annette Gardiner, Vice President of Shared Services, Consumers Energy

9:45 AM – 10:00 AM
Break

10:00 AM – 11:00 AM
Customer Operations Vision
Speaker: Amy Walt, Executive Director of Customer Operations, Consumers Energy

11:00 AM – 11:15 AM
Break

11:15 AM – 12:15 PM
Advancements in Pipeline Technology
Speaker: Holly Bowers, Executive Director of Geospatial and Gas Asset Management, Consumers Energy

12:15 PM – 1:00 PM
Lunch

1:00 PM – 2:00 PM
Tour of Consumers Energy Innovation Center (CEIC)
Learn how Consumers Energy refurbished the downtown Jackson former Woolworth Building to meeting LEED specifications and how the
people in this facility support medium and large businesses with energy efficiency needs.

2:00 PM – 3:45 PM
Project Capstone Titles and Descriptions
Speaker: Denise Wilcox, Director, CRM Strategic Solutions and Human Resources, New Mexico Gas Company
We reserve time on Tuesday’s agenda for groups to finalize their topic titles and descriptions. One representative from each group will report out capstone title and description. Mentors and the Class will provide feedback and ask clarifying questions to assist teams.

3:45 PM – 4:00 PM
BAEL Day 1 Close
Speaker: Denise Wilcox, Director, CRM Strategic Solutions and Human Resources, New Mexico Gas Company

4:00 PM – 5:00 PM
Mobile Operations

5:00 PM – 6:30 PM
Reception at the Commonwealth Center
Join Consumers Energy leaders in a reception hosted by the WEI 2016 Business Acumen for Emerging Leaders participation in
appreciation for the support provided by CMS to the program.
209 E. Washington
Jackson, MI 49201

7:00 PM – 8:30 PM
No-host Dinner at Grand River Brewery (Optional)
Firmly planted in downtown Jackson, Grand River is a focal point for urban rebirth, designed to be the modern incarnation of ye old Public House.
117 W Louis Glick
Jackson, MI 49201

Wednesday, April 27

7:00 AM – 8:00 AM
Breakfast

8:00 AM – 8:30 AM
Transportation to Consumers Energy
1 Energy Plaza
Jackson, MI 49201

8:30 AM – 8:45 AM
Welcome and Recap
Speaker: Denise Wilcox, Director, CRM Strategic Solutions and Human Resources, New Mexico Gas Company

8:45 AM – 9:45 AM
Grid Modernization
Speaker: Ray Klavon, Executive Director of System Control & Electric Automation, Consumers Energy

9:45 AM – 10:00 AM
Break

10:00 AM – 11:00 AM
Alternative Ratemaking
Speaker: Mike Torrey, Executive Director of Rates and Regulatory Affairs, Consumers Energy

11:00 AM – 12:00 PM
Storage Well Remediation/Well Logging
Speaker: Craig Johnson, Gas Storage Manager, Consumers Energy

12:00 PM – 1:00 PM
Wrap-Up and Lunch
Speaker: Denise Wilcox, Director, CRM Strategic Solutions and Human Resources, New Mexico Gas Company

1:00 PM – 3:00 PM
Group Project Work (Optional)

3:00 PM
Session Two Adjourns

Hotel + Travel

Fairfield Inn & Suites Jackson
2395 Shirley Drive
Jackson, MI
Phone: 517.784.7877

Please contact the hotel directly at 517.784.7877. Identify yourself as being with the “Western Energy” group and that you are part of the block of rooms set up for this group. You should receive a special rate of $129.99 single/double plus state and local taxes. This rate is guaranteed until March 24, 2016 or until the WEI room block is full. Resort fee is waived and complimentary internet and wireless access is provided in all guestrooms.