Business Acumen for Emerging Leaders: Opportunity – Session Three (Jun 24-26)

An intensive training for high potential managers and supervisors through exposure to broad perspectives of the utility business, its interrelationships and successful leadership strategies. This program is designed by a utility-driven Curriculum Development Team, and directed by facilitators, and executive and alumni mentors. Program sessions are hosted by member utilities and topics are presented by executives, subject matter experts and formal instructors. The first four sessions focus on leadership development, industry perspectives, customer connections, communications and strategic planning. The program includes a capstone project which is delivered to industry leaders at the WEI Annual Meeting. Participants build a broad peer network that continues well into their future careers.

General Details

  • Program Chair(s)
  • Maneet Jain, Manager, Transmission and Distribution Operations, Seattle City Light

    • Program Location
    • Seattle City Light
    • 700 Fifth Avenue, Suite 3200
      Seattle, Washington 98124
    • Who Should Attend
    • Participants are nominated by WEI members and selected through a formal application review process. Applicants make a commitment to attend and actively participate at each session, and should plan time for additional work between sessions. It is expected that students commit to completing “homework” assignments during evenings and off-hours with additional assignments required outside of the normal work day. Each group is assigned one executive and one alumni mentor who will support the group’s development throughout the program and guide them to a successful final project.

  • Full Course Dates + Locations
  • Session 3: June 24-26, Seattle City Light, Seattle, WA
    Session 4: August 7-9, FortisBC, Vancouver, BC
    Session 5: September 15-17, Annual Meeting, Carlsbad, CA

  • General Cancellation Policy
  • Due to contractual obligations and the critical role of group compositions for the success of the program, cancellations received after January 5, 2018, will not be eligible for a refund, and the organization will be responsible for the full 2018 registration fee. Substitutions from your organization for the program are always welcome prior to session one.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Christopher Lee, Senior Program Manager at (971) 255-4967.


Monday, June 24, 2019

9:00 AM - 12:30 PM

Optional Capstone Project Work Time

Seattle City Light will provide a space for capstone project work.

901 5th Ave
19th floor – HR Training Room

12:30 PM - 1:00 PM

Registration and Check-In

1:00 PM - 1:15 PM

Welcome to Session Three

1:15 PM - 2:15 PM

Welcome to Seattle City Light
Speaker(s): Jim Baggs, Customer Service, Communications & Regulatory Affairs Officer, Seattle City Light

2:15 PM - 2:30 PM

Networking Break

2:30 PM - 5:00 PM

Industry Tour - Denny Substation

Tuesday, June 25, 2019

7:30 AM - 8:00 AM

Breakfast at Seattle City Light

8:00 AM - 9:00 AM

Customer Technology Implementations: The good the bad and the ugly
Speaker(s): Kelly Enright, Director, Customer Care, Seattle City Light

9:00 AM - 10:00 AM

Electrification: Whole Market Customer Energy Solutions for the People
Speaker(s): Brendan O'Donnell, Manager - Strategy, Planning & Analytics, Seattle City Light

10:00 AM - 10:30 AM

Networking Break

10:30 AM - 11:30 AM

Engaging Customers through Outreach Efforts
Speaker(s): Jenny Levesque, Community Outreach Manager, Seattle City Light

11:30 AM - 12:30 PM

Business Acumen Homework Discussion

12:30 PM - 1:00 PM


1:00 PM - 5:00 PM

Public Speaking Workshop
Facilitator(s): Seka Ojdrovic-Phillips, Associate, The Humphrey Group

5:00 PM - 6:30 PM

WEI BAEL Program Reception for Students, Hosts and Special Guests

At Arctic Club Hotel

Wednesday, June 26, 2019

7:30 AM - 8:00 AM

Breakfast at Seattle City Light

8:00 AM - 9:30 AM

Environmental Mitigation: What Customers Value
Speaker(s): Lynn Best, Chief Environmental Officer, Seattle City Light, Bill Devereaux, Director, Environmental Management and Real Estate Division, Seattle City Light

9:30 AM - 10:00 AM

Networking Break

10:00 AM - 11:00 AM

Session TBD

11:00 AM - 12:00 PM

Peer Roundtable Discussions

The group will beak in to four tables for peer to peer roundtable discussions. Students should bring issues/best practices/questions to address with their fellow students in these areas. The point is to get feedback and perspective on how other companies approach your issue so you can have more tools to be successful. Students who do not fit in to these four specific areas will join a table that closely relates to a group that they work with or support at their company or an area that they want to know more about.

12:00 PM - 1:00 PM


1:00 PM - 1:30 PM

Wrap Up and Debrief

1:30 PM - 5:00 PM

Optional Capstone Group Work Time

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (206) 340-0340 to reserve your room. Identify yourself as being with Western Energy Institute and use the discount code ‘WEI’ to receive a special rate of $259 USD/night. This rate is guaranteed until June 10, 2019 or until the WEI room block is full.

Meet The Speakers

Jim Baggs

Seattle City Light

Customer Service, Communications & Regulatory Affairs Officer

Kelly Enright

Seattle City Light

Director, Customer Care

Brendan O’Donnell

Seattle City Light

Manager - Strategy, Planning & Analytics

Jenny Levesque

Seattle City Light

Community Outreach Manager

Seka Ojdrovic-Phillips

The Humphrey Group


Lynn Best

Seattle City Light

Chief Environmental Officer

Bill Devereaux

Seattle City Light

Director, Environmental Management and Real Estate Division