Apr

26-28

Business Acumen for Emerging Leaders: Opportunity (Apr 26-28)

An intensive training for high potential managers and supervisors through exposure to broad perspectives of the utility business, its interrelationships and successful leadership strategies. This program is designed by a utility-driven Curriculum Development Team, and directed by facilitators, and executive and alumni mentors. Program sessions are hosted by member utilities and topics are presented by executives, subject matter experts and formal instructors. The first four sessions focus on leadership development, industry perspectives, customer connections, communications and strategic planning. The program includes a capstone project which is delivered to industry leaders at the WEI Annual Meeting. Participants build a broad peer network that continues well into their future careers.

General Details

  • Program Chair(s)
  • Pam Giles, Questar Gas Company

    • Program Location
    • Pacific Gas and Electric Company
    • 77 Beale Street
      San Francisco, CA 94105
    • Who Should Attend
    • Participants are nominated by WEI members and selected through a formal application review process. Applicants make a commitment to attend and actively participate at each session, and should plan time for additional work between sessions. It is expected that students commit to completing “homework” assignments during evenings and off-hours with additional assignments required outside of the normal work day. Each group is assigned one executive and one alumni mentor who will support the group’s development throughout the program and guide them to a successful final project.

  • Upcoming Dates + Locations
  • Session 2: April 26-28, Pacific Gas and Electric Company, San Francisco, CA
    Session 3: June 26-28, Avista, Spokane, WA
    Session 4: August 8-10, ATCO Gas, Edmonton, AB
    Session 5: September 20-22, Annual Meeting, Tucson, AZ

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Anna Sanger Reed, Director of Customer + Corporate Programs at (503) 688-2795.

Agenda

Wednesday, April 26, 2017

9:00 AM - 1:15 PM

Capstone Project Work Time

Space will be available for capstone groups to work on their projects.

1:15 PM - 1:45 PM

Registration and Check-In

1:45 PM - 2:00 PM

Welcome and Session Two Overview
Speaker(s): Pam Giles, Operations Center Manager, Questar Gas

2:00 PM - 3:00 PM

Welcome to Pacific Gas & Electric Company
Speaker(s): Pat Hogan, Senior Vice President of Electric Operations, Pacific Gas and Electric Company

3:00 PM - 4:00 PM

Customer Energy Solutions at PG&E
Speaker(s): Aaron Johnson, Vice President of Customer Energy Solutions, Pacific Gas and Electric Company

4:00 PM - 5:00 PM

Emergency Operations Center Tour
Speaker(s): Evermary Hickey, Director Emergency Preparedness and Response, Pacific Gas and Electric Company

5:00 PM - 7:00 PM

Evening Reception with Executives

Thursday, April 27, 2017

7:30 AM - 9:00 AM

Travel to Bishop Ranch + Breakfast

Meet by 7:20 in the hotel lobby to board the bus to PG&E's San Ramon campus. Grab coffee on your own before you meet up but breakfast and water will be provided on the bus. 

9:00 AM - 10:00 AM

Gas Business Overview - Natural Gas 101
Speaker(s): Mel Christopher, VP, Gas Transmission and Distribution, Pacific Gas and Electric Company

10:00 AM - 11:00 AM

California Natural Gas Environment
Speaker(s): Roland Trevino, Vice President, Gas Engineering and Design, Pacific Gas and Electric Company

11:00 AM - 12:00 PM

Business Acumen Homework Discussion
Facilitator(s): Pam Giles, Operations Center Manager, Questar Gas

Discussion around highlights from the executive interview homework.

12:00 PM - 1:00 PM

Lunch + Capstone Update

Eat lunch with your team. at the end of lunch, we'll ask each team to report out on their capstone topic.

1:00 PM - 1:30 PM

Check-in to Gas Operations Center Security

1:30 PM - 1:30 PM

Gas Operations Center Overview and Tour
Speaker(s): Christine Cowsert, Senior Director of Gas System Operations, Pacific Gas and Electric Company

3:00 PM - 4:00 PM

Travel back to hotel

5:00 PM - 7:00 PM

Networking Dinner

Take Historic Streetcar to dinner.

Fior d'Italia
2237 Mason St, San Francisco, CA 94133

Students responsible for paying own dinner cost of $49.94 onsite. Beer and wine available for cash purchase.

Friday, April 28, 2017

8:00 AM - 9:00 AM

What Does It Mean to Be a Leader?
Speaker(s): Deb Affonsa, Vice President, Customer Service, Pacific Gas and Electric Company

9:00 AM - 10:00 AM

Electric Storage
Speaker(s): Kevin Dasso, Vice President, Electric Asset Management, Pacific Gas and Electric Company

9:40 AM - 10:00 AM

Elevator Speeches
Facilitator(s): Pam Giles, Operations Center Manager, Questar Gas

10:00 AM - 10:30 AM

Break

10:30 AM - 11:30 AM

Electric Markets and CAISO Expansion
Speaker(s): Joe Lawlor, Director of MIDAS & Portfolio Management, Pacific Gas and Electric Company

11:30 AM - 12:00 PM

Session Debrief and Discussion
Speaker(s): Pam Giles, Operations Center Manager, Questar Gas

12:00 PM - 1:00 PM

Lunch

1:00 PM - 3:00 PM

Capstone Project Work Time

3:00 PM - 3:00 PM

Adjourn

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (800) 774-1500 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $259/night. This rate is guaranteed until April 4, 2017 or until the WEI room block is full.

Meet The Speakers

Pat Hogan

Pacific Gas and Electric Company

Senior Vice President of Electric Operations

Evergista Hickey

Pacific Gas and Electric Company

Director Emergency Preparedness and Response

Mel Christopher

Pacific Gas and Electric Company

VP, Gas Transmission and Distribution

Roland Trevino

Pacific Gas and Electric Company

Vice President, Gas Engineering and Design

Deb Affonsa

Pacific Gas and Electric Company

Vice President, Customer Service
Learn More

Deborah T. Affonsa is vice president, Customer Service for Pacific Gas and Electric Company. She is responsible for the company’s contact center operations, local customer service offices, business customer account management and demand side management sales, relations with third party energy service providers, customer education for PG&E’s most impactful work and initiatives, and escalated customer relations, and for the Customer Care organization.

Her previous role at Pacific Gas and Electric Company was Vice President, Corporate Strategy, reporting to the president. In this role, Affonsa was responsible for driving development and implementation of a detailed, integrated, cross-functional 5 year forward -looking plan for achieving and maintaining the company’s vision of becoming the leading utility in the United States. She also identified emerging trends in the utility industry, recognizing interdependencies, potential synergies and conflicts to assist senior management in prioritizing and making decisions. She also managed the company’s benchmarking and continuous improvement efforts.

Prior to joining Pacific Gas and Electric Company, Affonsa held the position of Senior Director, Corporate Strategy and Development, for its holding company, PG&E Corporation. There she was responsible for evaluating potential new business opportunities, managing the corporate-wide strategic planning process and leading teams in the evaluation and development of Utility strategies around key issues (Smart Grid, PV, etc.).

Affonsa has additional experience in the utility industry, serving as Vice President, Sales and Marketing, for Community Energy, Inc., a privately held, start-up, wind energy company. In that role, she established the strategic sales plan, including revenue, earnings and market share goals both regionally and nationally, as well as developing the internal processes and procedures for running a start-up. Affonsa was also Vice President, Sales and Marketing, for Marlin Leasing Corporation, where she developed strategic sales initiatives and oversaw the realignment and restructuring of the National Account’s sales team.

Prior to that, Affonsa was Chief Operating Officer and Director, New Business Development, for Marketing Crossroads, Inc.; Director, Strategic Planning, for Exelon Corporation; and Vice President and Director, Sales, for Exelon Energy.

Affonsa holds a Bachelor of Science in Business Administration from Villanova University and a Masters in Organizational Dynamics from the University of Pennsylvania. She also successfully participated in the Harvard Business School’s Advanced Management Program in 2000.

Kevin Dasso

Pacific Gas and Electric Company

Vice President, Electric Asset Management

Joe Lawlor

Pacific Gas and Electric Company

Director of MIDAS & Portfolio Management

Pam Giles

Questar Gas

Operations Center Manager

Aaron Johnson

Pacific Gas and Electric Company

Vice President of Customer Energy Solutions

Christine Cowsert

Pacific Gas and Electric Company

Senior Director of Gas System Operations