Chief Information Officer (Mar 06-07)

CIOs navigate everyday challenges related to grid modernization, cybersecurity and data integrity. In addition to the natural leadership pressures of any executive position, CIOs also lead the charge for building visionary plans to embrace emerging technology, oversee policy development and direct the implementation of systems and processes for the control and exchange of information. As such, CIOs increasingly seek novel approaches to enhance efficiency, responsiveness, innovation and adaptability. This forum provides a unique opportunity for utility CIOs to come together in an exclusive peer environment to address these challenges.

General Details

  • Program Chair(s)
  • Daniel Key, IT Director, Seattle City Light

    • Program Location
    • Westin St. Francis
    • 335 Powell Street
      San Francisco, CA 97293
    • Who Should Attend
    • Participation in the Chief Information Officer executive forum is restricted to senior leaders responsible for management of their utility’s technology and information systems. In most instances, the appropriate attendee serves as the Chief Information Officer or holds an equal position within their utility. The small size of this program provides a unique environment for collaborative thinking, open discourse and building long-term relationships.

  • Registration Options
  • Member: $449 USD

    Registration includes networking reception on Tuesday, catered breakfast and lunch at the meeting on Wednesday, and all meeting materials. Guest tickets are available for $75 and allow a personal guest (a spouse or partner who does not work in the energy industry) to accompany a registered attendee at the event. Guest registration includes all meals and receptions, and all program materials.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Joshua Baker, Program Manager at (971) 255-4970.


Tuesday, March 6, 2018

5:30 PM - 7:30 PM

Welcome Reception

We will kick off our time together with a hosted reception in downtown San Francisco.

Wednesday, March 7, 2018

7:30 AM - 8:00 AM

Networking Breakfast

Arrive early to network with peers. Continental breakfast provided.

8:00 AM - 9:00 AM

Introductions + Opening Roundtable
Facilitator(s): Daniel Key, IT Director, Seattle City Light

Come prepared to share insights from your latest initiatives as part of our round robin introductions.

9:00 AM - 9:15 AM

Networking Break

9:15 AM - 10:00 AM


With cyber-attacks constantly evolving, we will address what each organization is doing to keep access to information and assets out of the wrong hands. We will also discuss the use of managed security service providers and touch base on organizations’ resiliency and recovery plans for successful cyber-attacks.

10:00 AM - 10:15 AM

Networking Break

10:15 AM - 11:00 AM

Leveraging the Cloud

Organizations are well-versed in the benefits of moving to the cloud: it’s scalable, it controls costs, improves collaboration and increases agility. However, there’s still much discussion to be had surrounding the best way to approach leveraging the cloud. We’ll discuss what services (SasS, PaaS, IaaS) organizations are finding success in implementing and how utilities are navigating compliance issues related to putting critical workloads in the cloud.

11:00 AM - 11:15 AM

Networking Break

11:15 AM - 12:15 PM

Advance Metering Infrastructure + Outage Management Systems

Integrating AMI and OMS can provide operational intelligence that allows more efficient and accurate outage detection and restoration verification. Utilities will share the progress they have made in deploying both systems individually and successes and challenges of integrating them.

12:15 PM - 1:15 PM


Enjoy a catered lunch onsite.

1:15 PM - 2:15 PM

Relentless Preparation against Today’s Cybersecurity Threat
Speaker(s): Brad Maiorino, Executive Vice President, Booz Allen Hamilton

It is no longer a matter of if an organization will be breached, but when; are organizations prepared to effectively respond to those attacks? It’s a simple question, but one that is not easy to answer. Please join us for a conversation with Booz Allen Hamilton’s Executive Vice President Brad Maiorino, former CISO at GE, GM and Target. Mr. Maiorino will discuss trends in the cyber threat landscape and share lessons learned in preparing an organization to respond to a cyber crisis

2:15 PM - 2:30 PM

Networking Break

2:30 PM - 3:30 PM

Digital Customer Experience

As technology continues to evolve and customer expectations rise, creating and maintaining a digital experience that meets customer demands is challenging. Not only must utilities create a digital experience that is simple and available across a variety of digital channel and devices, they must create personalized digital experiences and anticipate customer needs. We’ll discuss utilities’ strategies, key digital channels and technology being utilized, and the how organizations are blending data and analytics to create personalized experiences for their customer groups.

3:30 PM - 4:00 PM

Wrap Up + Fall Planning

Ask your peers any remianing questions. Share your thoughts on the forum as we turn our sights toward the fall.

4:00 PM - 4:00 PM

Meeting Adjourns

5:30 PM - 7:00 PM

Customer + Corporate Symposium Welcome Reception

Planning on attending the Customer + Corporate Symposium and the CIO Forum? Your CIO Forum registration confirmation will include a code for $200 off your Customer + Corporate Symposium registration.

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (888) 627-8546 to reserve your room, or complete your reservation online here: Identify yourself as being with Western Energy Institute to receive a special rate of $329 USD/night. This rate is guaranteed until February 12, 2018 or until the WEI room block is full.

Meet The Speakers

Brad Maiorino

Booz Allen Hamilton

Executive Vice President
Learn More

Brad Maiorino is an executive vice president in Booz Allen’s commercial business, responsible for helping the firm’s clients deploy cybersecurity and risk management solutions to combat today’s dynamic threat environment.

Brad joined Booz Allen from Target, where he served as chief information security officer. In that role, he led the retail giant’s post-data breach response and information security and risk transformation. Before that, he was the chief information security officer for General Motors and General Electric.

Brad brings more than 20 years of experience to Booz Allen, with a diverse background in software engineering, infrastructure, and technology risk and compliance. Across multiple global enterprises, he has transformed information security and risk organizations and has cultivated cultures of security.

At Target, Brad transformed Target’s information security programs to enable a companywide transformation and defend against today’s threats. He is a member of the board of directors for the Retail Cyber Intelligence Sharing Center (R-CISC), where he works alongside his peers to strengthen the industry’s collective defense against today’s threats.

At General Motors, Brad led the transformation of the automaker’s global information security and IT risk organization, building out a global team and establishing the company’s Vehicle Cyber Security Steering committee. Prior to General Motors, he was the chief information security officer at General Electric. There he oversaw GE’s global information security program across all lines of business and led the design and build of the GE Cyber Security Fusion Center, a state-of-the-art security operations center.

Daniel Key

Seattle City Light

IT Director
Learn More

In his current role, Daniel is responsible for technology strategy, planning and service delivery at Seattle City Light, a municipal electric utility serving over 450,000 customers in the Seattle metro area. He has held prior roles in senior management for both infrastructure and applications services for Seattle City Light. He has also held technology leadership positions in the fields of medical devices, logistics and transportation, and telecommunications.