Chief Information Officer (Sep 25-26)

CIOs navigate everyday challenges related to grid modernization, cybersecurity and data integrity. In addition to the natural leadership pressures of any executive position, CIOs also lead the charge for building visionary plans to embrace emerging technology, oversee policy development and direct the implementation of systems and processes for the control and exchange of information. As such, CIOs increasingly seek novel approaches to enhance efficiency, responsiveness, innovation and adaptability. This forum provides a unique opportunity for utility CIOs to come together in an exclusive peer environment to address these challenges.

General Details

  • Program Chair(s)
  • Louis Carr, Jr., Chief Information Technology Officer, Los Angeles Department of Water and Power

    • Program Location
    • Newport Beach Marriott Hotel and Spa
    • 900 Newport Center Drive
      Newport Beach, California 92660
    • Who Should Attend
    • Participation in the Chief Information Officer executive forum is restricted to senior leaders responsible for management of their utility’s technology and information systems. In most instances, the appropriate attendee serves as the Chief Information Officer or holds an equal position within their utility. The small size of this program provides a unique environment for collaborative thinking, open discourse and building long-term relationships.

  • Registration Options
  • Member: $449 USD

    Registration includes all program materials, a networking reception on Tuesday evening, and a catered breakfast and lunch on Wednesday. Guest tickets are available for $90 and allow a personal guest (a spouse or partner who does not work in the energy industry) to accompany a registered attendee at the event. Guest registration includes all meals and receptions, and all program materials.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Amy Nye, Program Manager at (503) 688-2794.


Tuesday, September 25, 2018

5:00 PM - 7:00 PM

Welcome Reception

We will kick off our time together with a hosted reception at the Newport Beach Marriott's Sunset Terrace. 

Wednesday, September 26, 2018

7:30 AM - 8:00 AM

Registration + Networking Breakfast

Arrive early to register and network with peers. Breakfast will be provided.

8:00 AM - 8:15 AM

Facilitator(s): Louis Carr, Chief Information & Technology Officer, Los Angeles Department of Water & Power
Speaker(s): Donna Stevener, Chief Administrative Officer, Los Angeles Department of Water & Power

Louis Carr, Jr. and Donna Stevener will welcome the group to Newport Beach and share recent developments and insights from Los Angeles Department of Water and Power. 

8:15 AM - 9:00 AM

Introductions + Opening Roundtable
Facilitator(s): Louis Carr, Chief Information & Technology Officer, Los Angeles Department of Water & Power

Come prepared to share challenges and successes from your latest initiatives as part of our round robin introductions.

9:00 AM - 9:15 AM

Networking Break

9:15 AM - 10:30 AM

Getting Into the Mind of a Cybercriminal
Speaker(s): Etay Maor, Executive Security Advisor, IBM Security

We read about hacks and breaches on a daily basis – attacks conducted by cybercriminals that result in millions of compromised credentials, loss of millions of dollars or denial of service attacks that can almost bring the internet to a halt. But how do these underground groups conduct these attacks? Where do they communicate and coordinate? What products and services do they buy and sell? In this session we will dive into the world of organized cybercrime! We will learn basic hacking and OSINT (Open Source Intelligence) techniques, see how easy it is to profile and get all the information you need on your target, visit underground and dark web websites where everything from drugs and guns to identity theft and malware customization is bought and sold and get inside the mind of a cyber criminal.

10:30 AM - 10:45 AM

Networking Break

10:45 AM - 11:30 AM


With cyber-attacks constantly evolving, we will address what each organization is doing to keep access to information and assets out of the wrong hands and share best practices in identifying and correcting design flaws. We will focus our discussion on assessment strategies and tools to proactively manage vulnerabilities and procedures for remediation. Stephen Clemons, CIO, Sacramento Municipal Utility District, will kick-off the session by sharing some recent work at SMUD.  

11:30 AM - 11:45 AM

Networking Break

11:45 AM - 12:30 PM

Leveraging the Cloud: Contract Best Practices

Organizations are well-versed in the benefits of moving to the cloud: it’s scalable, it controls costs, improves collaboration and increases agility. However, there’s still much discussion to be had surrounding the best way to approach leveraging the cloud. We’ll discuss what services (SasS, PaaS, IaaS) organizations are finding success in implementing and what utilities consider are the “must haves” in contract terms and conditions. Doug DiJulio, Director Enterprise Operations. MDU, will kick off the session by discussing cloud 1st mentality, contract due-diligence, data sensitivity, and employee perception.

12:30 PM - 1:30 PM

Networking Lunch

Enjoy a catered lunch onsite.

1:30 PM - 2:30 PM

Analytics Strategy

While many utilities understand that the analytics discipline offers heaps of benefits, crafting an actionable analytics strategy has proven much more difficult. Joe Tellez, CIO, Tacoma Public Utilities, will kick off this session by sharing how they've effectively developed an enterprise approach to utility analytics that is integrated with the utility business strategy.

2:30 PM - 2:45 PM

Networking Break

2:45 PM - 3:30 PM

Patch Management and Configuration Management

The program will conclude with a round table discussion exploring the various approaches, tools and software that utilities are using for patch management and configuration management. What challenges are you facing and what techniques and strategies are you using to solve them?

3:30 PM - 4:00 PM

Wrap Up + Spring 2019 Planning

Share your thoughts on the forum as we turn our sights toward the Spring program in Vancouver, British Columbia on April 22 + 23, 2019.

Hotel + Travel

  • Surround yourself in luxury and convenience at Newport Beach Marriott Hotel & Spa. Enjoy easy access to California's most pristine beaches, affluent areas including Corona del Mar, popular attractions such as Upper Newport Bay Nature Preserve and Balboa Island and premier shopping and dining at Fashion Island. Slumber in style in our Newport Beach hotel's spacious guest rooms and suites featuring sweeping Pacific Ocean views, chic decor, plush furnishings and expansive marble bathrooms. Our unique Newport Beach conference venues are ideal for productive meetings and unforgettable weddings. Treat yourself to tranquility at Pure Blu, our full-service spa offering private cabanas, a saltwater lap pool and state-of-the-art fitness center. Savor exquisite dining at Sam & Harry's, our renowned steakhouse serving fresh seafood, prime filets and an extensive wine list. Indulge in a specialty beverage and fresh pastry from our Starbucks. Experience the authentic SoCal lifestyle at Newport Beach Marriott Hotel & Spa.
  • Reservation Instructions
  • Please contact the hotel directly at (800) 228-9290 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $209 USD/night. This rate is guaranteed until September 21, 2018 or until the WEI room block is full.

Meet The Speakers

Louis Carr

Los Angeles Department of Water & Power

Chief Information & Technology Officer

Etay Maor

IBM Security

Executive Security Advisor
Learn More

Etay is an executive security advisor at IBM Security, where he leads security and fraud fighting awareness and research. A security evangelist, Etay regularly presents at industry events and academic master classes as well as volunteer for educational security awareness programs. Previously, Etay was the Head of RSA’s Cyber Threats Research Labs where he managed malware research and intelligence teams and was part of cutting edge security research. Etay holds a BA in Computer Science and a MA in Counter Terrorism and Cyber Terrorism, he was a teaching assistant at an Introduction to Cyber Security course and contributed to the ICT (International Institute for Counterterrorism) in cybersecurity and cyberterrorism topics.

Donna Stevener

Los Angeles Department of Water & Power

Chief Administrative Officer
Learn More

Donna Stevener is LADWP’s Chief Administrative Officer (CAO), reporting directly to the General Manager. As CAO, Donna oversees the Joint System, Human Resources, Information Technology, Supply Chain Services, Metering, Billing, Equal Employment Office, and Program Management. Her 25 years of experience in the utility industry includes work in finance and accounting, treasury, budget, debt management, power generation, power resources, risk management, information technology, customer service, meter reading, field services, customer billing, power supply settlements, rates and facilities management.
Previous to LADWP, Donna worked at the Northern California Power Agency (NCPA), where she was both Assistant General Manager of Administrative Services and Chief Financial Officer since 2005.