This program focuses on sharing best practices and building relationships with other leaders in claims and collection management, and offers insights from guest speakers who have been expert witnesses in claims investigations. Discussions address a wide variety of issues around balancing the need to protect utility assets with the ever-increasing priorities of providing an excellent customer experience. Participants learn from industry professionals who provide services to our members, and discuss issues common to Western utilities such as fire and storm recoveries, inverse condemnation, settlement and negotiations and proper record keeping.
General Details
- Program Chair(s)
- Rob Ramos, Director, Risk & Claims Management, Southern California Edison
- Program Location
- Southern California Edison
- 23 Parker
Irvine, CA 92618 - Who Should Attend
- Managers or supervisors responsible for claims and collections functions
- Senior claims investigators and adjustors
- Collections leadership
- Legal counsel responsible for claims areas
- Insurance specialists
- Service companies supporting the claims and collection areas
- Registration Options
Registration will open soon.
- General Cancellation Policy
- Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
- Participation Policy
- Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
- For more information contact Kara Wolfe, Program Manager at (503) 688-2794.
Hotel + Travel
- Courtyard by Marriott Irvine Spectrum
- 7955 Irvine Center Drive
- Irvine, CA 92618
- Phone: (949) 453-1033
- Reservation Instructions
Please contact the hotel directly at (844) 610-7857 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $175 USD/night. This rate is guaranteed until March 28, 2018 or until the WEI room block is full.
Click here to make your reservation now.