Oct

20-21

Corporate Performance Management (Oct 20-21)

Today's energy businesses are facing increasing competition and the need to constantly improve their operational excellence and efficiency. Corporate Performance Management participants are leaders in the strategic planning of performance metrics and long-term performance improvement. Discussions are at the strategic level and focus on development of benchmarking and key performance indicators, as well as managing cross-functional corporate initiatives, and developing and sustaining a performance culture.

Register Now

General Details

Program Chair
Troy Hutson, Puget Sound Energy

Program Location
Puget Sound Energy
355 110th Ave NE
Bellevue, WA 98004

Who Should Attend
Senior managers responsible for corporate performance improvement initiatives and benchmarking strategies, and leaders developing and implementing performance indicator measures and practices to improve overall company performance.

Registration Options
Member: $399

Guest passes with a registration are available for $100. Registration includes comprehensive program materials and all food events. Guest passes include Tuesday dinner.

For more information contact Anna Sanger Reed at 503.688.2795.

Agenda

Tuesday, October 20, 2015

2:30 PM – 3:00 PM
Registration and Doors Open

3:00 PM – 3:30 PM
Program Introduction
Kick off the program with opening remarks from our chair and learn which other utilities and regions are represented in the room.

3:30 PM – 4:00 PM
Welcome to Puget Sound Energy + Opening Roundtable
Facilitator: Troy Hutson, Director, Customer Initiatives & Continuous Improvement, Puget Sound Energy
Speaker: David Mills, VP Energy Supply Operations, Puget Sound Energy
David will introduce the participants to PSE, and in preparation for the conversation to follow, describe how the challenges facing PSE mirrors the challenges facing the industry especially on the West Coast.

4:00 PM – 5:00 PM
Utility of the Future: Forces of Change
Facilitator: Troy Hutson, Director, Customer Initiatives & Continuous Improvement, Puget Sound Energy
In a rapidly changing industry it’s important to anticipate and plan for the changes that are on the horizon. We’ll continue and deepen the group discussion started with David, to explore and address how some of the key anticipated changes impact our member utilities and our corporate performance management efforts. What are the challenges your company is facing currently and how are those challenges shaping the industry?

5:00 PM – 6:00 PM
Break for Hotel Check-in

6:00 PM – 9:00 PM
Networking Dinner
Purple Café and Wine Bar
430 106th Ave NE
Bellevue, WA 98004

Wednesday, October 21, 2015

7:00 AM – 8:00 AM
Networking Breakfast at Puget Sound Energy

8:00 AM – 9:30 AM
Understanding and Improving Distribution Reliability
Speaker: Michael Champ, Manager, Enterprise Performance, Sacramento Municipal Utility District
We will take a deep dive in to how utilities are looking at distribution reliability and how a utility can implement a full program around a specific topic with reliability as the example. Explore how one utility addresses this issue and engage in a roundtable to hear about how it aligns and compares with processes at other utilities. This presentation will look at the following factors in relation to reliability improvement:

  • Data Quality
  • Goals
  • Metrics

9:30 AM – 10:15 AM
Scorecard Show + Tell
Facilitator: Leigh Barreca, Strategic Advisor, Seattle City Light
Speakers: Troy Hutson, Director, Customer Initiatives & Continuous Improvement, Puget Sound Energy
Michael Champ, Manager, Enterprise Performance, Sacramento Municipal Utility District
Bring an example of how corporate performance improvement information is communicated to leadership and to the rest of the organization. We will talk about pros and cons to different methods of sharing this information and talk about what formats are most successful in communicating the data to drive change forward.

10:15 AM – 10:30 AM
Break

10:30 AM – 12:00 PM
Understanding Leadership Needs to Drive Improvement
Facilitator: Troy Hutson, Director, Customer Initiatives & Continuous Improvement, Puget Sound Energy
Speakers: Booga Gilbertson, Senior Vice President, Operations
Carol Butler, Director, Corporate Performance Division
Corporate Performance Management Professionals are often the eyes and ears of the leadership team. One of the most important factors of achieving full organizational potential is ensuring that the professionals who work in corporate performance management initiatives are providing the right kind of support to the leadership team. Efforts and outputs need to be aligned with long term vision and strategies and need to be in a format that makes sense and is easy to access. We invite our two executives to put themselves in the shoes of being customers to corporate performance management efforts as we ask the question: What can we provide you to help you drive improvement across the company?

12:00 PM – 1:00 PM
Networking Lunch

1:00 PM – 2:00 PM
Open Roundtable
Facilitator: Matthew Helmers, Manager, Operations Planning & Analysis, Southwest Gas Corporation
Based on the meetings prior discussions, we will reconvene after lunch to address any issues and best practices that need more exploration.

2:00 PM – 2:30 PM
Program Wrap up and Evaluation
You will have the opportunity to provide input on what you would like to see at the next forum.

2:30 PM
Program Adjourns

Networking

Interested in checking out Seattle with your peers for some informal networking before 3 pm on October 20th? Contact Anna and she will coordinate with those interested to set the meetup time and location.

Hotel + Travel

Marriott Seattle Bellevue
200 110th Avenue NE
Bellevue, WA 98004
Phone: 1.888.236.2427

Reservation Instructions
Please contact the Marriott reservation line at 1.888.236.2427. Identify yourself as being with Western Energy Institute to receive a special rate of $199 single/double plus state and local taxes. This rate is guaranteed to October 6th, 2015 or until the WEI room block is full.

Immerse yourself in a stylish city escape at Courtyard Seattle Bellevue/Downtown. Just 15 minutes from exciting attractions in Downtown Seattle and a short drive from Lake Washington, our hotel in Bellevue, WA ensures travelers easy access to all the adventures they crave. Combine convenience with comfort in our modernly appointed accommodations, boasting chic sitting areas, luxury bedding, complimentary Wi-Fi and large work desks with ergonomic chairs for travelers wishing to stay productive in privacy.

Fuel the day’s activities with a made-to-order omelet and a specialty Starbucks® beverage from Table 8 in the mornings, or wind down with flavorful cuisine inspired by the surrounding area and cocktail in the evenings. During downtime, work up a sweat in our state-of-the-art fitness center, followed by a refreshing dip in our sparkling indoor pool. Whether traveling on business or leisure, treat yourself to all the amenities that make Courtyard one of the premier hotels in Bellevue, WA.

Travel Information
Driving directions From Seattle-Tacoma International Airport:
Head West on Airport Expressway. Travel 1.5 miles.
Keep right at the fork, follow signs for Washington 518E/I-5/I-405 and merge onto WA-518 E.
Travel 1.9 miles and continue on I-405N. Travel 13.1 miles and take exit 13aA-B for Northeast 8th Street toward NE 4th Street.
Take exit 13A on the LEFT toward N.E. 4th Street/116th St NE.
Keep LEFT at fork, follow signs for Bellevue Arts Museum.
Turn Left on NE 4th Street. Travel 0.2 miles and turn left onto 110th Ave NE. The hotel is on the left.

Meet The Speakers

Troy Hutson

Puget Sound Energy

Director, Customer Initiatives & Continuous Improvement

David Mills

Puget Sound Energy

VP Energy Supply Operations

Michael Champ

Sacramento Municipal Utility District

Manager, Enterprise Performance

Matthew Helmers

Southwest Gas Corporation

Manager, Operations Planning & Analysis

Troy Hutson

Puget Sound Energy

Director, Customer Initiatives & Continuous Improvement

David Mills

Puget Sound Energy

Dir., Power & Gas Supply Ops

Michael Champ

Sacramento Municipal Utility District

Manager, Enterprise Performance
Learn More

Michael Champ is a native of Sacramento, and earned his undergraduate degree in Linguistics from the University of California at Davis. After graduation in 2006, he spent a year coordinating relief work in New Orleans after hurricane Katrina, followed by a year-long deployment to Iraq as a corporal in the United States Marine Corps. He spent four years at CalPERS, a $240 billion pension fund, working as an analyst, then as a manager, in developing strategic and business plans, establishing the Office of Enterprise Risk Management, and developing performance measures. He currently works at SMUD as a manager responsible for the development and reporting of enterprise metrics, the operations of a data governance program, and the oversight of a $200 million project portfolio.

Matthew Helmers

Southwest Gas Corporation

Manager, Operations Planning & Analysis
Learn More

Matthew Helmers has been an employee with Southwest Gas Corporation for 11 years. He has an engineering background and worked in the Northern Nevada Division on distribution design, transmission design, and code compliance before relocating to Las Vegas. His current position as Manager of Operations Planning & Analysis has him involved with the operations aspect for all five divisions at Southwest Gas. He analyzes budgets and operating plans along with collects performance metrics related to safety, service, and reliability. He is also currently the Vice Chair for the American Gas Association’s Best Practices group and second Vice Chair for the Western Energy Institute’s Gas Operations group. He completed his undergraduate studies in Mechanical Engineering and obtained is Masters of Business Administration from the University of Nevada, Reno. He has a wife of seven years and a one year old son.

Leigh Barreca

Seattle City Light

Strategic Advisor III

Booga Gilbertson

Puget Sound Energy

Senior Vice President, Operations
Learn More

As the senior vice president of Operations for Puget Sound Energy, Booga Gilbertson is responsible for electric and gas operations, including emergency response, maintenance and construction, electric and gas system operations and dispatch, and system planning. She also leads project management and engineering across operations.

Since joining PSE in 1985, Gilbertson has held a broad range of engineering, operations and management positions in planning, asset management, gas and electric design engineering, performance measurement, budgeting, project management, transmission and distribution construction and maintenance, 24-hour control center operations, labor relations, and emergency response management.

In addition to her responsibilities at PSE, Gilbertson serves on the board of directors of the Western Energy Institute and is on the executive committee of the University of Washington Electrical Engineering Industry Consortium.

Gilbertson holds a Bachelor of Science degree in electrical engineering from the University of Washington and a Master of Business Administration degree from City University.

She enjoys skiing, hiking, running and gardening.

Carol Butler

Seattle City Light

Corporate Performance Director

Leigh Barreca

Seattle City Light

Strategic Advisor

Booga Gilbertson

Puget Sound Energy

Senior Vice President, Operations

Carol Butler

Seattle City Light

Director, Corporate Performance Division