Mar

07-09

Customer + Corporate Symposium (Mar 07-09)

Customer + Corporate Symposium: Join over 250 energy professionals to discuss the latest industry trends and best practices in corporate and customer services. The diverse mix of presentations, Q&A panels, roundtable discussions and networking allow attendees to share their experiences and develop contacts throughout the industry. Expect to gain applicable insights on a variety of topics including customer experience; human resources; business intelligence; emerging technology, products and services; communications and community relations. This program is an excellent professional development and organizational team-building opportunity. Vendors encouraged to display.

General Details

  • Program Chair(s)
  • Lisa Fix, Director of Customer Service, Clark Public Utilities and Jason Pitts, Manager, IS Operations, Avista Utilities

    • Program Location
    • Westin St. Francis
    • 335 Powell Street
      San Francisco, CA 97293
    • Who Should Attend
      • Corporate and customer service senior management
      • Customer experience and channel managers
      • Service center managers
      • Customer program managers
      • Corporate communication professionals
      • Community outreach and public relations professionals
      • Human resources professionals
      • IT and technology professionals
      • Data analytics professionals
      • Service company providers
  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Christopher Lee, Senior Program Manager at (971) 255-4967.

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (888) 627-8546 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $289 USD/night. This rate is guaranteed until February 12, 2018 or until the WEI room block is full.