Mar

09-11

Customer + Corporate Symposium (Mar 09-11)

Customer + Corporate Symposium: Join over 250 energy professionals to discuss the latest industry trends and best practices in corporate and customer services. The diverse mix of presentations, Q&A panels, roundtable discussions and networking allow attendees to share their experiences and develop contacts throughout the industry. Expect to gain applicable insights on a variety of topics including customer experience; human resources; emerging technology, products and services; community engagement, data and cybersecurity. This program is an excellent professional development and organizational team-building opportunity. Vendors encouraged to display.

General Details

  • Program Chair(s)
  • Neena Master, Director, Customer Contact Center, Southern California Gas Company; Donna Stevener, Chief Administrative Officer, Los Angeles Department of Water & Power

    • Program Location
    • Hilton Portland Downtown
    • 921 SW 6th Ave
      Portland, OR 97204
    • Who Should Attend
      • Corporate and customer service senior management
      • Customer experience and channel managers
      • Service center managers
      • Customer program managers
      • Community outreach and public relations professionals
      • Human resources professionals¬†
      • IT and technology professionals
      • Cybersecurity experts
      • Data analysts
      • Service company providers
  • Registration Options
  • Registration will open soon.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Joshua Baker, Program Manager at (971) 255-4970.

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (503) 226-1611 to reserve your room. Identify yourself as being with the WEI Customer + Corporate Symposium to receive a special rate of $169 USD/night. This rate is guaranteed until February 23, 2020 or until the WEI room block is full.