Customer + Corporate Symposium (Mar 07-09)

Join over 250 energy professionals to discuss the latest industry trends and best practices in corporate and customer services. The diverse mix of presentations, Q&A panels, roundtable discussions and networking allow attendees to share their experiences and develop contacts throughout the industry. Expect to gain applicable insights on a variety of topics including customer experience; human resources; emerging technology, products and services; community engagement, data and business systems. This program is an excellent professional development and organizational team-building opportunity. Vendors encouraged to display.

General Details

  • Program Chair(s)
  • Diane Perry, Senior Manager, Applications Management and Operations, Snohomish County PUD + Michelle Carman, Director, Customer Service, FortisBC

    • Program Location
    • Hyatt Regency La Jolla
    • 3777 La Jolla Village Dr. San Diego, CA 92122
    • Who Should Attend
      • Corporate and customer service senior management
      • Customer experience and channel managers
      • Service center managers
      • Customer program managers
      • Community outreach and public relations professionals
      • Human resources professionals IT and technology professionals
      • Data analysts and management professionals
      • Service company providers
  • Registration Options
  • Registration will open soon.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Amy Nye, Program Manager at (503) 688-2794.

Hotel + Travel

  • The abundant riches of San Diego's "Golden Triangle" await you at Hyatt Regency La Jolla at Aventine . Nestled in a luxurious seaside suburb known as the "Jewel of the Pacific," our distinguished La Jolla hotel accommodations are mere minutes from world-class corporations, shopping, dining, and attractions. Situated on 11 acres, this elegant choice of La Jolla California hotels boasts 419 recently remodeled guest rooms, spacious VIP suites, wireless high-speed Internet, and 32,000 square feet of flexible function space. Join the legions of privileged business and leisure travelers who have selected our luxury hotel in La Jolla, California.
  • Reservation Instructions
  • Please contact the hotel directly at (858) 552-1234 to reserve your room. Identify yourself as being with Western Energy Institute (WEI) to receive a special rate of $229 USD/night. This rate is guaranteed until February 18, 2022 or until the WEI room block is full.

Program Sponsors

Platinum Sponsors
Black + Veatch-01Booz-01Burns + McDonnell-01Copperleaf-01 HDR-01Henkels + McCoy-01Honeywell-01KPMG-01 Rokstad-01-01SAP-01Sheffield-01

Gold Sponsors
ActiveTelesource-01Acros-01 Barnard-01HGCA-01
     snelson_300dpiTDW-03-01vertexone logo w-tagline NEWWilson Construction-01