Customer + Corporate Symposium (Mar 10-12)

Join over 250 energy professionals to discuss the latest industry trends and best practices in corporate and customer services. The diverse mix of presentations, Q&A panels, roundtable discussions and networking allow attendees to share their experiences and develop contacts throughout the industry. Expect to gain applicable insights on a variety of topics including customer experience; human resources; emerging technology, products and services; community engagement; data and business systems; innovation; risk management; and change management. This program is an excellent professional development and organizational team-building opportunity.

General Details

  • Program Location
  • Hyatt Regency Irvine
  • 17900 Jamboree Boulevard, Irvine, CA 92614
  • Who Should Attend
    • Corporate and customer service managers
    • Customer experience and engagement managers
    • Market researchers and product managers
    • Service center managers
    • Internal and external communication professionals
    • Community outreach and education professionals
    • Human resources and workforce development professionals
    • IT, innovation, and automation professionals
    • Data analysts, scientists, and governance professionals
    • Enterprise risk managers
    • Compliance analysts
    • Vendors and service company providers
  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Amy Nye, Director of Programs at (971) 303-2119.

Hotel + Travel

  • Hyatt Regency Irvine
  • 17900 Jamboree Boulevard
  • Irvine, California 92614
  • Phone: (949) 975-1234
  • Reservation Instructions
  • Please contact the hotel directly at (949) 751-1234 to reserve your room. Identify yourself as being with Western Energy Institute (WEI) to receive a special rate of $259 USD/night. WEI has negotiated to have the hotel’s resort fee waived on your behalf. This rate is guaranteed until February 17, 2025 or until the WEI room block is full.