Electric Utility Fundamentals + Insights – Puget Sound Energy (Oct 09-10)

This program provides utility and service company employees a broader understanding of how the electric utility industry works, and a better awareness of their own roles within their organizations. Participants gain a broader comprehension of critical issues affecting the electric industry, and the interaction between utilities and their stakeholders. Examples from your organization are incorporated into the curriculum to provide a unique, individualized training experience for employees. WEI also offers this course in Portland which is open to anyone. Contact WEI for more information.

General Details

  • Program Chair(s)
  • Eric Christenson, Senior Program Manager, Western Energy Institute

    • Program Location
    • Puget Sound Energy - Bothell Building O
    • 3rd Floor, Helvetica Conference Room
      20111 120th Ave.
      Bothell, WA 98011
    • Who Should Attend
    • Wondering if this course is right for you or your staff…

      • Are you new to the energy industry?
      • Have you worked in just one or two areas of the organization?
      • Are you looking for a broader perspective of the business of electricity and emerging issues?
      • Do you work for a service provider to the energy industry who wants to learn more about your customer?

      If the answer is yes to any of these, this course was designed for you.

  • Registration Options
  • Registration to this event is limited to employees or members of the host organization only and their invited guests. For more information on what course options are available to you please contact the Western Energy Institute.

  • General Cancellation Policy
  • Not Applicable
  • Participation Policy
  • Registration for this course is limited to employees of Host Member Companies only.
  • For more information contact Eric Christenson, Senior Program Manager at (971) 303-2118.


Wednesday, October 9, 2019

7:30 AM - 8:00 AM

Registration and Check-In

The course will start promptly at 8 AM. Please arrive early to check in.

8:00 AM - 8:30 AM

Participant Introductions

Students share their utility industry background and what they hope to learn throughout the day. Please be prepared to share at least one thing you hope to gain from taking this class.

8:30 AM - 9:30 AM

Fundamentals of Electricity

– Key influencers in the history of electricity
– Utility definitions and electricity terms
– Basics of how electricity is generated
– Electricity generation and “the Utility loop”
– Keys to power quality

9:30 AM - 9:45 AM


9:45 AM - 10:45 AM

Western North American Electricity Markets

– Service territories
– Federal regulators and departments
– NERC regions and the WECC
– Energy balancing

10:45 AM - 11:00 AM


11:00 AM - 12:00 PM

How Utilities Make Money

– Types of utilities
– Common organizational structures
– Balancing interests of stakeholders
– Regulation and rate making fundamentals

12:00 PM - 1:00 PM

Break for Lunch

1:00 PM - 2:00 PM

Generation Choices

– Number ONE rule of the electric grid
– Fossil fuel options
– Traditional low-carbon generation
– Today's renewables
– Energy storage

2:00 PM - 2:15 PM


2:15 PM - 3:30 PM

Customers + Emerging Opportunities

– Types and expectations of electricity customers
– Customer care regulations
– Electric vehicles
– Solar programs – utility and customer
– Distributed Energy Resources
– The Trusted Energy Advisor

3:30 PM - 3:45 PM


3:45 PM - 4:30 PM

Integrated Resource Planning

– Forecasting demand
– Meeting demand with resource portfolios
– Scenario planning and modeling
– The preferred portfolio and vetting the IRP.

4:30 PM - 5:00 PM

Q&A and Wrap-Up

We circle back to the original expectations of students to ensure that expectations were met.

Meet The Speakers

Jay Wicks

Black Marble Electrical Solutions

Learn More

Mr. Wicks has 31 years Electrical Engineering Field/Design Experience graduating from Virginia Tech in 1983. This experience includes the successful facilitation of many large equipment & system upgrades/retrofits. Hands on experience with all types of electrical equipment & controls, large or small.

* Licensed and trained by E-Hazard to teach Low Voltage & High Voltage Qualified Electrical Worker with Arc Flash Awareness base on NFPA-70E, IEEE NESC, & OSHA 1910.269.
* Licensed Professional Engineer & Licensed Electrical Inspector in the State of Arizona.
* Mr. Wicks has over 21 years of Technical/Safety Instruction experience developing & facilitating various educational programs. Jay has been one of the WEI Power Quality School instructors for over 20 years.
* Certified Instructor for Electrical, Electronics Systems, and Instrumentation, with the National Center for Construction Education and Research (NCCER).
* Certified Lightning Safety Professional – National Lightning Safety Institute
* Jay serves as committee chairman for Western Electric Institute’s – 5 Day Power Quality Hands on Training Class. He is the acting class facilitator/Lead instructor & continues to be the major contributor in the development and refinement of this very successful “hands on” program.
* Jay Also works with WEI as an instructor for the Electrical Utility Fundamentals & Insights Class
* Jay is committed to serving the Electrical Community through safety and technical training as well as project facilitation coaching.

In 2014 He retired from the utility industry to devote his efforts full time to Electrical Project Management Coaching, Electrical and Safety Training, General Consulting and Fishing. Coaching, Training, and Consulting can be general for new hires or custom developed for experienced or specialized circumstances. Fishing is reserved for friends and family, however exceptions can be made; time & location are negotiable.