This course provides utility and service company employees with a broad understanding of how the electric utility industry works and a better awareness of their own roles within their organizations. Topics include (1) Fundamentals of Electricity, (2) Generation Choices, (3) How Utilities Make Money, (4) Transmission + Electricity Markets, (5) Distributed Energy Resources, (6) Electric Utility Customers, and (7) Emerging Issues. The class is delivered virtually over two half-days or in a one-day format at the host utility's chosen location. WEI provides nearly 100 customized Utility Fundamentals classes each year, hosted by WEI Member Companies on-site, to provide a unique, individualized training experience for their employees. Contact WEI for more information.
Wondering if this course is for you or your staff…
If the answer is yes to any of these, this course was designed for you.
Member: $249 USD
Regular: $249 USD
Only Southern California Edison employees and their invited guests may register for this course. Registration includes a course binder mailed directly to participant if requested and registered 14 calendar days before the course. Course is two half-days of an interactive course over the web.
8:45 AM - 9:00 AM
Virtual Help Desk + Technology Check
The room will open at 8:30 AM. Please join early to check your tech and ask questions before we start the class promptly at 9:00 AM.
9:00 AM - 9:30 AM
Students share their utility industry background and what they hope to learn throughout the day. Please be prepared to share at least one thing you hope to gain from taking this class.
9:30 AM - 10:30 AM
Module 1: Fundamentals of Electricity
– Key influencers in the history of electricity
– Utility definitions and electricity terms
– Basics of how electricity is generated
– Electricity generation and “the Utility loop”
– Keys to power quality
10:30 AM - 10:45 AM
10:45 AM - 11:45 AM
Module 2: Generation Choices
– Number ONE rule of the electric grid
– Fossil fuel options
– Traditional low-carbon generation
– Today's renewables
11:45 AM - 12:45 PM
Break for Lunch
12:45 PM - 2:15 PM
Module 3: How Utilities Make Money
– Types of utilities
– Common organizational structures
– Balancing interests of stakeholders
– Regulation and rate making fundamentals
7:45 AM - 8:00 AM
Virtual Room Open for Participants
8:00 AM - 8:15 AM
Day 1 Review
8:15 AM - 9:00 AM
Module 4: Transmission + Electricity Markets
– Service territories
– Federal regulators and departments
– NERC regions and the WECC
– Energy balancing and imbalance markets
9:00 AM - 9:15 AM
9:15 AM - 10:00 AM
Module 5: Distributed Energy Resources
– Demand response
– Energy storage
– Energy efficiency
– Transportation Electrification
– Distributed generation
10:00 AM - 10:15 AM
10:15 AM - 11:00 AM
Module 6: Electric Utility Customers
– Types and expectations of electricity customers
– Evolution of the energy customer
– Customer touch points and the Trusted Energy Advisor goal
11:00 AM - 11:15 AM
11:15 AM - 12:00 PM
Module 7: Emerging Issues
– Grid Hardening + Resiliency
– Solar generation + Impacts from Variable Energy Resources
– Long-Term Resource Planning
12:00 PM - 12:15 PM
Q&A and Wrap-Up
We circle back to the original expectations of students to ensure that expectations were met.
Kristin Stathis has over 32 years of experience in the electric utility industry, including 27 years with Portland General Electric where she served in a variety of roles throughout the organization.
As Vice President of Operations Services for PGE, Kristin led teams responsible for supply chain, company fleet, property and facilities, corporate resiliency, security, safety and health, project management, change management and environmental services programs.
She previously served as VP of Customer Service Operations, where she oversaw metering, billing, payments, credit and collections, and the contact center. Kristin led PGE’s Customer Engagement Transformation program which culminated in the replacement of PGE’s customer information and meter data management systems. Other notable roles at PGE included assistant treasurer and manager of Corporate Finance and general manager of Power Supply Risk Management. She also served as PGE’s representative Board Member at the Western Energy Institute.
Currently, Kristin is serving as a contract subject matter resource for EY Consulting and enjoys part-time retirement.
She earned a bachelor’s degree from Willamette University and a certificate in accounting from Portland State University.