Gas Utility Fundamentals + Insights – AltaGas (Dec 11)

This program provides utility and service company employees with a broad understanding of how the natural gas industry works, as well as with a better awareness of their own roles within their organizations. Designed for new, seasoned and emerging employees, participants will explore the critical issues affecting the gas industry and the interaction between utilities and their stakeholders. The program offers a customizable curriculum, incorporating information specific to the utility, in order to address their organizational needs and provide a unique, individualized training experience for their employees. The class is also delivered in a one-day format at the WEI office in Portland, Oregon.

General Details

  • Program Chair(s)
  • Eric Christenson, Director of Program Curriculum + Analytics

    • Program Location
    • AltaGas GUFI Training Facility 1
    • 2100, 444 - 5th Avenue SW
      Calgary, Alberta T2P 2T8
    • Who Should Attend
    • Wondering if this course is right for you or your staff…

      • Are you new to the energy industry?
      • Have you worked in just one or two areas of the organization?
      • Are you looking for a broader perspective of the business of electricity and emerging issues?
      • Do you work for a service provider to the energy industry who wants to learn more about your customer?

      If the answer is yes to any of these, this course was designed for you.

  • Registration Options
  • Registration to this event is limited to employees or members of the host organization only and their invited guests. For more information on what course options are available to you please contact the Western Energy Institute.

  • General Cancellation Policy
  • Not Applicable
  • Participation Policy
  • Registration for this course is limited to employees of Puget Sound Energy only. WEI also offers this course in Portland which is open to anyone. Contact WEI for more information.
  • For more information contact Eric Christenson, Director of Program Curriculum + Analytics at (971) 303-2118.


Wednesday, December 11, 2019

7:30 AM - 8:00 AM

Registration Open

8:00 AM - 8:30 AM

Participant Introductions

Please arrive on time as the course begins promptly at 8 AM.

8:30 AM - 9:30 AM

Natural Gas Industry Overview

– History of natural gas
– Key terms and definitions
– Natural gas sources and production
– Transmission and distribution infrastructure

9:30 AM - 9:45 AM


9:45 AM - 10:45 AM

Natural Gas Consumption

– How is natural gas consumed?
– Key measurements
– Supply and demand

10:45 AM - 11:00 AM


11:00 AM - 12:00 PM

How Utilities Make Money

– Types of utilities
– Regulatory bodies
– Financial terms and definitions
– Rates

12:00 PM - 1:00 PM


1:00 PM - 2:00 PM

Gas Operations

– Essentials of gas operations
– System planning
– Resource management

2:00 PM - 2:15 PM


2:15 PM - 3:15 PM

Regulations and Safety

– Safety regulation
– Drivers of change
– Public safety and messaging

3:15 PM - 3:30 PM


3:30 PM - 4:30 PM

Emerging Issues

– Key issues for the natural gas industry
– Managing public perception
– Opportunities for growth

4:30 PM - 5:00 PM

Q&A and Wrap-Up

We circle back to the original expectations of students to ensure that expectations were met.

Meet The Speakers

Joyce Wagenaar

Blue Chair Holdings

Instructor, Gas Utility Fundamentals + Insights