Gas Utility Fundamentals + Insights – PSE – Virtual (May 14-15)

WEI provides nearly eighty-five (85) customized Utility Fundamentals + Insights classes each year, hosted by WEI Member Companies on-site, to provide a unique, individualized training experience for their employees. These courses provide employees with a broad understanding of how the energy industry works and a better awareness of their own roles within their organizations. Gas Utility Fundamentals + Insights is delivered through seven distinct instruction modules: (1) Fundamentals of Gas; (2) Extraction + Gas Transmission; (3) Distribution Operations; (4) Regulations, Codes, and Safety; (5) Customers + Consumption; (6) Emerging Issues; and (7) How Utilities Make Money. Modules 1-6 are delivered in-person through a one-day discussion format or scheduled virtually in two four-hour sessions scheduled over two days. Module 7 is delivered virtually to all attendees once they have completed Modules 1-6. Contact WEI for more information and to schedule your class.

Register Now

General Details

  • Program Chair(s)
  • Karen Himes, Program Manager + Member Engagement Specialist

    • Program Location
    • Virtual Event
    • No travel required. All agenda times are in Pacific time. Instructions to access the virtual event will be provided to the attendee before the program.
    • Who Should Attend
    • Wondering if this course is right for you or your staff…

      • Are you new to the energy industry?
      • Have you worked in just one or two areas of the organization?
      • Are you looking for a broader perspective of the business of gas and emerging issues?
      • Do you work for a service provider to the energy industry who wants to learn more about your customer?

      If the answer is yes to any of these, this course was designed for you.

  • Registration Options
  • Member: $249 USD
    Non-Member: $249 USD

    Only Puget Sound Energy employees and their invited guests may register for this course. Registration includes a course binder mailed directly to participant if requested and registered 14 calendar days before the course. Course is two half-days of an interactive course over the web.

  • General Cancellation Policy
  • Due to the uniqueness of this course, registration cancellations received within nine business days prior to the first day of class will be ineligible for refunds. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Registration for this course is limited to employees of host company employees and their invited guests only. WEI also offers the Gas Utility Fundamentals + Insights course open to anyone four times per year. Contact WEI for more information.
  • For more information contact Karen Himes, Program Manager + Member Engagement Specialist at (971) 303-1585.


All session times are listed in Pacific time.

Tuesday, May 14, 2024

7:30 AM - 8:00 AM

Virtual Room Open for Participants

The room will open at 7:30 AM in the morning. Please join early to check your tech and ask questions before we start the class promptly at 8:00 AM.

8:00 AM - 8:30 AM

Participant Introductions and Roundtable

Students share their utility industry background and what they hope to learn throughout the day. Please be prepared to share at least one thing you hope to gain from taking this class.

8:30 AM - 9:30 AM

Module 1: Fundamentals of Gas

– History of natural gas
– Key terms and definitions 

9:30 AM - 9:45 AM


9:45 AM - 10:45 AM

Module 2: Extraction + Gas Transmission

– Natural gas sources and production
– Transmission and distribution infrastructure

10:45 AM - 11:00 AM


11:00 AM - 12:00 PM

Module 3: Distribution Operations

– Essentials of gas operations
– System planning
– Resource management

Wednesday, May 15, 2024

7:45 AM - 8:00 AM

Virtual Room Open for Participants

8:00 AM - 8:15 AM

Day 1 Review

8:15 AM - 9:15 AM

Module 4: Regulation, Codes, and Safety

– Federal and state regulations
– Safety incidents
– Integrity management programs
– Public safety messaging

9:15 AM - 9:30 AM


9:30 AM - 10:30 AM

Module 5: Customers + Usage

– Consumption
– Gas supply and planning
– Factors that drive natural gas demand
– LNG and CNG

10:30 AM - 10:45 AM


10:45 AM - 11:45 AM

Module 6: Emerging Issues

– Infrastructure replacement
– Renewable gas
– Opportunities to grow demand
– Electrification + exports

11:45 AM - 12:00 PM

Q&A and Wrap-Up

We circle back to the original expectations of students to ensure that expectations were met.

Meet The Speakers

Cathy Koch

Self Employed


Eric Christenson

Western Energy Institute

Director of Program Curriculum + Engagement

Deb Affonsa

Self Employed

Retired, Vice President, Customer Service

Karen Himes

Western Energy Institute

Program Manager + Member Engagement Specialist