Nov

12-13

Gas Utility Fundamentals + Insights – WEI Hosted – VIrtual (Nov 12-13)

This program provides utility and service company employees with a broad understanding of how the gas utility industry works and a better awareness of their own roles within their organizations. Topics include: (1) Extraction + Pipelines, (2) Distribution Operations, (3) How Utilities Make Money, (4) Customers + Usage, (5) Regulations, Codes, and Safety, and (6) Emerging Issues. The class is delivered in a one-day format at the WEI office in Portland, Oregon. WEI member companies may also host a class at their location for their employees to provide a unique, individualized training experience. Contact WEI for more information.

Register Now

General Details

  • Program Chair(s)
  • Eric Christenson, Director of Program Curriculum + Analytics

    • Program Location
    • Virtual Event
    • No travel required. All agenda times are in Pacific time. Instructions to access the virtual event will be provided before the program.
    • Who Should Attend
    • Wondering if this course is right for you or your staff…

      • Are you new to the energy industry?
      • Have you worked in just one or two areas of the organization?
      • Are you looking for a broader perspective of the business of electricity and emerging issues?
      • Do you work for a service provider to the energy industry who wants to learn more about your customer?

      f the answer is yes to any of these, this course was designed for you.

  • Registration Options
  • Member: $499 USD
    Regular: $699 USD

    Member registration price increases $100 after October 23, 2020. Regular price increases by $200. Registration includes course binder mailed directly to participant upon request, two half-day interactive course over the web.

  • General Cancellation Policy
  • Due to the uniqueness of this course, registration cancellations received within nine business days prior to the first day of class will be ineligible for refunds.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Eric Christenson, Director of Program Curriculum + Analytics at (971) 303-2118.

Agenda

All session times are listed in Pacific time.

Thursday, November 12, 2020

8:30 AM - 9:00 AM

GoToWebinar Open for Participants

The GoToWebinar will open at 8:30 AM in the morning. Please join early as we will start the class promptly at 9:00 AM.

9:00 AM - 9:30 AM

Participant Introductions and Roundtable

Students share their utility industry background and what they hope to learn throughout the day. Please be prepared to share at least one thing you hope to gain from taking this class.

9:30 AM - 10:30 AM

Module 1: Extraction + Pipelines
Speaker(s): David Williams, Vice President Retired, NW Natural, David Williams - Instructor

– History of natural gas
– Key terms and definitions
– Natural gas sources and production
– Transmission and distribution infrastructure

10:30 AM - 10:45 AM

Break

10:45 AM - 12:00 PM

Module 2: Distribution Operations
Speaker(s): Vaughn Shosted, Vice President Retired, Questar Gas (Dominion Energy), Vaughn Shosted - Instructor

– Essentials of gas operations
– System planning
– Resource management

12:00 PM - 1:00 PM

Break for Lunch

1:00 PM - 2:30 PM

Module 3: How Utilities Make Money
Speaker(s): Eric Christenson, Director of Program Curriculum + Analytics, Western Energy Institute

– Types of utilities
– Regulatory bodies
– Financial terms and definitions
– How companies set rates
– Rate-making exercise

Friday, November 13, 2020

7:30 AM - 8:00 AM

GoToWebinar Open for Participants

8:00 AM - 8:15 AM

Day 1 Review

8:15 AM - 9:15 AM

Module 4: Customers + Usage
Speaker(s): Joyce Wagenaar, Previous Director of Communications, FortisBC, Blue Chair Holdings

– Consumption
– Gas supply and planning
– Factors that drive natural gas demand
– LNG and CNG

9:15 AM - 9:30 AM

Break

9:30 AM - 10:30 AM

Module 5: Regulation, Codes, and Safety
Speaker(s): Vaughn Shosted, Vice President Retired, Questar Gas (Dominion Energy), Vaughn Shosted - Instructor

– Federal and state regulations
– Safety incidents
– Integrity management programs
– Public safety messaging

10:30 AM - 10:45 AM

Break

10:45 AM - 12:00 PM

Module 6: Emerging Issues
Speaker(s): Joyce Wagenaar, Previous Director of Communications, FortisBC, Blue Chair Holdings, David Williams, Vice President Retired, NW Natural, David Williams - Instructor

– Infrastructure replacement – Renewable gas – Opportunities to grow demand – Electrification + exports

12:00 PM - 12:15 PM

Q&A and Wrap-Up

We circle back to the original expectations of students to ensure that expectations were met.

Meet The Speakers

David Williams

David Williams - Instructor

Vice President Retired, NW Natural
Learn More

Dave Williams is currently retired from NW Natural after 38 years of service where he was Vice President of Utility Services. He was responsible for NW Natural’s customer acquisition, operations support services, employee relations and oversaw the departments that provide service to NW Natural’s 700,000 customers.

Mr. Williams joined NW Natural in 1978 in sales. He moved into operations in 1990 as a district manager responsible for construction and other field functions. He was then promoted to General Manager of Operations and District Operations. He became Vice President of Utility Operations in 2007. He also was co-chair for the company’s collaborative Labor Relations Team and continued as the Chief Negotiator and Labor Relations Executive.

Mr. Williams is an active participant in civic and community affairs. He is past chair of the Citizens Crime Commission in Portland Oregon and served on the College of Business Dean’s Circle of Excellence for Oregon State University and is a past chair of Portland’s Downtown Clean and Safe District, Portland Metro Salvation Army and the Oregon Workforce Investment Board. He also serves on Multnomah’s Homeless Youth Oversight Committee. He was a Past President of the Leadership Portland Alumni Association.

He is a proud graduate of Oregon State University with a degree in Business.

Vaughn Shosted

Vaughn Shosted - Instructor

Vice President Retired, Questar Gas (Dominion Energy)
Learn More

Vaughn started his career as a utility worker in 1974, working in various positions including an equipment operator, welder, and region manager. He retired from Dominion Energy in 2018 as Vice President of Operations. He has two children and six grandchildren. He and his wife Nancy have been happily married for 44 years and live in West Jordan, Utah.

Joyce Wagenaar

Blue Chair Holdings

Previous Director of Communications, FortisBC
Learn More

Joyce is a communications and public affairs professional with 20 years of progressive experience in the natural resource and construction sectors and has a recognized track record in effectively managing the public perception of an organization’s corporate reputation through strategic advice, issues management, media relations and a proactive public awareness initiatives.

Joyce is a proven public spokesperson with local, national and international experience and is effective in translating the technical into engaging messages suitable for the target audience and medium. She enjoys and is adept at preparing communications for a multi-cultural context.

Through her most recent role at Forestry Innovation Investment, the Government of B.C.’s market development agency for forest products, Joyce led the annual Market Outreach Communications Strategy and related tactics designed to advance wood construction across B.C. and promote B.C. forests and forest products to targeted international markets.

Her experience also includes eight years as the Communications Director at FortisBC where she was the lead in developing and implementing customer and marketing communications plans as well as crisis communications plans in support of natural gas, propane, LNG, electric systems as well as hydro electric dams. She led the company’s Public Affairs emergency response team and was responsible for FortisBC’s public affairs preparedness in advance of the 2010 Olympic and Paralympic games.

Joyce has a Bachelor of Arts in Communications from Simon Fraser University located in British Columbia.

Eric Christenson

Western Energy Institute

Director of Program Curriculum + Analytics
Learn More

In his role as Director of Curriculum Development, Eric leads the WEI Operations Conference and the Executive Planning Committee. He also leads the Electric and Gas Utility Fundamentals + Insights skills development programs, and is one of WEI’s instructors for the electric course. He also supports the organization and his teammates as the Director of Analytics.

He joined WEI after seven great years at Portland General Electric. At PGE he developed and managed the company’s Enterprise Risk Management program and worked in several other areas including operations benchmarking, regulatory affairs, fleet services, AMI, and finance.

Prior to joining PGE, Eric worked in internet marketing and as the Manager of Strategy and Analysis at a local finance company.

Eric earned his Bachelors in Mathematics and Economics from the University of Oregon. He volunteers his time on the Oregon Society of Association Management and as an Executive Committee Member of the Greater Portland Soccer District.