Human Resources (May 02-03)

This semi-annual program provides a roundtable opportunity for human resource leadership to address contemporary, strategic issues in human resource management. Regardless of company size or structure, energy industry human resource professionals face complex challenges related to recruitment and retention, employee assessment and training, succession planning and maintaining safe and compliant business practices. The program considers strategic inclusions such as collective bargaining agreements, benefits, employee diversity, performance management, compensation policies and change management.

General Details

  • Program Chair(s)
  • Jill Carter, Dominion Questar

    • Program Location
    • Dominion Questar Corporation
    • 333 S. State St.
      Salt Lake City, UT 84111
    • Who Should Attend
    • Participation is restricted to senior leaders responsible for management of human resources functions at WEI energy member companies. The small size of this program encourages open discourse, problem-solving and long-term relationship building.

  • Registration Options
  • Member: $449 USD
    Registration includes access to all Human Resources agenda items, a networking dinner Tuesday night, catered breakfast, lunch and light snacks at the meeting, and all meeting materials. Guest tickets are available for $100 and are for a personal guest (a spouse or partner who does not work in the energy industry) to accompany a registered attendee at the event.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Kara Wolfe, Program Manager at (503) 688-2794.


Tuesday, May 2, 2017

12:00 PM - 1:00 PM

Registration + Networking

Arrive early to network with other attendees. Light refreshments provided.

1:00 PM - 2:00 PM

Welcome + Introductions
Facilitator(s): Jill Carter, Director, Human Resources, Dominion Questar Corporation
Speaker(s): Craig Wagstaff, President, Dominion Questar Corporation

Our chair will welcome us to Salt Lake City followed by attendee introductions. Come prepared to share a recent success or set-back as well as any current challenges.

2:00 PM - 2:15 PM

Networking Break

We will break for 15 minutes.

2:15 PM - 3:15 PM

Building Tomorrow’s Talent Today
Facilitator(s): Laurie Rodriguez, Director, Human Resource Services, Sacramento Municipal Utility District

Organizations are building tomorrow’s talent today through succession planning. Take a look at SMUD’s succession planning model, process and tools for assessing potential and readiness. A key component of the model includes a calibration session to ensure alignment on definitions, standards and creation of cross-functional development opportunities and plans. Come prepared to discuss your organization’s talent management successes, challenges and ideas.

3:15 PM - 3:30 PM

Networking Break

We will break for 15 minutes.

3:30 PM - 5:00 PM

Give a Man a Fish…
Facilitator(s): Randy Clark, Chief Human Resources Officer and Chief Administrative Officer, San Diego Gas & Electric Company

This adage taught us long ago that the best way to achieve long term success is to teach someone a trade. Apply this adage to leadership development – how is your organization doing? Do new leaders truly understand the role and are they prepared? Are you recognizing the difference between training and development? In what external resources are you investing, and how are you addressing associated costs? Join this open floor discussion to approach these questions and share what creative solutions you are using to ensure the movers and shakers of tomorrow have a solid foundation to stand on today. 

6:00 PM - 8:00 PM

Networking Dinner

Join for a hosted dinner at Current Fish & Oyster Bar. Current offers fresh, high-quality ingredients, with a focus on healthy choices and sustainability.

Current Fish & Oyster Bar
279 E 300 S
Salt Lake City, UT 84111

Wednesday, May 3, 2017

7:30 AM - 8:30 AM

Networking Breakfast

Be sure to set your alarm clock and join bright and early for this breakfast session. Melinda Rogers with NW Natural will demo a new gamification effort underway at her organization called “NW Natural Phone to Flame” – it’s a learning map board game that takes employees through what it takes to get gas service to a new customer’s home. Initially intended to help employees understand the variables of the process, it ultimately came with some bonus benefits you’ll want to hear about. 

8:30 AM - 10:15 AM

Out with the Old: Strategies to Bring in the New
Speaker(s): Jill Carter, Director, Human Resources, Dominion Questar Corporation, Randy Clark, Chief Human Resources Officer and Chief Administrative Officer, San Diego Gas & Electric Company

If the only constant is change, what strategies is your organization employing to ensure inevitable evolutions are met with acceptance instead of apprehension? Hear two utilities describe how their organization identified and applied different techniques to manage transformation in relation to location and mergers.

10:15 AM - 10:30 AM

Networking Break

We will break for 15 minutes.

10:30 AM - 12:00 PM

Inclusion: It’s Essential -- and Challenging
Facilitator(s): Sarah Griffin, Human Resources Director, Idaho Power Company

Join this open discussion to hear how others are creating a culture of respect and regard for diversity in their organization. Come prepared to share your challenges and successes related to diversity and inclusion. 

12:00 PM - 12:30 PM

Lunch + Fall Planning

Enjoy a catered lunch as we discuss plans for the fall forum.

Hotel + Travel

  • Reservation Instructions
  • Please contact the hotel directly at (800) 281-7899 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $157/night. This rate is guaranteed until April 10, 2017 or until the WEI room block is full.

Meet The Speakers

Jill Carter

Dominion Questar Corporation

Director, Human Resources

Laurie Rodriguez

Sacramento Municipal Utility District

Director, Human Resource Services

Randall Clark

San Diego Gas & Electric Company

Chief Human Resources Officer and Chief Administrative Officer

Craig Wagstaff

Dominion Questar Corporation

Learn More

Craig C. Wagstaff is president of Dominion Questar.
Dominion Questar consists of three natural gas-related companies in the Rockies: Questar Gas, a natural gas-distribution company serving more than 1 million homes and businesses in Utah, southwestern Wyoming and southeastern Idaho; Questar Pipeline, an interstate-pipeline company with more than 2,600 miles of pipeline and the largest underground storage reservoir in the region; and Wexpro, a producer and developer of gas supplies for Questar Gas.
Wagstaff joined Questar in 1984 and has held various leadership positions throughout his career. Prior to his current position, he was president of Questar Gas and executive vice president of Questar Corp. Earlier responsibilities included overseeing the utility’s customer-service functions, regional distribution operations, public and community relations, economic development and marketing.
He serves on various industry and community boards, including the Western Energy Institute, the American Gas Association’s leadership council, the Economic Development Corp. of Utah, Utah Symphony and Opera, and the Salt Lake Chamber’s executive board and board of governors. He is chairman of Junior Achievement of Utah.