Utilities proactively partner with industrial, commercial and other large customers to better understand their needs, anticipate load, improve services, maintain competitive edge and stabilize the grid in their service territory. Join key accounts directors and managers to share best practices, and develop creative solutions to current challenges. The meeting format features a keynote from the host utility and ample time dedicated to roundtable conversation for members to share information and effective strategies for managing key accounts. Breakout sessions are utilized to provide more focused and relevant conversation as needed. Overall program content covers a wide range of topics, including: alternative energy; customer communication and education; organizational approaches and metrics for managing KA departments; new customer programs and business development.
Member: $349 USD
Registration price increases $50 after April 2, 2018. Registration includes access to all agenda items and meeting materials. Registration includes a networking dinner as well as catered breakfast, light snacks and beverages at the meeting.
11:30 AM - 1:00 PM
Lunch on your own
12:00 PM - 1:00 PM
1:00 PM - 1:30 PM
Welcome to FortisBC
1:30 PM - 3:00 PM
Roundtable Discussion of Top Ranked Hot Topics
As part of the registration process, attendees will be asked to provide 2-3 pressing items and areas of focus within their Key Account Groups. These will be compiled in advance by WEI. •Topic submissions are due April 10th before the meeting. •Topics will be sent to attendees on April 24th •Voting will take place before the meeting via an electronic survey to determine most pressing items and discuss them in order of importance.
3:00 PM - 3:30 PM
3:30 PM - 5:00 PM
Potential Topics: •Municipal engagement strategy – managing relationships with local government •Key Accounts Scoring (Metrics) •What do KAMs provide to their accounts on a regular basis? •Supply side forecasting
6:00 PM - 8:00 PM
WEI Hosted Networking Dinner
7:30 AM - 8:00 AM
8:00 AM - 10:00 AM
Breakout Roundtable TBD
Gas – RNG
Electric – Bitcoin/cryptocurrency mining requests. Loads requests up to 40-50MW.
10:00 AM - 10:30 AM
10:30 AM - 12:00 PM
Hot Topics Roundtable (continued)
Topics will be discussed based on order determined from voting. Questions will be addressed by attendees with best practices and solutions to the stated issue.
12:00 PM - 12:00 PM
1:00 PM - 4:00 PM
Optional Tour: Seabreeze Dairy Farm Biogas Facility
*Sign up for this optional tour during registration.
Meet in the hotel lobby
Please contact the hotel directly at (866) 223-9333 to reserve your room. Identify yourself as being with Western Energy Instituteand use the discount code ‘180430WEI’ to receive a special rate of $265 CAD/night. This rate is guaranteed until April 2, 2018 or until the WEI room block is full.