Jul

18

Professional Development – Conflict Management (Jul 18)

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By the end of this training, you will gain the knowledge and ability to: understand how and why conflicts arise, minimize conflict occurrence and severity, and improve conflict resolution through understanding and expanding your conflict resolution style, establishing effective ground rules and communicating with professionalism and empathy.

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General Details

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  • Program Location
  • Virtual Event
  • No travel required. All agenda times are in Pacific time. Instructions to access the virtual event will be provided to the attendee before the program.
  • Who Should Attend

  • Members with a desire to learn and develop new skills as well as members that have professional development plans and goals that need to be addressed through training.

  • Registration Options

  • Member: $249 USD

    Registration includes online access and all digital meeting materials.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public. Recording is not permitted for any portion of the event.
  • For more information contact Christopher Lee, Director of Program Development at (971) 303-2111.

Agenda

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All session times are listed in Pacific time.

Tuesday, July 18, 2023

8:45 AM - 9:00 AM

Virtual Help Desk + Technology Check

The room will open early with optional time for participants to get familiar with the virtual platform, test their audio and webcam, or ask questions about the agenda before we begin.

9:00 AM - 9:45 AM

Conflict Background and Prevention

9:45 AM - 10:20 AM

Conflict Style Assessment + Overview

10:20 AM - 10:30 AM

Break

10:30 AM - 11:00 AM

Understanding Our Conflict Styles

11:00 AM - 11:45 AM

Conflict Resolution Techniques

11:45 AM - 11:55 AM

Break

11:55 AM - 12:40 PM

Negotiation in Conflict

12:40 PM - 1:00 PM

Wrap Up + One Action

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