By the end of this training, you will gain the knowledge and ability to understand: how and why emotional intelligence is critically important at work, identify your emotional intelligence strengths and weaknesses and improve your relationships and emotional intelligence through enhanced positive outlook, adaptability, conflict management and influence strategies.
Members with a desire to learn and develop new skills as well as members that have professional development plans and goals that need to be addressed through training.
Member: $249 USD
Registration includes online access and all digital meeting materials.
8:45 AM - 9:00 AM
Virtual Help Desk + Technology Check
The room will open early with optional time for participants to get familiar with the virtual platform, test their audio and webcam, or ask questions about the agenda before we begin.
9:00 AM - 9:10 AM
Welcome + Introductions
9:10 AM - 9:45 AM
Emotional Intelligence Overview
9:45 AM - 10:00 AM
Emotional Intelligence Assessment
10:00 AM - 11:00 AM
Understanding our Emotional Intelligence
11:00 AM - 11:10 AM
11:10 AM - 12:00 PM
Improving our Self-awareness and Management
12:00 PM - 12:40 PM
Improving our Social Awareness and Management
12:40 PM - 1:00 PM
Wrap up & Action plan