Members with a desire to learn and develop new skills as well as members that have professional development plans and goals that need to be addressed through training.
Member: $199 USD
Registration includes online access and all digital meeting materials.
8:30 AM - 9:00 AM
Virtual Help Desk + Technology Check
The room will open early with optional time for participants to get familiar with the virtual platform, test their audio and webcam, or ask questions about the agenda before we begin.
9:00 AM - 9:15 AM
Welcome and Introductions
9:15 AM - 9:45 AM
Coaching overview: why and what’s needed?
9:45 AM - 10:10 AM
Coaching process and skills – Active listening, discovery questions
10:10 AM - 10:30 AM
Coaching role-play example and debrief
10:30 AM - 10:40 AM
Break
10:40 AM - 11:10 AM
Coaching role-play
11:10 AM - 11:40 AM
Coaching process and skills – messaging, celebrating
11:40 AM - 12:10 PM
Coaching role-play example and debrief
12:10 PM - 12:45 PM
Coaching role-play
12:45 PM - 1:00 PM
Debrief workshop and create action plan