Talent Management (Sep 11-12)

Energy companies face core challenges to recruit, retain, develop and train their workforce. With changing demographics and a need to identify and develop talent from within, successful organizations are careful to invest in proven development programs for individual contributors and managers. This forum brings together employee development and training experts to share case studies and proven best practices.

General Details

  • Program Chair(s)
  • Caroline McNeely, Manager, Development and Performance Improvement, Idaho Power Company

    • Program Location
    • Idaho Power Company
    • 1221 W. Idaho Street
      Boise, ID 83702
    • Who Should Attend
    • Leaders responsible for organizational development plans, corporate training initiatives and learning programs.

  • Registration Options
  • Member: $399 USD

    Registration includes a networking dinner Monday night as well as catered breakfast, lunch, light snacks and beverages at the meeting. Guest tickets are available for $90 and allow a personal guest (a spouse or partner who does not work in the energy industry) to accompany a registered attendee at the event.

  • General Cancellation Policy
  • Due to contractual obligations, cancellations received 15 business days prior to the program will receive a full refund. Cancellations received 6 to 14 business days prior to the event will receive a refund, less a $100 administrative fee. No shows and last minute cancellations, 5 business days prior to the event or less, will be responsible for the full registration fee. Substitutions from your organization for the same event are always welcome.
  • Participation Policy
  • Western Energy Institute programs and events are open to energy companies (including gas production and electric generation, gas and electric transmission and gas and electric distribution utilities). Select programs and events are open to energy industry product and service suppliers. Programs and events are closed to all media representatives and to the general public.
  • For more information contact Amy Nye, Program Manager at (503) 688-2794.


Tuesday, September 11, 2018

12:30 PM - 1:00 PM

Registration and Networking

Arrive early to network with peers. Light refreshments will be provided.

1:00 PM - 1:15 PM

Welcome to Idaho Power Company
Facilitator(s): Caroline McNeely, Talent and Organization Development Leader, Idaho Power Company
Speaker(s): Sarah Griffin, Human Resources Director, Idaho Power Company

1:15 PM - 1:45 PM

Facilitator(s): Caroline McNeely, Talent and Organization Development Leader, Idaho Power Company

Come prepared to share a success story or challenge from your latest initiatives as part of our round robin introductions.

1:45 PM - 3:15 PM

Getting Started with Succession Planning
Speaker(s): Jackie Hallstrom, Sr. Training and Development Coordinator, Seattle City Light, Caroline McNeely, Talent and Organization Development Leader, Idaho Power Company, Tina Drews, Director, Talent Management, Salt River Project

Is your company effectively identifying and leveraging your employee succession? In this session you’ll hear from three organizations who have started this process. They’ll share what they’ve learned so far and then we’ll have a group discussion, brainstorming ideas for the questions and roadblocks you’re encountering or anticipating. Approaches include new frameworks for assessing employee performance vs. potential, and building a succession planning program with a dedicated specialist. We will also explore how talent management departments can support a culture of open and honest communication for productive critical conversations related to succession planning.

3:15 PM - 3:30 PM

Networking Break

3:30 PM - 5:00 PM

Career Pathing and Micro-Careers
Speaker(s): Daisy Santos, Human Resources Consultant, NW Natural

To what degree should employees organically identify their own career paths vs. systematic approaches of identifying next steps based on strengths and skill gaps? This session will compare and contrast different approaches to career pathing to provide concrete tools and direction and empower strategic career choices. Attendees will come away with key decision points to consider and ideas for quick wins that can be implemented in their organizations.

6:00 PM - 8:30 PM

Networking Dinner

Join us for a WEI hosted networking dinner at the BrickYard Steakhouse:
601 W. Main Street
Boise, ID 83702

Wednesday, September 12, 2018

8:00 AM - 8:30 AM

Networking Breakfast

Breakfast will be served onsite.

8:30 AM - 10:00 AM

Employee Motivation: Intrinsic vs. Extrinsic
Facilitator(s): Jason Gardner, Administrator, Organizational Development, Southwest Gas Corporation

Employee motivation is a foundational element of talent management. This session will explore best practices around capturing intrinsic and extrinsic motivation, and how and when to leverage each approach. Through interactive brainstorming, this session will help attendees identify specific strategies based on their respective organizational priorities. Attendees can also take back new ideas and tools to assist their leaders in helping people do the right thing in the right place at the right time.

10:00 AM - 10:15 AM

Networking Break

10:15 AM - 11:45 AM

Working Session: Women in the Trades
Facilitator(s): Caroline McNeely, Talent and Organization Development Leader, Idaho Power Company, Tina Drews, Director, Talent Management, Salt River Project, Daisy Santos, Human Resources Consultant, NW Natural
Speaker(s): Diane Evans, Snr. Learning Partner, BC Hydro

For decades, utilities have tried to bolster women in the trades with little success. How can companies more effectively encourage women to consider career opportunities in the trades? And once women join the trades, what practices will help keep them in the profession? Together, thought leaders from multiple utilities may be able to collaborate to move the needle on this issue. In this working session we will share what has worked, explore innovative ideas, and determine how we can continue working together in the future. 

11:45 AM - 12:45 PM

Networking Lunch

Lunch will be served onsite.

12:45 PM - 2:30 PM

Open Roundtable Discussion
Facilitator(s): Caroline McNeely, Talent and Organization Development Leader, Idaho Power Company

This time is dedicated for attendees to return to "top of mind" topics and ask any remaining questions.

2:30 PM - 3:00 PM

Wrap Up

Share your thoughts on the forum as we discuss plans for 2019.

Hotel + Travel

  • Reservation Instructions
  • Make your reservations online or by contacting the hotel directly at (208) 227-0500 to reserve your room. Identify yourself as being with Western Energy Institute to receive a special rate of $199 USD/night. This rate is guaranteed until August 20, 2018 or until the WEI room block is full.

Meet The Speakers

Jackie Hallstrom

Seattle City Light

Sr. Training and Development Coordinator

Caroline McNeely

Idaho Power Company

Talent and Organization Development Leader
Learn More

Caroline McNeely joined the Human Resources department at Idaho Power Company in 2007 and currently manages the Development and Performance Improvement and Skills Training functions. Caroline has over 20 years of experience in program management, strategic planning, leadership and team development, and performance management. Prior to joining Idaho Power, Caroline was a management consultant with Catalyst Consulting team in Santa Cruz, CA for 12 years. She joined McGraw-Hill Publishing in Monterey, CA in 2003 as a Program Manager and managed the Kentucky state achievement testing program before moving to Boise in 2006.

Caroline and her teams apply a range of disciplines – organizational analysis, process improvement, change management, training, and leadership development – to address obstacles that impact business results. Through this work, employees at Idaho Power develop the skills and abilities needed to improve their performance and enable the organization to achieve its business strategy.

Caroline holds a Bachelor of Arts degree in Psychology and a Master of Arts degree in Industrial/Organizational Psychology. Outside of work she enjoys cooking, cycling, and exploring the vast wilderness areas in Idaho.

Daisy Santos

NW Natural

Human Resources Consultant

Jason Gardner

Southwest Gas Corporation

Administrator, Organizational Development
Learn More

Jason Gardner, CPLP, is the Administrator of Organizational Development for Southwest Gas. In this role, he oversees the talent development, succession planning, and training programs for over 2200 employees in three states.

Jason is also one of the first Certified Professionals in Learning and Performance (CPLP) in Southern Nevada. He is past-President of the local Chapter of the Association for Talent Development (formerly ASTD) and is active in the local learning community.

Jeremy Jordan

Chelan County PUD

Organizational & Employee Development Manager
Learn More

Jeremy Jordan is the Organizational & Employee Development Manager for Chelan County PUD, a three-dam hydroelectric utility in Washington State that is one of the largest such projects in the western U.S.Jeremy has led organizational change and learning initiatives for two Fortune 50 companies, and consulted for many more. He is currently completing his Master’s in Management with a concentration in Organizational Behavior from Harvard University. He lives with his wife and four children, ages 6 years to 6 months, in Wenatchee, Washington.

Tina Drews Ed. D.

Salt River Project

Director, Talent Management

Diane Evans

BC Hydro

Snr. Learning Partner

Sarah Griffin

Idaho Power Company

Human Resources Director
Learn More

Sarah E. Griffin was named Vice President, Human Resources in October 2019. Previously, she was Human Resources Director and Human Resources Manager for Idaho Power. She oversees all aspects of Human Resources, including compensation, benefits, employee relations, diversity, talent and organizational development, employee engagement and succession planning.

Griffin has been in Human Resources since 1995 and with Idaho Power since 2007. Prior to Idaho Power, Griffin worked in various human resources roles at Boise Cascade, Delta Dental of Idaho, Thoratec Corporation and NPS Pharmaceuticals.

Griffin has her Bachelor of Arts in English from the University of Utah and her Master of Business Administration degree from Boise State University.

In February 2017, Gov. Butch Otter appointed Griffin to the Idaho Personnel Commission. She also serves on various councils promoting workforce development and a diverse talent pipeline in Idaho.