Energy companies face core challenges to recruit, retain, develop and train their workforce. With changing demographics and a need to identify and develop talent from within, successful organizations are careful to invest in proven development programs for individual contributors and managers. This forum brings together employee development and training experts to share case studies and proven best practices.
Key energy company contributors who lead aspects and objectives of their company’s talent recruitment, retention, development and training.
Member: $199 USD
Registration includes virtual access to all agenda items and digital program materials.
8:15 AM - 8:30 AM
Virtual Help Desk + Technology Check
The room will open early so that participants can test their audio/video and ask any questions about the agenda before we begin.
8:30 AM - 9:15 AM
Welcome + Introductions
9:15 AM - 10:30 AM
Roundtable Discussion: Success, Challenges + Opportunities
10:30 AM - 10:45 AM
Break
10:45 AM - 12:00 PM
Change Management for Utilities
Speaker(s): Jason Gardner CPLP, Manager, Organizational Change Management, Southwest Gas Corporation
In this session, we’ll learn why change management has become a vital leader competency and operational imperative to help our initiatives be more efficient and successful. We’ll talk through how we can collaborate with others in the business to mitigate the elements that can derail small, medium, and large-scale change.
8:15 AM - 8:30 AM
Virtual Help Desk + Technology Check
The room will open early so that participants can test their audio/video and ask any questions about the agenda before we begin.
8:30 AM - 9:45 AM
Leading in a VUCA World
Speaker(s): Erin Henlin, Manager, Talent Development, Southwest Gas Corporation
We are living in a VUCA world – one that is full of Volatility, Uncertainty, Complexity, and Ambiguity! Leadership matters now more than ever as our workplaces navigate reintegrating from a global pandemic, a competitive talent market, hybrid work arrangements, and more. We must be strategically and intentionally developing leaders to effectively adapt to near-constant change and keep employees engaged and motivated.
9:45 AM - 10:00 AM
Break
10:00 AM - 11:45 AM
Avista CISM Program is Powered by Peer Support
Facilitator(s): Mac Mikkelsen, Hydro Operations and Maintenance Manager - Lower Spokane River + Critical Incident Stress Management Coordinator, Avista Utilities
Mac Mikkelsen is Avista’s Critical Incident Stress Management (CISM) team Coordinator. He and some of the Avista CISM team will share how they built their CISM program internally by developing a team of Peer Support Members (PSMs) to respond to assist in the needs of employees who have experienced a traumatic event. The PSMs were developed in order to educate, prevent, and mitigate the effects of high stress incidents among employees. CISM trained employees provide early, post event assistance through supportive listening and confidential engagement as well as referral to professional resources if necessary. Ultimately the hope is that employees can return back to work feeling less stress and be able to help customers.
11:45 AM - 12:00 PM
Wrap Up + Future Planning