Ann Steeves is the CEO of HC-EMI, LLC and has over 25 years of experience in business continuity and emergency management. Ann is a Master Business Continuity Professional and a Master Exercise Practitioner. Ann has trained personnel across the United States in the Incident Command System (ICS), has customized ICS for utilities and designed, conducted and evaluated over 100 exercises. Ann has worked on the ground during real emergencies including evacuating residents during a 100 year flood; deploying teams of doctors and nurses into Hurricanes Katrina and Rita; managing a regional healthcare coalition’s response to the 2009 Global H1N1 Pandemic Flu outbreak; evacuating a hospital following a bomb threat and serving as the Co-Chair of the Western Regional Mutual Assistance Group (WRMAG) during numerous utility restoration responses. Ann is currently consulting with a variety of clients and specializes in Planning, Training and Exercises to strengthen and enhance the client’s capacity and capabilities for emergency response and disaster recovery.