Jackie Velazquez joined Chase in December 2008, her career began in Home Equity Collections as a collections representative. She then became a Home Equity Collections Supervisor where she lead and developed 15 collections representatives.
Jackie started her career in Learning & Talent Solutions in April 2011, currently, Jackie is a Vice President where she supports Home Lending Servicing and Default. Her team provides customized learning solutions for groups throughout the organization. In this role, Jackie provides facilitation to entire teams as well as open enrollment sessions, both virtually and within a classroom setting. She also assists in facilitating courses for leadership and professional development such as the firm wide training, Journey to Inclusive Teams.