Jim is a strategic, results-driven Senior Executive with experience across a broad portfolio including customer care, operations, sales & marketing and human resources. Holding senior roles in Utilities, Forest Products and Industrial sectors, Jim is a passionate customer advocate and skilled business leader.
Following his retirement in late 2014 as BC Hydro’s Director of Customer Care he partnered with Accenture as a subject matter expert and supported their work with Utilities in Japan, Singapore, Hong Kong, Australia, China, and Malaysia. Currently Jim serves as the Board Vice Chair of the Motor Vehicle Sales Authority, British Columbia’s Regulator of Vehicle Sales.
Widely respected within his vast network, he excels in cultivating deep and lasting relationships with customers, executive leadership, and industry partners. In addition to his strong business operations background, Jim provides Executive Coaching, Facilitation and Board advice, making him a sought after professional across a broad spectrum of Industries.