Jon Zawada began in the electric utility industry in 2002 as a Power Line Technician. Jon has held many leadership positions in Field Operations and System Operations, most notably the creation and implementation of a Distribution Control Centre and supporting technologies. In 2012, Jon effectively built and led a new team of System Operators, executed on the rollout of the Fortis Control Centre and engaged in the relationships necessary to support a successful transition. Jon is currently the Manager, Operations Control and Data Integrity and is responsible for developing and implementing effective leadership strategies for the management and direction of the FortisAlberta Control Centre (FCC), Dispatch and Data Integrity (GIS) teams. This position plays a critical role by ensuring business units meet their objectives of maintaining centralized and accurate system asset data, delivering reliable service, improving employee safety and effectively communicating to internal and external stakeholders.